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Reviews of The Phoenix Hostel

Hostel | 17 South Yunnan Road, Shanghai, China 200433

83.9% Overall Rating

522 out of 565 customers would recommend this property

Recent review (04/07/2014)

Ian Wright thinks…

"A couple of days after my stay I found myself 'stranded' in Beijing for 12 hours between trains. Went to Dragon King and asked if they had a room. They didn't as they were fully booked. However, they…"

Read all The Phoenix Hostel reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Restaurant
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Laundry service
  • Wake-up calls
  • Bar(s)
  • BBQ area
  • Café
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café

Purchasable Extras

  • Airport Pickup USD 32.46
  • Breakfast USD 4.87

What's Included

  • Luggage Room
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

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83.9%

Overall Rating

522 out of 565 HostelBookers customers said that they would recommend 'The Phoenix Hostel'

Atmosphere
80.0%
Location
92.0%
Facilities
77.6%
Cleanliness
81.6%
Staff
83.2%
Value
85.6%
Safety
87.2%
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77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Sam Buckner

19 February 2010 Sam would recommend this property

Liked: The cafe was nice, and the rooms were clean and comfortable. The restaurant was decent, but awfully crowded.

Disliked: Sam left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Borja Hidalgo

18 February 2010 Borja would recommend this property

Liked: Very good location.Very good restaurant in the 1st floor, althought a little expensive for China.Also, the hostel/hotel is a little expensive for China. I am sure that if you arrive by yourself without booking thought websites, you can bargain and get half price.Definetly, I recommend you this hostel, it is very good located, kind staff and good rooms (I was in a double bed room)

Disliked: Borja left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Chris Wolsey

17 February 2010 Chris would recommend this property

Liked: Great location, staff were very helpful. Also the restaurant downstairs was really good and seriously good value. Try the Chinese sloppy Joe!

Disliked: Chris left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 60%

hernan correa garlot

16 February 2010 hernan would recommend this property

Liked: The best in the hostel is the staff!!! They are always willing to help!

Disliked: hernan left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Trizzia Zuluaga

16 February 2010 Trizzia would recommend this property

Liked: Great time during Chinese New Year. The restaurant downstairs was cheap and delicious. Too bad about the dorm beds though, it was like sleeping on boards.

Disliked: Trizzia left no negative feedback.

60.0%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Cara Norman

16 February 2010

Liked: Clean, spcacious rooms, excellent location but there were no secure lockers, nowhere to meet other travellers (the bar was closed and under renovation despite the posters stating otherwise), The food and drink was very good value for money, but after speaking to others, I think there are better options available.

Disliked: Cara left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

14 February 2010 Customer would recommend this property

Liked: hard bed

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Youngsu Kim

09 February 2010 Youngsu would recommend this property

Liked: Cheap price, Perfect Location ( close to all of the tour spots in the city )Absolutely Recommendable

Disliked: Youngsu left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

TEOH MOOI CHENG

05 February 2010 TEOH would recommend this property

Liked: Good location

Disliked: TEOH left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Brett Morgan

05 February 2010 Brett would recommend this property

Liked: Great location and great looking hostel. Very clean and fantastic showers. Lockers in dorms which was great. Downside to room was the beds were like sleeping on a rock. Common room was very nice but drink prices were a bit expensive. Retaurant downstairs had great dumplings. Great value for money and would recommend to other travelers.

Disliked: Brett left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

24 January 2010 Customer would recommend this property

Liked: Generally, it is more advantage than its disadvantage to stay in this hostel. The only matter for improvement is the sound proof system. You can hear some noise from next door, car horn (as near to the main road) and some construction work). If you are light sleeper, you may need to think about how this factor affect you.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Arne Bittermann

16 January 2010 Arne would recommend this property

Liked: English speaking Staff.Nice and clean room.We were provided with maps, infos, organised trips.Grocery store next to the hostel.

Disliked: Arne left no negative feedback.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Dallas GARRATT

16 January 2010 Dallas would recommend this property

Liked: Hostel was great... Beds were hard and horrible but everything else was great. I would definately stay there again.

Disliked: Dallas left no negative feedback.

68.6%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

13 January 2010 Customer would recommend this property

Liked: Good value for money. Good location central to most attractions.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Claire Lloyd

10 January 2010 Claire would recommend this property

Liked: New and clean facilities within walking distance of the Bund, Old City, museum and shopping areas. Beds are rock hard though! Staff speak good English and are really helpful.

Disliked: Claire left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

09 January 2010 Customer would recommend this property

Liked: The staff were very helpful and the hostel provided excelletn value for money.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Joshua Schoemmell

03 January 2010 Joshua would recommend this property

Liked: Location is the best. Within walking distance to all the main attractions in shanghai, and 5 minute walk to the subway and renmin guangchang which has lines 1 and 2. So really convenient. Rooms are really simple, shower is a little dirty, had to bring own toilet paper, not much of a hang out/reception area. Only 1 computer in the lobby and 2 upstairs but you have to get on the upstairs computers only when the bar is opened. Overall, a good value for the money if you are staying in the dorms.

Disliked: Joshua left no negative feedback.

60.0%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 100%

Customer review

24 December 2009 Customer would recommend this property

Liked: I arrived at 10pm and the staff were unable to find which bed I was allotted because none of them were cleaned. This didn't sit so well with me, and I promptly stayed somewhere else following nights. That being said it was still reasonable for the price, and had a cool bar on the roof.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Maria Penafiel Ruiz

16 December 2009 Maria would recommend this property

Liked: The pictures of the rooms showed on the web site are exactly the same!Wi-fi access. Very clean and helpful staff.Nice place to stay, cool rooftop terrace to drink a beer and meet other backpackers. Very recomended.Definitely, if i come back again to Shanghai i will book at The Phoenix.

Disliked: Maria left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Michael Smith

10 December 2009 Michael would recommend this property

Liked: Great location. Not the cleanest place I've ever stayed in but still pretty good. Really helpful staff. The place felt safe and secure. It was quite quiet during my visit but that wasn't a problem. Would definitely reccommend.

Disliked: Michael left no negative feedback.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Selina Lai

03 December 2009 Selina would recommend this property

Liked: Nice rooftop bar

Disliked: Selina left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

30 November 2009 Customer would recommend this property

Liked: The best is its location, and the roof bar is interesting. They can improve the facilities in minor details, without spending much money.I will come to this place again, because of its location and value for money.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Brian Nguyen

26 November 2009 Brian would recommend this property

Liked: Definitely would recommend, but we travelled low season so didn't meet any other travellers.

Disliked: Brian left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Raquel Fernández Rodrigo

12 November 2009 Raquel would recommend this property

Liked: Very reccomendable.. you can go walking to the Bund ... and People´s Square is very close ... you can move around Shanghai easily by subway .. big and confortable bed .. air conditioning fair .. a little bit noisy ... Only be aware on the surroundings to nice chinese young people who speak perfect english inviting you to have cup of tea .. is a scam .. you will end up paying a lot for a "fake" ceremony.

Disliked: Raquel left no negative feedback.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

11 November 2009

Liked: The rooftop bar, although very noisy (being next to a lot of main roads) was a nice place to chill out and surf the net.

Disliked: Customer left no negative feedback.