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Reviews of The Phoenix Shanghai Hostel

17 Yunnan (South) road, Shanghai, China

Atmosphere 88%

Cleanliness 91%

Facilities 88%

Location 94%

Safety 93%

Staff 90%

Value 95%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • DVDs
  • Elevator
  • Free Internet Access
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Steam room
  • Tours/Travel Desk
  • Towels for hire

Purchasable Extras

  • Airport Pickup 32.71USD
  • Breakfast 4.91USD

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

Atmosphere 88%

Cleanliness 91%

Facilities 88%

Location 94%

Safety 93%

Staff 90%

Value 95%

Showing 31-40 of 67 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Dec 2013

Travel Type:
Alone

Trip Type:
Business / conference, City break, Work / volunteering

Liked: The single room was very clean and comfortable. There was a Shaanxi food restaurant next door. Om nom nom.

Disliked: There weren't any cats.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
69% Overall Rating

Anonymous
01 Dec 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The staff were quite friendly and helpful. The bar was nice and the staff there were really nice, the food was basic but very tasty. Location was pretty good.

Disliked: A bit difficult to find the place as the instructions are a bit complicated and I ended up getting quite lost and wandering around the area for half an hour or so before I found it.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 Nov 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Visiting friends or family

Liked: Great customer service

Disliked: Nothing

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 60%
77% Overall Rating

Anonymous
19 Nov 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The rooms are kept pretty clean and they have a nice if quiet rooftop bar. Really good local restaurant downstairs. It's also a great location 10 mins walk to people square and you can walk to most sites Yunnan nan lu is a popular street food / local food street as well so you get a little taste of the old shanghai here.

Disliked: They don't provide toilet paper in the rooms - ridiculous. Apparently it's one roll per week on dorm rooms but I've been here ten days and only seen one half roll.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
05 Nov 2013

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday, Relaxation / spa, Shopping, Sightseeing & culture, Visiting friends or family

Liked: It's close to the mtr station, mini mart, budget restaurants, foot massage salon, and a restaurant is located right inside the hostel in front of the elevator. The staff speaks English, and they have an airport pick-up service if you happen to land in the airport at midnight.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
03 Nov 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: Cool atmosphere and really cheap with awesome location.

Disliked: ...

Customer would recommend this property

40% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 80%
  • Safety - 60%
  • Staff - 40%
  • Value - 20%
40% Overall Rating

Anonymous
01 Nov 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Big lockers to store bags and close to the subway.

Disliked: Bathrooms were en suite and very dirty- the drain in the shower was clogged so you had 3 inches of still water with bugs and dirt floating in it. We notified the staff of the clogged drain and dirty bathroom but nothing was done. Common areas were very quiet... not a very social place (during our time there at least). All the lights were burnt out in the room... again, staff did nothing to fix the problem when notified. There are tons of hostels to stay at in Shanghai.... don't choose this one!

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
19 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture

Liked: Location is really good and the staff is friendly and helpful

Disliked: Don't like that there is badroom and toilet in the 6 and 8 persons dorms becauce i think it desturbs to much. If one is taking a shower the toilet can't be used and the other way around.

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 100%
  • Safety - 80%
  • Staff - 40%
  • Value - 80%
54% Overall Rating

Anonymous
11 Oct 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: extremely good locationfoodstreets just outside the doorrestaurant to be recommended

Disliked: property was pretty much run-downbathrooms weren't clean for most of the timesmells from the restaurant in the lower floors

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
10 Oct 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Rooftop bar, including the coffee and breakfast sandwichesRoom cleaned everyday Good location

Disliked: Some staff couldn't speak much English and therefore made it difficult for them to help us with info on the sites and getting around

Customer would recommend this property

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