HostelBookers Logo
Website feedback

Reviews of The Phoenix Shanghai Hostel

17 Yunnan (South) road, Shanghai, China

Atmosphere 89%

Cleanliness 94%

Facilities 86%

Location 95%

Safety 97%

Staff 91%

Value 97%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • DVDs
  • Elevator
  • Free Internet Access
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Steam room
  • Tours/Travel Desk
  • Towels for hire

Purchasable Extras

  • Airport Pickup 29.05USD
  • Breakfast 4.36USD

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

Atmosphere 89%

Cleanliness 94%

Facilities 86%

Location 95%

Safety 97%

Staff 91%

Value 97%

Showing 41-35 of 35 reviews

40% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 80%
  • Safety - 60%
  • Staff - 40%
  • Value - 20%
40% Overall Rating

Anonymous
01 Nov 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Big lockers to store bags and close to the subway.

Disliked: Bathrooms were en suite and very dirty- the drain in the shower was clogged so you had 3 inches of still water with bugs and dirt floating in it. We notified the staff of the clogged drain and dirty bathroom but nothing was done. Common areas were very quiet... not a very social place (during our time there at least). All the lights were burnt out in the room... again, staff did nothing to fix the problem when notified. There are tons of hostels to stay at in Shanghai.... don't choose this one!

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
19 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture

Liked: Location is really good and the staff is friendly and helpful

Disliked: Don't like that there is badroom and toilet in the 6 and 8 persons dorms becauce i think it desturbs to much. If one is taking a shower the toilet can't be used and the other way around.

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 100%
  • Safety - 80%
  • Staff - 40%
  • Value - 80%
54% Overall Rating

Anonymous
11 Oct 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: extremely good locationfoodstreets just outside the doorrestaurant to be recommended

Disliked: property was pretty much run-downbathrooms weren't clean for most of the timesmells from the restaurant in the lower floors

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
10 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Rooftop bar, including the coffee and breakfast sandwichesRoom cleaned everyday Good location

Disliked: Some staff couldn't speak much English and therefore made it difficult for them to help us with info on the sites and getting around

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
28 Sep 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Really great place to stay. Central location, clean and friendly... Roof top bar does the best cupOf coffee.... Would really recommend on a budget..Take a city map none in hotel...

Disliked: Wall are slightly thin!!!!!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
17 Sep 2013

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: Comfy and clean rooms. Great location.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
14 Sep 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Events / festivals, Family Holiday, Partying / nightlife, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Good location not far from Bund, French concession area, Xintiandi, Nanjing Rd, People Square... Nice rooftop lounge area and nice staff. Also laundry service at good price.

Disliked: As most chinese hostels: toilet not working (this was even worse than most places not sucking almost anything at all), a little smelly old room and strange smell to humidity at the corridors of the floor I was staying.

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
71% Overall Rating

Anonymous
13 Sep 2013

Travel Type:
Alone

Trip Type:
City break

Liked: Location location, location.

Disliked: It was grungy :-(

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 100%
  • Safety - 40%
  • Staff - 60%
  • Value - 60%
57% Overall Rating

Anonymous
11 Sep 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Family Holiday, Shopping, Sightseeing & culture

Liked: Location

Disliked: Run-down.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
10 Sep 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Este hostel me ha fascinado, de los 4 hostel que visité en China, Este ha sido el mejor por la ubicación, limpieza, servicios.Queda a pocos minutos a pie de la famos calle comercial Nanjing lu, también se puede ir caminando a Peoplés Square, Schanghai Museum y al Bund. Por la calle del hotel hay pequeños restauranres y salas de masajes.El hostel tiene su propio restaurante, muy bueno! y en la 5 planta hay una cafetería-bar donde puedes conocer gente, atomar cerveza y.....conectarte a Facebook!!!!

Disliked: Todo perfecto!

Customer would recommend this property

Check Availability