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Reviews of The Phoenix Shanghai

Hostel

17 Yunnan (South) road, Shanghai, China

Atmosphere 88%

Cleanliness 90%

Facilities 86%

Location 94%

Safety 92%

Staff 88%

Value 95%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Late Check-out
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bar
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Card Phones
  • Ceiling fan
  • DVDs
  • Elevator
  • Free Internet Access
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Reading Light
  • Reception (limited hours)
  • Restaurant
  • Steam room
  • Tours/Travel Desk
  • Towels for hire

Purchasable Extras

  • Airport Pickup 32.60USD
  • Breakfast 4.89USD

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 12:00

Policies

  • Credit Cards Accepted

Group booking?

Group of 15 or more traveling to Shanghai?

Contact us directly

Atmosphere 88%

Cleanliness 90%

Facilities 86%

Location 94%

Safety 92%

Staff 88%

Value 95%

Showing 171-82 of 82 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
11 Jan 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: nigh everything was good, service, rooms, food, people, bar

Disliked: hard chinese mattresses, but they seem to be a given everywhere.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
10 Jan 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Staff were good and helpful, bar/chill area is nice. Great Location.

Disliked: Not much, little disjointed.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Jan 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Everything's just great! Our "two little beds" were kingsized and totally comfortable, the room was really good. The staff was so helpful and nice, we really don't have anything to complain about!

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
31 Dec 2011

Travel Type:
Alone

Trip Type:
Events / festivals, Sightseeing & culture, Visiting friends or family

Liked: Clean room and bathroom, friendly staff, great restaurant downstairs with excellent pao mo!

Disliked: Nothing. No problems at all.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
23 Dec 2011

Travel Type:
With friends / other travellers

Trip Type:
City break, Shopping, Sightseeing & culture

Liked: Location, cleanliness, and helpfulness of staff.

Disliked: The smell in the hallways and rooms- a mix of smoke and mold.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
10 Dec 2011

Travel Type:
With friends / other travellers

Trip Type:
Shopping, Sightseeing & culture

Liked: Lovely staff, very clean, nice little restaurant on 1st floor.

Disliked: Only thing I would request would be a safe in the room!

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
22 Nov 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Great hostel! Dumpling restaurant is fantastic and the bar on the roof is very cheap and a great place to meet fellow travelers.

Disliked: N/A

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
18 Nov 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Good room, everything very clean. Very helpfull staff, Excellent rooftop bar with nice staff. We did our laundry here. Good value for the money we paid.The room wall were a bit thin, so when on the 2nd night a drunk Chinese couple got back to their room they kept us awake for the rest of the night. that was most annoying. We talked to the staff about this. They immediatelly offered us another room and spoke to the Cinese couple. Everything in order the night after. Nice Chinese restaurant downstairs. Good food. Excellent location!

Disliked: A bit noisy

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
77% Overall Rating

Anonymous
15 Nov 2011

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Very friendly and helpfull staff as well as brilliant location. Excellent in house restaurant.

Disliked: Internet was working well in the room. Bathroom facilities were of medium standard.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
06 Nov 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Fabulous staff with excellent English. They helped us with bus and train tickets, sim cards, directions, ordering food, etc. Lovely clean room with drinking water provided. Good internet access in rooms. Fantastic restaurant (maybe the most popular in all of Shanghai). Laundry service. Roof top bar. Again, the staff were great.

Disliked: Nothing.

Customer would recommend this property

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