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Reviews of The Phoenix Shanghai Hostel

17 Yunnan (South) road, Shanghai, China

Atmosphere 89%

Cleanliness 94%

Facilities 86%

Location 95%

Safety 97%

Staff 91%

Value 97%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • DVDs
  • Elevator
  • Free Internet Access
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Steam room
  • Tours/Travel Desk
  • Towels for hire

Purchasable Extras

  • Airport Pickup 28.32USD
  • Breakfast 4.25USD

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

Atmosphere 89%

Cleanliness 94%

Facilities 86%

Location 95%

Safety 97%

Staff 91%

Value 97%

Showing 71-34 of 34 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 May 2013

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, City break, Family Holiday, Partying / nightlife, Romantic getaway, Shopping, Sightseeing & culture

Liked: The staff were wonderful, cici & fly especially. Location was good, comfortable decent rooms good food!

Disliked: The street workers banging at 7am!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
21 May 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Great location, close to everything. Good Xianese restaurant connected with the hostel. There's a rooftop bar with decent prices. Staff very friendly and helpful. Beds were comfortable and the hostel overall was nice.

Disliked: The only real common area is the rooftop bar, which is relatively small. Bathrooms could have been cleaner.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
97% Overall Rating

Anonymous
14 May 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: The rooftop bar was great. Good place to meet people and a view of the city.

Disliked: Our room was a bit pokey, but it worked. Other rooms seemed a bit more spacious, so it might have been the luck of the draw.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
09 May 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: spacious rooftop bar with good breakfast, many tables + fast wifi. people are friendly but relaxed. all-Chinese bar staff are friendly + always introducing you to other guests, will even help you learn Chinese. beds are very clean, spacious locker. really great cheap Xian restaurant on the 1st floor. 1 block from metro + People's Square, walkable to Old Town + Bund.

Disliked: bathroom is dirty: mold on shower wall, floor needs a good scrubbing

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
83% Overall Rating

Anonymous
08 May 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Dorm room was comfortable, quiet and clean, good price for Shanghai.

Disliked: Laundry service was very expensive, more than 50 RMB for a load and not professional, took a day and a half and half my clothes were still damp when I collected them, also they got someoneone else's clothes mixed in. Better to provide self-service machines. Bar would have been better if they had some cheaper local beers as well as expensive imports.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
03 May 2013

Travel Type:
With my spouse / partner

Trip Type:
Visiting friends or family

Liked: Fantastic location right in the heart of Shanghai, easy walk to metro and museum. Comfy and warm beds and clean. Great rooftop bar/ restaurant and the breakfast sandwich is not to be missed!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 May 2013

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Everything was amazing here. Location, accomodation, bar in the roof.. I`ll definitely stay here next time. Really good place!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
26 Apr 2013

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture, Visiting friends or family

Liked: There was no place better for me and my wife - in the centre of Shanghai

Disliked: Nothing

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
14 Apr 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: ery clean- no bathroom smells. Close to everything. Water dispenser in room. Non-slip mat in shower.

Disliked: Not much atmosphere

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Apr 2013

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals

Liked: The location is excellant and the staff in the rooftop bar were really helpfull. I would gladly stay at this hostel again if i return to Shanghai.

Disliked: Nothing

Customer would recommend this property

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