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Reviews of Shanghai City Central Youth Hostel (Utels)

Hostel | No.300 Wuning Road, Putuo District, Shanghai, China 200063

77.9% Overall Rating

941 out of 1009 customers would recommend this property

Recent review (16/09/2014)

"The bed I had was extremely comfortable, like melting into the mattress, but my sister had a hard bed, not sure why they are different. It was somewhat like a hotel in that the staff tidied the rooms every morning…"

Read all Shanghai City Central Youth Hostel (Utels) reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Currency Exchange
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Laundry service
  • Wake-up calls
  • Bar(s)
  • Common area / room
  • Elevator / lift(s)
  • Television room

Purchasable Extras

  • Airport Pickup USD 64.97
  • Breakfast USD 5.69

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

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77.9%

Overall Rating

941 out of 1009 HostelBookers customers said that they would recommend 'Shanghai City Central Youth Hostel (Utels)'

Atmosphere
80.8%
Location
76.0%
Facilities
73.6%
Cleanliness
74.4%
Staff
76.0%
Value
80.0%
Safety
84.8%
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91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

23 June 2013 Customer would recommend this property

Liked: The directions to the hostel are easy to follow and the location is good. The hostel offer many facilities and services. Showers are nice and beds are big, the air conditioning works well. You will get map of the metro and you can buy cheap lock for the lockers. You are likely to meet other young travelers on the hostel bar.

Disliked: WiFi is only on first floor, but it might not be that bad thing on the end because it makes the lounge on the first floor quite good place for meeting people ;)

82.9%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Sugin Oh

Alone

Sightseeing & culture

22 June 2013 Sugin would recommend this property

Liked: good atmosphere to meet new people. bunk beds are actually sleepable and quite clean. close to the subway so you can go to other places (5 min walk)

Disliked: Wifi only works in the lobby and occasionally in the common room. bathrooms sometimes smell a bit bad.

The property's response is...

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Carlos Asensio Pizarro

Alone

Backpacking / gap year
Sightseeing & culture

21 June 2013 Carlos would recommend this property

Liked: It is really a nice place to stay. It is cheap and the facilities are so good. Also it has cool air in the rooms and in June it is necessary if you want to sleep.

Disliked: there is no wifi in the rooms, it is just in the living room

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

MIN LIN

With friends / other travellers

Family Holiday
Visiting friends or family

20 June 2013

Liked: I hate the Shanghai City Central Youth Hostel (Utels) very much !The staff just love foreigners ,they never like Chinese to live there !

Disliked: I hate the Shanghai City Central Youth Hostel (Utels) very much !The staff just love foreigners ,they never like Chinese to live there !They just like money from Chinese !

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Tingting Li

Alone

Backpacking / gap year
Events / festivals
Relaxation/spa
Shopping
Sightseeing & culture
Visiting friends or family

19 June 2013 Tingting would recommend this property

Liked: there's breakfast for free!!

Disliked: a little far from the city centre.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

14 June 2013 Customer would recommend this property

Liked: Very conveniently located, next to the metro. Rooms were nice and very clean.

Disliked: I'm pretty sure I paid a deposit for my room key, but I couldn't remember by the time I checked out and it wasn't on my receipt so I couldn't prove it. It's not a negative comment just make sure you check your receipt to see if the key card deposit is on it.

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Andrew Witecki

Alone

Backpacking / gap year

13 June 2013 Andrew would recommend this property

Liked: Stayed in a dorm room. Nice big in-room lockers large enough to fit a carry on suitcase. Common areas very conducive to meeting people. Even though the hostel claims it's location is not that good, it's very close to the metro station so no issues getting around. Breakfast buffet was very good particularly the dumplings.

Disliked: Mattress was truly awful. It was a 1 inch thick piece of foam which was badly worn, you could tell because the sides were much higher than the middle. It gave me back ache for the whole time I stayed, and was difficult to sleep. I discovered at the end only top bunks had this terrible mattress, so if I was to recommend this hostel I'd say make sure it's a bottom bunk! One particular staff member had a poor attitude and acted like everything was a hassle and you should never disturb him. All the rest were great. No wifi in rooms and could be a bit spotty.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

11 June 2013 Customer would recommend this property

Liked: The staff was very helpful and there were travelers from all over the world enjoying the lounge area and the computer area. The hot water was available at all times (and was extremely hot at that!).

Disliked: They do not provide full-sized towels, just hand towels and floor mat. Bring your own towel.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Maciek Roszkowski

Alone

Backpacking / gap year

10 June 2013 Maciek would recommend this property

Liked: Good rooms, quite good location (3 minutes by walk from sky train station) and nice atmophere.

Disliked: Maciek left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Michael Schoenbeck

With friends / other travellers

Sightseeing & culture
Visiting friends or family

10 June 2013 Michael would recommend this property

Liked: Easy to get to, very helpful and friendly staff. There is even a cleaning aervice which does your bed :)

Disliked: Nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

As a family with children

Family Holiday

03 June 2013 Customer would recommend this property

Liked: hotel-like beds and bathroom. could easily be mistaken as a hotel as oppsed on being a hostel. immaculately clean bed sheets, bfast is a nice touch. dining hall has character (different paintings)

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

carmen piters

With friends / other travellers

Visiting friends or family

03 June 2013 carmen would recommend this property

Liked: The atmosphere!!

Disliked: The place because it's "far" away from the city central..

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Pavel Kristof

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

28 May 2013 Pavel would recommend this property

Liked: lively hostel with really friendly staff... great value for money.

Disliked: no complanits.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

27 May 2013 Customer would recommend this property

Liked: Very close to the subway station. Staff is very helpful and will help you with directions and on getting cab, even wrote where I was going in Chinese so just in case the cab driver did not speak English. Hostel is very clean. The breakfast was awesome with a lot of foods to choose from. Huge hang out area.

Disliked: There was nothing that I disliked!!

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Paulus van Eik

Alone

Backpacking / gap year
Sightseeing & culture

27 May 2013 Paulus would recommend this property

Liked: clean, met great people

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Thomas Gorman

Alone

Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

20 May 2013 Thomas would recommend this property

Liked: It's very close to a metro station and in a bustling neighbourhood (even if it's not close to the centre of town). It provides a free breakfast, including genuine Chinese breakfast food, which was much appreciated and the staff were generally helpful in telling me where I could find things I needed near the hostel.

Disliked: There are only 2 showers on the ground floor, which meant I had to wait quite a while for a shower, but otherwise it was good.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

18 May 2013 Customer would recommend this property

Liked: the room was really big, and beds were comfortable. The staff at the desk were freindly, and helped us with bookings etc.

Disliked: Only one little thing - neither the desk staff or the cleaning staff would give us a second towel, we stayed four nights and had booked a twin for the two of us, but only got one towel between us each day.

71.4%
Atmosphere - 80% Staff - 20% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Rebecca Best

With my spouse / partner

Backpacking / gap year

16 May 2013 Rebecca would recommend this property

Liked: Big with lots of facilities, nice and clean with free breakfast.

Disliked: It could be brilliant if the staff were friendly, however everyone I came across was very grumpy and bored, not willing to help. It was a great place but because of this the atmosphere wasn't very relaxed or friendly, and you couldn't ask for advice with attractions ect.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

JULIONO CHANDRA

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

10 May 2013 JULIONO would recommend this property

Liked: The best choice hostel in shanghai..

Disliked: No

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Katie Beecroft

With my spouse / partner

Backpacking / gap year

09 May 2013 Katie would recommend this property

Liked: Room was really large and clean- more like a hotel than a hostel.Good breakfast in the morning and lots of places to sit down in common areas. Also near to subway.

Disliked: Katie left no negative feedback.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Andrey Tsybin

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

06 May 2013 Andrey would recommend this property

Liked: Clean modern rooms, close to subway, interesting enliven social life in quiet place.

Disliked: Nothing at much.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

Alone

Sightseeing & culture

05 May 2013 Customer would recommend this property

Liked: The beds were good.

Disliked: No kitchen, no dinning room. Only a bar, where you cant access with food or drinks

77.1%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Piotr Nowak

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

05 May 2013 Piotr would recommend this property

Liked: easy acccess..

Disliked: the night stuff is nbot so friendly....maybe cause its late but that not a reson to make fool out of people...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

11 April 2013 Customer would recommend this property

Liked: near railway station big living room

Disliked: wifi only in livingroom

80.0%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Marek Piasecki

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

09 April 2013 Marek would recommend this property

Liked: Common area creates good atmosphere for socializing

Disliked: Problems with internet, not enough plugs