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Reviews of The Phoenix Shanghai Hostel

17 Yunnan (South) road, Shanghai, China

Atmosphere 88%

Cleanliness 91%

Facilities 86%

Location 95%

Safety 95%

Staff 90%

Value 95%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • DVDs
  • Elevator
  • Free Internet Access
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Steam room
  • Tours/Travel Desk
  • Towels for hire

Purchasable Extras

  • Airport Pickup 29.95USD
  • Breakfast 4.49USD

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

Atmosphere 88%

Cleanliness 91%

Facilities 86%

Location 95%

Safety 95%

Staff 90%

Value 95%

Showing 171-50 of 50 reviews

89% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
24 Jan 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: The double room I stayed in was basic but very clean, the maids came in every day and left new towels/ toilet roll etc, and the hotel staff couldn't be faulted. They were so helpful and friendly, and there was always somebody available 24 hours a day. They couldn't do enough for us - big thumbs up for the staff!

Disliked: The one and only thing I disliked was that the alarms on the room doors were a bit temperamental. Our door alarm kept going off as we were trying to leave our room and it took a lot of opening and re-shutting to eventually get it to stop!

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
20 Jan 2012

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture

Liked: Very good location.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
19 Jan 2012

Travel Type:
With my spouse / partner

Trip Type:
Visiting friends or family

Liked: loved the roof top terrace and the fact it had a lift, the location was perfect in every aspect.......ease to find, ease of access to shanghai itself

Disliked: the noise in the local area was quite bad in the early hours

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
66% Overall Rating

Anonymous
16 Jan 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Upstairs common room/bar was good.Helpful staff

Disliked: The shower took a good 3 minutes to get hot, the toilet seat wouldn't stay up and there was no toilet paper.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
11 Jan 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: nigh everything was good, service, rooms, food, people, bar

Disliked: hard chinese mattresses, but they seem to be a given everywhere.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
10 Jan 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Staff were good and helpful, bar/chill area is nice. Great Location.

Disliked: Not much, little disjointed.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Jan 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Everything's just great! Our "two little beds" were kingsized and totally comfortable, the room was really good. The staff was so helpful and nice, we really don't have anything to complain about!

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
31 Dec 2011

Travel Type:
Alone

Trip Type:
Events / festivals, Sightseeing & culture, Visiting friends or family

Liked: Clean room and bathroom, friendly staff, great restaurant downstairs with excellent pao mo!

Disliked: Nothing. No problems at all.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
23 Dec 2011

Travel Type:
With friends / other travellers

Trip Type:
City break, Shopping, Sightseeing & culture

Liked: Location, cleanliness, and helpfulness of staff.

Disliked: The smell in the hallways and rooms- a mix of smoke and mold.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
10 Dec 2011

Travel Type:
With friends / other travellers

Trip Type:
Shopping, Sightseeing & culture

Liked: Lovely staff, very clean, nice little restaurant on 1st floor.

Disliked: Only thing I would request would be a safe in the room!

Customer would recommend this property

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