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Reviews of Shanghai City Central Youth Hostel (Utels)

Hostel | No.300 Wuning Road, Putuo District, Shanghai, China 200063

77.7% Overall Rating

942 out of 1010 customers would recommend this property

Recent review (06/11/2014)

"Hostel is in a good location and has a nice bar and lounge area and decent toilets and bathrooms on every floor."

Read all Shanghai City Central Youth Hostel (Utels) reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Currency Exchange
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Laundry service
  • Wake-up calls
  • Bar(s)
  • Common area / room
  • Elevator / lift(s)
  • Television room

Purchasable Extras

  • Airport Pickup USD 64.97
  • Breakfast USD 5.69

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

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77.7%

Overall Rating

942 out of 1010 HostelBookers customers said that they would recommend 'Shanghai City Central Youth Hostel (Utels)'

Atmosphere
81.6%
Location
76.8%
Facilities
74.4%
Cleanliness
74.4%
Staff
74.4%
Value
79.2%
Safety
83.2%
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91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Ariel Nause

Alone

Business / conference

27 August 2011 Ariel would recommend this property

Liked: The rooms are nice and clean, the food in the restaurant is good and not too expensive. The staff is friendly and helpful.

Disliked: Charging extra for almost anything - soap (no soap or shampoo in the rooms), towels (you get just the small ones and need to add 20 Yuan for shower towels). Shame.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Wade Bullick

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

26 August 2011 Wade would recommend this property

Liked: One of the best values in Shanghai. Cheap 4-bed dorms, with good, cold AC that YOU control. Early check-in is great (8:45-ish), especially if arriving by overnight train. Free breakfast buffet is basic but good. The whole place is clean, from lobby to showers to room. Rooms and beds are large, and in-room lockers are large enough for even the largest backpacks, though huge luggage may not fit. Self-service laundry is affordable (10RMB for washing up to capacity of 5kg, 7-8RMB for drying depending on amount of clothing). While it's not on the Bund, the location is excellent - it's very close to the station, there is a convenience store and Carrefour nearby, and if you need your fix of Western food, McDonald's and KFC are nearby. Pay phone is available in the lobby, ask the front for a calling card, and they'll only charge you for actual usage (about 1RMB for 5 minutes).

Disliked: Wifi only available in lobby and restaurant areas, maybe in some rooms that are nearby, but wifi availability in rooms is not guaranteed.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Santiago Claros

Alone

Business / conference

21 August 2011 Santiago would recommend this property

Liked: Very beautiful place. Very kind people. Couldn't be better.

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break

21 August 2011 Customer would recommend this property

Liked: Good facilities and good standards of cleanliness, a real break away from this bustling city but also a good base from which to explore. Lots of shops and a supermarket nearby.

Disliked: A 20 minute journey into the city centre from this hostel; shampoo bottles were not provided for ensuite private rooms.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 40% Cleanliness - 100% Value - 100%

Jakub Piaszczyk

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

16 August 2011 Jakub would recommend this property

Liked: This hostel is really clean and nice. Atmosphere there is perfect. For this price is the best hostel !

Disliked: Only location

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Work / volunteering

12 August 2011 Customer would recommend this property

Liked: I like everything over here except the breakfast provided.

Disliked: It is better if there are some changes on the foods for the breakfast with something new.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

09 August 2011 Customer would recommend this property

Liked: The rooms are amazing! And my bed was great.

Disliked: The food is ok, but it takes at least half an our to prepare! It happend 3 times

80.0%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

09 August 2011 Customer would recommend this property

Liked: Nice restaurant and bar scene onsite

Disliked: n/a

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Backpacking / gap year

07 August 2011 Customer would recommend this property

Liked: friendly people, quiet location, refuge from the "city", meet other travellers

Disliked: No issues

71.4%
Atmosphere - 20% Staff - 20% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

28 July 2011 Customer would recommend this property

Liked: the room

Disliked: the staffs

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

26 July 2011 Customer would recommend this property

Liked: .

Disliked: .

80.0%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Karine Boileau

Alone

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

25 July 2011 Karine would recommend this property

Liked: Great services, laundry, restaurant, bar, hair dryer, comfortable beds...!!

Disliked: It is not well located compared to 2 other hostels that are as good if not better. It is not the place where you can easily meet people, it feels like a huge bar, but cold atmosphere. You have to make your own fun or go with a friend.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Beatriz Garcia Alonso

With my spouse / partner

Backpacking / gap year
Shopping
Sightseeing & culture

15 July 2011 Beatriz would recommend this property

Liked: The room was quite big and clean, location was not too bad (close to a metro station with three lines) and you could do your laudry yourself (paying around 20 yuan total, instead of 15 per kg if they did it for you) The staff was quite friendly.

Disliked: - You cannot rely on the free breakfast at all. It goes from 7 to 9.30, but from 8 on there is just nothing and they don't put more out even if you ask them to do so (it happened with butter, jam, dumplings, milk.. almost with everything everyday) They offered paying coffee and other kinds of breakfast a lot nicer and varied, which were not included in the free breakfast. - The corridors were really noisy at night, making it impossible to sleep until 2-3 in the morning. - The tours they offered were really unfair (150 yuan for chinese, and 600 for English for the same tour), so we couldn't take a tour to Hangzhou or Suzhou. - The picking up service they say they have no longer existed but they have not removed it from their adds. - The restaurant was the slowest ever (It would take them more than 1 hour to bring a sandwich)

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

13 July 2011 Customer would recommend this property

Liked: Super clean and brand new bathrooms. Great night food street market just round the corner!

Disliked: Nothing really apart from it was a little far from a subway station.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

11 July 2011 Customer would recommend this property

Liked: Eclectic atmosphere, nice friendly staff

Disliked: My dorm wasn't great but it was ok.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

11 July 2011 Customer would recommend this property

Liked: Nice range of atmospheres and a great eclectic mix of furnishings going on as well as the great music. Friendly, helpful staff.

Disliked: My dorm was not so great but it was fine.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife

10 July 2011 Customer would recommend this property

Liked: the staff is really friendly. Stayed there a couple of times now, i always liked it. Nothing to complain about.

Disliked: Everything was perfect

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Phillip Taylor

With my spouse / partner

Backpacking / gap year

07 July 2011 Phillip would recommend this property

Liked: The property is very modern and clean with good information on trips and transport - internet and computers, food including the free breakfast, bar, lift. 5 mins walk from the Metro.

Disliked: In email correspondence when we advised we would arrive very late at around 2.30am - one member of staff told us to 'find another place to stay' in that case. We decided not to and when we arrived found that there was always someone on reception and lots of guests were milling around - the bar having only closed at 2am. Aside from this person, all other staff were very friendly and helpfu.

91.4%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

amos ong

Alone

Backpacking / gap year

05 July 2011 amos would recommend this property

Liked: As gathered from some of the other reviews, this place is indeed not close to the touristy places. but, the subway is really close by and its easy to get to whichever place you want to go. This hostel was more like a hotel to me because the rooms were quite comfortable and they had proper nice toilets in our room. The concierge also gave it a professional look. Because of the way it is, there is not too much interaction between the guests. So if u're looking for a hostel-hotel kindof of experience on a budget. this is probably the place. What is there to complain, when there is also a night market at the entrance almost every other night selling pretty decent stuff and good food.

Disliked: The location but it can be supplemented with the subway

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Work / volunteering

02 July 2011 Customer would recommend this property

Liked: This property was very ideally located near a subway stop - though it is not next to any main attraction or hot spot. It is easy to find and away from the madness of the city, though close enough for you to get to any location you want to. It was clean, spacious, and there was free breakfast.

Disliked: It's location could be better, but it is what it is.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

30 June 2011 Customer would recommend this property

Liked: ;)

Disliked: long time waiting for food in the restaurant

68.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 60%

Bart van den Boomen

With my spouse / partner

Backpacking / gap year

27 June 2011 Bart would recommend this property

Liked: Nice room Clean Metro is close

Disliked: Always take the metro to the city centre or anything worth visiting They upped the price of the room when we wanted to book an extra night

40.0%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 20%
Location - 40% Cleanliness - 20% Value - 100%

Wai Yin Li

Alone

Sightseeing & culture

24 June 2011

Liked: money saver spend 150 rmb per night for a single room with private toilet facilities.

Disliked: big cockroach in the room, bad smell toilet need to switch on fan for fresh air

74.3%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

James Gladman

With friends / other travellers

Backpacking / gap year

23 June 2011 James would recommend this property

Liked: The bar area downstairs is a great idea for this hostel, it has multiple uses - breakfast room, restaurant, bar, chill-out lounge and tv/dvd room. The prices are quite respectable and the food is tasty.

Disliked: The bar/restaurant is run separately from the hostel therefore you cannot take in your own food and drink although it is only a door that divides the hostel from the bar.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

21 June 2011 Customer would recommend this property

Liked: Clean, polite staff, cheap, great food and bar, very nice included breakfast, cheap and quick internet, tv in private rooms, easy to make friends in communal area, not too loud at night, friendly atmosphere, comfortable beds.

Disliked: The only bad thing I can think of is it is too far from Shanghai centre so you need to take a metro with a few changes plus the metro station is down a dark street which I wouldn't walk down on my own.