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Reviews of Shanghai City Central Youth Hostel (Utels)

Hostel | No.300 Wuning Road, Putuo District, Shanghai, China 200063

82.4% Overall Rating

926 out of 989 customers would recommend this property

Recent review (07/04/2014)

"This was a great hostel. The beds were huge and comfortable and they didnt creak every time you got in and out or moved. The whole place had a nice feel about it and the bar is a nice place to have a drink at really…"

Read all Shanghai City Central Youth Hostel (Utels) reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Currency Exchange
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Laundry service
  • Wake-up calls
  • Bar(s)
  • Common area / room
  • Elevator / lift(s)
  • Television room

Purchasable Extras

  • Airport Pickup USD 64.74
  • Breakfast USD 5.67

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

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82.4%

Overall Rating

926 out of 989 HostelBookers customers said that they would recommend 'Shanghai City Central Youth Hostel (Utels)'

Atmosphere
85.6%
Location
76.8%
Facilities
77.6%
Cleanliness
77.6%
Staff
85.6%
Value
88.0%
Safety
85.6%
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94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jamie Jongebloed

Alone

Backpacking / gap year
Partying / nightlife
Relaxation/spa
Sightseeing & culture
Sports, adventure or outdoor activities

01 August 2013 Jamie would recommend this property

Liked: This hostel is massive; plenty of other travellers staying there. The common area is fairly large too so easy enough to meet others. Rooms and bathrooms were clean.

Disliked: I wouldn't eat the food there, average quality and took ages to prepare. There are many good Chinese places to eat on a street nearby. The location isn't amazing but the Shanghai metro station is efficient enough that you never feel far from anything.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Teresa Bryant

As a family with children

Family Holiday

31 July 2013 Teresa would recommend this property

Liked: It had a lovely atmosphere, very clean and building was really nice. It was right next to a great night market, easy to get the subway into town

Disliked: We got off at exit 3 instead of exit 6 and walked for over 1.5 hours looking for the place. Wish they had included that information in the directions!

The property's response is...

85.7%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

S A

Alone

Sightseeing & culture

26 July 2013 S would recommend this property

Liked: Almost everything. Reasonable location, helpful staff. The rooms were fantastic.

Disliked: No wifi in private rooms.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Adam Udziela

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

23 July 2013 Adam would recommend this property

Liked: room very clean, good location near metro station,

Disliked: everything ok

The property's response is...

37.1%
Atmosphere - 80% Staff - 20% Facilities - 40% Safety - 20%
Location - 40% Cleanliness - 40% Value - 20%

Alistair Steele

With friends / other travellers

Backpacking / gap year

22 July 2013

Liked: nice bar area

Disliked: They tried to charge us twice and management refused to see us or speak to us. Ruined the experience.

The property's response is...

80.0%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

22 July 2013 Customer would recommend this property

Liked: very nice cafe area to eat breakfast.

Disliked: one often has to wait a while to be helped at the front desk. the hostel is large and the desk is understaffed.

The property's response is...

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

22 July 2013 Customer would recommend this property

Liked: Loads of travellers, really easy to meet people if travelling solo. Always people in the bar.

Disliked: Most of the people who live there are working in Shanghai

The property's response is...

65.7%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Luis Matos

With my spouse / partner

Family Holiday
Sightseeing & culture

27 June 2013 Luis would recommend this property

Liked: Location first of all, since it's only less than 10 minutes from the metro. The reception staff is very helpful. And the room was fantastic (double room with private WC), very big, with storage and high end WC.

Disliked: The common area was the same as the restaurant. It was not possible to take own food to the tables, but the ligthing at 7pm was like disco bar! And also the music, rap like, very loud, not at all inviting to have dinner or a quick meal. Also the staff at the bar was not helpful at all... So the restaurant/common area did not serve its purpose and everyone preferred to stay at the lobby. Also, although there were signs of non smoking at the restaurant, even the staff smoked there...

The property's response is...

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

23 June 2013 Customer would recommend this property

Liked: The directions to the hostel are easy to follow and the location is good. The hostel offer many facilities and services. Showers are nice and beds are big, the air conditioning works well. You will get map of the metro and you can buy cheap lock for the lockers. You are likely to meet other young travelers on the hostel bar.

Disliked: WiFi is only on first floor, but it might not be that bad thing on the end because it makes the lounge on the first floor quite good place for meeting people ;)

82.9%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Sugin Oh

Alone

Sightseeing & culture

22 June 2013 Sugin would recommend this property

Liked: good atmosphere to meet new people. bunk beds are actually sleepable and quite clean. close to the subway so you can go to other places (5 min walk)

Disliked: Wifi only works in the lobby and occasionally in the common room. bathrooms sometimes smell a bit bad.

The property's response is...

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Carlos Asensio Pizarro

Alone

Backpacking / gap year
Sightseeing & culture

21 June 2013 Carlos would recommend this property

Liked: It is really a nice place to stay. It is cheap and the facilities are so good. Also it has cool air in the rooms and in June it is necessary if you want to sleep.

Disliked: there is no wifi in the rooms, it is just in the living room

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

MIN LIN

With friends / other travellers

Family Holiday
Visiting friends or family

20 June 2013

Liked: I hate the Shanghai City Central Youth Hostel (Utels) very much !The staff just love foreigners ,they never like Chinese to live there !

Disliked: I hate the Shanghai City Central Youth Hostel (Utels) very much !The staff just love foreigners ,they never like Chinese to live there !They just like money from Chinese !

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Tingting Li

Alone

Backpacking / gap year
Events / festivals
Relaxation/spa
Shopping
Sightseeing & culture
Visiting friends or family

19 June 2013 Tingting would recommend this property

Liked: there's breakfast for free!!

Disliked: a little far from the city centre.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

14 June 2013 Customer would recommend this property

Liked: Very conveniently located, next to the metro. Rooms were nice and very clean.

Disliked: I'm pretty sure I paid a deposit for my room key, but I couldn't remember by the time I checked out and it wasn't on my receipt so I couldn't prove it. It's not a negative comment just make sure you check your receipt to see if the key card deposit is on it.

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Andrew Witecki

Alone

Backpacking / gap year

13 June 2013 Andrew would recommend this property

Liked: Stayed in a dorm room. Nice big in-room lockers large enough to fit a carry on suitcase. Common areas very conducive to meeting people. Even though the hostel claims it's location is not that good, it's very close to the metro station so no issues getting around. Breakfast buffet was very good particularly the dumplings.

Disliked: Mattress was truly awful. It was a 1 inch thick piece of foam which was badly worn, you could tell because the sides were much higher than the middle. It gave me back ache for the whole time I stayed, and was difficult to sleep. I discovered at the end only top bunks had this terrible mattress, so if I was to recommend this hostel I'd say make sure it's a bottom bunk! One particular staff member had a poor attitude and acted like everything was a hassle and you should never disturb him. All the rest were great. No wifi in rooms and could be a bit spotty.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

11 June 2013 Customer would recommend this property

Liked: The staff was very helpful and there were travelers from all over the world enjoying the lounge area and the computer area. The hot water was available at all times (and was extremely hot at that!).

Disliked: They do not provide full-sized towels, just hand towels and floor mat. Bring your own towel.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Maciek Roszkowski

Alone

Backpacking / gap year

10 June 2013 Maciek would recommend this property

Liked: Good rooms, quite good location (3 minutes by walk from sky train station) and nice atmophere.

Disliked: Maciek left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Michael Schoenbeck

With friends / other travellers

Sightseeing & culture
Visiting friends or family

10 June 2013 Michael would recommend this property

Liked: Easy to get to, very helpful and friendly staff. There is even a cleaning aervice which does your bed :)

Disliked: Nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

As a family with children

Family Holiday

03 June 2013 Customer would recommend this property

Liked: hotel-like beds and bathroom. could easily be mistaken as a hotel as oppsed on being a hostel. immaculately clean bed sheets, bfast is a nice touch. dining hall has character (different paintings)

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

carmen piters

With friends / other travellers

Visiting friends or family

03 June 2013 carmen would recommend this property

Liked: The atmosphere!!

Disliked: The place because it's "far" away from the city central..

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Pavel Kristof

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

28 May 2013 Pavel would recommend this property

Liked: lively hostel with really friendly staff... great value for money.

Disliked: no complanits.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

27 May 2013 Customer would recommend this property

Liked: Very close to the subway station. Staff is very helpful and will help you with directions and on getting cab, even wrote where I was going in Chinese so just in case the cab driver did not speak English. Hostel is very clean. The breakfast was awesome with a lot of foods to choose from. Huge hang out area.

Disliked: There was nothing that I disliked!!

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Paulus van Eik

Alone

Backpacking / gap year
Sightseeing & culture

27 May 2013 Paulus would recommend this property

Liked: clean, met great people

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Thomas Gorman

Alone

Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

20 May 2013 Thomas would recommend this property

Liked: It's very close to a metro station and in a bustling neighbourhood (even if it's not close to the centre of town). It provides a free breakfast, including genuine Chinese breakfast food, which was much appreciated and the staff were generally helpful in telling me where I could find things I needed near the hostel.

Disliked: There are only 2 showers on the ground floor, which meant I had to wait quite a while for a shower, but otherwise it was good.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

18 May 2013 Customer would recommend this property

Liked: the room was really big, and beds were comfortable. The staff at the desk were freindly, and helped us with bookings etc.

Disliked: Only one little thing - neither the desk staff or the cleaning staff would give us a second towel, we stayed four nights and had booked a twin for the two of us, but only got one towel between us each day.