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Reviews of The Phoenix Shanghai Hostel

17 Yunnan (South) road, Shanghai, China

Atmosphere 89%

Cleanliness 93%

Facilities 86%

Location 94%

Safety 96%

Staff 94%

Value 96%

Facilities

  • Air conditioning
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • DVDs
  • Elevator
  • Free Internet Access
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Steam room
  • Tours/Travel Desk
  • Towels for hire

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

Atmosphere 89%

Cleanliness 93%

Facilities 86%

Location 94%

Safety 96%

Staff 94%

Value 96%

Showing 1-10 of 234 reviews

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
66% Overall Rating


03 Jul 2017

Travel Type:
With friends / other travellers

Trip Type:
Work / volunteering

Age Range:
41+

Liked: I liked the staff, especially Helen. She was a very nice girl that always had a smile and greeted us with a friendly welcome every time we came through the hotel. She would be the number one reason that We would return to The Phoenix. She went out of the way to help us when we needed. Anything. She is an asset to the Phoenix.

Disliked: The place needs to be updated..

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating


27 May 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
31-40

Liked: The location is brilliant, staff very friendly and helpful and the roof terrace is great!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
25 Mar 2017

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: The friendliness and helpfulness of the staff.

Disliked: N/A

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
24 Nov 2016

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture, Visiting friends or family

Age Range:
18-24

Liked: Staff was orderly and helpful, and the rooms were very clean.

Disliked: The bathroom in the private rooms is made up of entirely of glass so you really need to be comfortable with the person you are staying with. Even then the lack of privacy while using the toilet is a bit awkward.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
10 Sep 2016

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Age Range:
31-40

Liked: Great location if you're visiting Shanghai.

Disliked: There's not much to do on a property, there's a small rooftop bar, but that's about it. In all honesty though, who cares you're in the middle of Shanghai!

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
83% Overall Rating

Anonymous
22 Jun 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Great location, decent rooms, big lockers. Not enough bathrooms.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
16 Apr 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Age Range:
25-30

Liked: Very near to metro

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
23 Mar 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: The restaurant downstairs

Disliked: Nothing

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
16 Feb 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife, Sightseeing & culture

Age Range:
41+

Liked: friendly, helpful staff.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
03 Dec 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Sightseeing & culture, Visiting friends or family

Liked: Everything!! very clean, warm. AMAZING hostel!!

Customer would recommend this property

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