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Reviews of Shanghai City Central Youth Hostel (Utels)

Hostel | No.300 Wuning Road, Putuo District, Shanghai, China 200063

83.9% Overall Rating

927 out of 990 customers would recommend this property

Recent review (22/04/2014)

Robert Emptage thinks…

"It is easy to get to from tansportation hubs. It is easy to get to shopping and sights by using the subway. The rooms are clean - internet works well."

Read all Shanghai City Central Youth Hostel (Utels) reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Currency Exchange
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Laundry service
  • Wake-up calls
  • Bar(s)
  • Common area / room
  • Elevator / lift(s)
  • Television room

Purchasable Extras

  • Airport Pickup USD 64.70
  • Breakfast USD 5.66

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

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83.9%

Overall Rating

927 out of 990 HostelBookers customers said that they would recommend 'Shanghai City Central Youth Hostel (Utels)'

Atmosphere
87.2%
Location
78.4%
Facilities
79.2%
Cleanliness
79.2%
Staff
87.2%
Value
89.6%
Safety
86.4%
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68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

David Williams

With friends / other travellers

Backpacking / gap year

15 September 2011 David would recommend this property

Liked: not really in the city centre but a nice base away from the centre of Shanghai. It is more like a hotel than a hostel (meant to describe the size rather than the service) and the free/included breakfast is fine, the staff are generally friendly unless you tell them something has gone wrong! one of the washers and dryers where not working properly and instead of admitting it they tried to say we had loaded them incorrectly! eventually we got some money back and also the pc's in the reception have headsets but none of them seem to work either, I dont understand why they wouldn't remove them rather than have queue's of customers asking for a refund everytime they use the pc's?

Disliked: we stayed in a 4 bed dorm and there is a male and female bathroom at the end of each floor with 2 toilets and 2 showers and 2 sinks for about 30 to 40 people on each floor which is not enough. Also if you don't smoke the bar area has no open windows and is full of smoke so both you and your clothes will stink.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

13 September 2011 Customer would recommend this property

Liked: The facilities available (i.e laundry service) were great. Good food and value for money. Welcoming and friendly staff. All rooms and showers/bathrooms were clean

Disliked: N/A

65.7%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

10 September 2011 Customer would recommend this property

Liked: Pretty awesome that you get a free breakfast, especially when you're on a budget. The rooms were small but ok,

Disliked: Paying for the internet @ that rate. It might be just me, but I think backpackers should supply it for free. There could have been more areas for sitting and chilling out - movie area and such... + the clothes drier didn't work properly (may need to be serviced) and it was just taking my money.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

05 September 2011 Customer would recommend this property

Liked: The dorms were really nice though perhaps a little on the small side. The beds were comfortable with your own lamp. The bathrooms were clean and well stocked with soap and tissue. The bins were changed regularly. There was a hairdryer available. The buffet breakfast was adequate and the bar was nice. Plenty of books to swap from and plenty of computers available. Nice, friendly environment~!

Disliked: The internet wasnt free and you couldnt lock your lockers.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday
Sightseeing & culture

05 September 2011 Customer would recommend this property

Liked: Good size rooms, clean, comfortable, good value, bar, helpful staff

Disliked: located quite far outside of the city centre

74.3%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

03 September 2011 Customer would recommend this property

Liked: Very relaxed atmosphere. Had a great time at the " dumpling party" the hostel hosted, met a lot of other travelers!!!

Disliked: There was no where mentioned that towels weren't offered, so I did not bring one. If I had known this then I would have brought one. I was not about to buy one for one night either.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

03 September 2011 Customer would recommend this property

Liked: very clean, organized hostel. Room and bathroom is great!

Disliked: none

74.3%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Munoz gregorio

With friends / other travellers

Backpacking / gap year

01 September 2011 Munoz would recommend this property

Liked: in general,its good

Disliked: staff its not enough friendly,but not always

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Panakom Santayanon

Alone

Backpacking / gap year
Family Holiday
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

27 August 2011 Panakom would recommend this property

Liked: i like bar and Big Qingtao beer only cost 8 yuan. 10 yuan for an hour of pool game. free internet (LAN cable) in private room which is awesome and offer strong signal. Best place to rock Shanghai with proper budget. Luggage room is safe.

Disliked: only the towel is quite small.. hahahaha

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Ariel Nause

Alone

Business / conference

27 August 2011 Ariel would recommend this property

Liked: The rooms are nice and clean, the food in the restaurant is good and not too expensive. The staff is friendly and helpful.

Disliked: Charging extra for almost anything - soap (no soap or shampoo in the rooms), towels (you get just the small ones and need to add 20 Yuan for shower towels). Shame.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Wade Bullick

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

26 August 2011 Wade would recommend this property

Liked: One of the best values in Shanghai. Cheap 4-bed dorms, with good, cold AC that YOU control. Early check-in is great (8:45-ish), especially if arriving by overnight train. Free breakfast buffet is basic but good. The whole place is clean, from lobby to showers to room. Rooms and beds are large, and in-room lockers are large enough for even the largest backpacks, though huge luggage may not fit. Self-service laundry is affordable (10RMB for washing up to capacity of 5kg, 7-8RMB for drying depending on amount of clothing). While it's not on the Bund, the location is excellent - it's very close to the station, there is a convenience store and Carrefour nearby, and if you need your fix of Western food, McDonald's and KFC are nearby. Pay phone is available in the lobby, ask the front for a calling card, and they'll only charge you for actual usage (about 1RMB for 5 minutes).

Disliked: Wifi only available in lobby and restaurant areas, maybe in some rooms that are nearby, but wifi availability in rooms is not guaranteed.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Santiago Claros

Alone

Business / conference

21 August 2011 Santiago would recommend this property

Liked: Very beautiful place. Very kind people. Couldn't be better.

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break

21 August 2011 Customer would recommend this property

Liked: Good facilities and good standards of cleanliness, a real break away from this bustling city but also a good base from which to explore. Lots of shops and a supermarket nearby.

Disliked: A 20 minute journey into the city centre from this hostel; shampoo bottles were not provided for ensuite private rooms.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 40% Cleanliness - 100% Value - 100%

Jakub Piaszczyk

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

16 August 2011 Jakub would recommend this property

Liked: This hostel is really clean and nice. Atmosphere there is perfect. For this price is the best hostel !

Disliked: Only location

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Work / volunteering

12 August 2011 Customer would recommend this property

Liked: I like everything over here except the breakfast provided.

Disliked: It is better if there are some changes on the foods for the breakfast with something new.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

09 August 2011 Customer would recommend this property

Liked: The rooms are amazing! And my bed was great.

Disliked: The food is ok, but it takes at least half an our to prepare! It happend 3 times

80.0%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

09 August 2011 Customer would recommend this property

Liked: Nice restaurant and bar scene onsite

Disliked: n/a

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Backpacking / gap year

07 August 2011 Customer would recommend this property

Liked: friendly people, quiet location, refuge from the "city", meet other travellers

Disliked: No issues

71.4%
Atmosphere - 20% Staff - 20% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

28 July 2011 Customer would recommend this property

Liked: the room

Disliked: the staffs

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

26 July 2011 Customer would recommend this property

Liked: .

Disliked: .

80.0%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Karine Boileau

Alone

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

25 July 2011 Karine would recommend this property

Liked: Great services, laundry, restaurant, bar, hair dryer, comfortable beds...!!

Disliked: It is not well located compared to 2 other hostels that are as good if not better. It is not the place where you can easily meet people, it feels like a huge bar, but cold atmosphere. You have to make your own fun or go with a friend.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Beatriz Garcia Alonso

With my spouse / partner

Backpacking / gap year
Shopping
Sightseeing & culture

15 July 2011 Beatriz would recommend this property

Liked: The room was quite big and clean, location was not too bad (close to a metro station with three lines) and you could do your laudry yourself (paying around 20 yuan total, instead of 15 per kg if they did it for you) The staff was quite friendly.

Disliked: - You cannot rely on the free breakfast at all. It goes from 7 to 9.30, but from 8 on there is just nothing and they don't put more out even if you ask them to do so (it happened with butter, jam, dumplings, milk.. almost with everything everyday) They offered paying coffee and other kinds of breakfast a lot nicer and varied, which were not included in the free breakfast. - The corridors were really noisy at night, making it impossible to sleep until 2-3 in the morning. - The tours they offered were really unfair (150 yuan for chinese, and 600 for English for the same tour), so we couldn't take a tour to Hangzhou or Suzhou. - The picking up service they say they have no longer existed but they have not removed it from their adds. - The restaurant was the slowest ever (It would take them more than 1 hour to bring a sandwich)

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

13 July 2011 Customer would recommend this property

Liked: Super clean and brand new bathrooms. Great night food street market just round the corner!

Disliked: Nothing really apart from it was a little far from a subway station.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

11 July 2011 Customer would recommend this property

Liked: Eclectic atmosphere, nice friendly staff

Disliked: My dorm wasn't great but it was ok.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

11 July 2011 Customer would recommend this property

Liked: Nice range of atmospheres and a great eclectic mix of furnishings going on as well as the great music. Friendly, helpful staff.

Disliked: My dorm was not so great but it was fine.