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Reviews of The Phoenix Shanghai Hostel

17 Yunnan (South) road, Shanghai, China

Atmosphere 88%

Cleanliness 91%

Facilities 86%

Location 95%

Safety 95%

Staff 90%

Value 95%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • DVDs
  • Elevator
  • Free Internet Access
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Steam room
  • Tours/Travel Desk
  • Towels for hire

Purchasable Extras

  • Airport Pickup 32.05USD
  • Breakfast 4.81USD

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

Atmosphere 88%

Cleanliness 91%

Facilities 86%

Location 95%

Safety 95%

Staff 90%

Value 95%

Showing 61-53 of 53 reviews

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
80% Overall Rating

Anonymous
21 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals

Liked: The one exceptional thing about this property is the location. It is in the middle of Shanghai and close to everything a new visitor would want to see. The rooftop bar is nice, and the bar staff are friendly.

Disliked: The rooms could use a repaint and less battered furniture. Also, power-points were hard to find in my private room. The entrance and reception is small, and information is hard to find.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 20%
  • Value - 100%
80% Overall Rating

Anonymous
21 Jun 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Good location and value for your money. This hostel has a lot of negatives in my opinion. From the expensive bar upstaris to the deposits to the not so helpful staff. Try finding somewhere else to stay...

Disliked: 1. Bring your own towel! Mine somehow disapeared while I was out sightseeing and the staff refused to give me my 50RMB=$8. The most expensive cheap towel..2. The Bar upstaris is VERY EXPENSIVE and rips you off! 15RMB RMB for cheapest beer and 25RMB for a corona or bacardi. There is a mart next door that sells beer for 3RMB and bacardi for 13-15RMB. The food is expensive as well! Eat the subway or Mcdys instead...3. Wifi is ok and goes in and out sometimes....4. Staff was not very helpful in my opinion. I have experienced far better hostel service where the staff goes out of their way to help out their customers and make sure that they are satisfied5. You have to put down deposits. 100RMB for key card and 50RMB for a towel. Better not lose that key card or towel(if you need one)

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
20 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The rooftop bar was a great place to meet people, the rooms were really big and well kept, there was also another common area which was nice. Close to lots of good restaurants.

Disliked: Nothing really

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
89% Overall Rating

Anonymous
19 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Visiting friends or family

Liked: Great location very convenient walk to subway station and people's square. Rooftop bar was decent. Room was clean with ax, quiet (I got the more expensive private room at $258/night).

Disliked: Maybe a few paint splatters on the floor in my washroom, not a bit deal. The sink was slow to drain but that's not a big deal either. They don't accept American Express.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
77% Overall Rating

Anonymous
11 Jun 2013

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Good location near People's Square, Nanjing Dong Lu, the Bund and Xintiandi. The French Concession is a short bus ride away. Lots of decent Chinese restaurants on the street. Staff was friendly and efficient. Cici on the roof bar is especially nice. I had a double room with a private bathroom, which was pretty clean (minus a few odd stains on the towels).

Disliked: The room was pretty small with the bed taking up most of the space. There was a desk but no chair. Also not much space to hang clothes. I stayed for almost 3 weeks though, so this is probably not an issue for short-term travelers.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
89% Overall Rating

Anonymous
10 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: It close proximity to the Metro station, ease of getting food, and short distance to people park, and Yuyuan.

Disliked: Air conditioner not as cool as it should during the hot days.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
08 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Shopping, Sightseeing & culture, Visiting friends or family

Liked: Friendly staff. Good place for its price.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
05 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Great location. Helpful staff. Great breakfast at the rooftop bar. Laundry service. Close to many restaurants.

Disliked: Nothing.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 May 2013

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, City break, Family Holiday, Partying / nightlife, Romantic getaway, Shopping, Sightseeing & culture

Liked: The staff were wonderful, cici & fly especially. Location was good, comfortable decent rooms good food!

Disliked: The street workers banging at 7am!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
21 May 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Great location, close to everything. Good Xianese restaurant connected with the hostel. There's a rooftop bar with decent prices. Staff very friendly and helpful. Beds were comfortable and the hostel overall was nice.

Disliked: The only real common area is the rooftop bar, which is relatively small. Bathrooms could have been cleaner.

Customer would recommend this property

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