HostelBookers Logo
WEBSITE FEEDBACK
No booking fees

Reviews of Fiona's Trip Hostel

Hostel | hangzhou west lake district, Hangzhou, China 0571

84.3% Overall Rating

26 out of 33 customers would recommend this property

Recent review (27/12/2013)

Ellen John thinks…

"Lovely cosy warm room, super friendly and helpful Staff who really took care of us (even made a cake on christmas!). If you are an animal lover this is also the place to be, two very cute resident…"

Read all Fiona's Trip Hostel reviews

Facilities

  • Air Conditioning
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Bicycle hire
  • Laundry service
  • Common area / room
  • Outside area
  • Pets allowed
  • Television room

What's Included

  • Luggage Room

Group booking?

Group of 15 or more traveling to Hangzhou?

Contact us directly

See other properties in Hangzhou

4 Eyes Backpackers Youth Hostel
4.86 USD

Hostel 80.8% 11 reviews
Emerald Hostel
11.33 USD

Hostel 66.7% 3 reviews
Touran Hostel
4.86 USD

Hostel 86.9% 123 reviews
Hangzhou West Lake Youth House
4.86 USD

Hostel 80.9% 304 reviews
Hangzhou Lanshui Youth Hostel
4.86 USD

Hotel 2 star 72.9% 10 reviews
Hangzhou International Youth Hostel
4.86 USD

Hostel 83.4% 379 reviews
Hangzhou Hofang Hostel
5.67 USD

Hostel 93.3% 54 reviews
The Spring Flower International Youth Hostel
7.28 USD

Hostel 84.2% 31 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 17/04/2015

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 17/04/2015
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
84.3%

Overall Rating

26 out of 33 HostelBookers customers said that they would recommend 'Fiona's Trip Hostel'

Atmosphere
88.8%
Location
72.0%
Facilities
81.6%
Cleanliness
83.2%
Staff
91.2%
Value
83.2%
Safety
90.4%
Refine your results Showing 30 of 32 reviews 1 | 2   Next
Reset filter
94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Ellen John

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

27 December 2013 Ellen would recommend this property

Liked: Lovely cosy warm room, super friendly and helpful Staff who really took care of us (even made a cake on christmas!). If you are an animal lover this is also the place to be, two very cute resident cats.

Disliked: Ellen left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

As a family with children

Family Holiday
Sightseeing & culture

13 October 2013 Customer would recommend this property

Liked: Nice family room. Lovely terrace. Our boys loved the animals in and around the hostel. Perfect situation outside Hangzhou but close to the hills and the West Lake. Great staff - very friendly and helpbul.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Jianming Lv

With friends / other travellers

City break

27 September 2013 Jianming would recommend this property

Liked: the staff is helpful

Disliked: Jianming left no negative feedback.

31.4%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Family Holiday
Relaxation/spa
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

05 August 2013

Liked: Beautiful view of the mountains and tea plantations.

Disliked: Staff are nice but not very helpful. Directions to the place are abysmal. No help. Internet was down on the guest networks, made no effort to fix it. Rooms are quite small. Mangy looking dogs and cats everywhere. Quite far from the city so if you're looking for breakfast outside the hostel, maybe have a few snacks with you until you can get to civilisation

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

05 February 2013 Customer would recommend this property

Liked: Cozy, nice, private hostel. Staff is very friendly and knows the surrounding.

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 20% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 20%

Ashley Taylor

Alone

Partying / nightlife
Shopping
Sightseeing & culture

12 September 2012

Liked: Suppose the location was ok it was in walking distance of west lake.

Disliked: There was no one here to make a atmosphere. The food at the hostel was not at the best quality. There were so many cats & dogs around at the hostel so it was a pain to sit on the internet or eat breakfast.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

15 August 2012 Customer would recommend this property

Liked: A very cosy, family-driven hostel with friendly and helpful staff :) The double-rooms are very nice and comfy!

Disliked: The only small minus is the location. It was very difficult to find, however it is within walking distance from the city.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ashleigh hartley

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

13 May 2012 ashleigh would recommend this property

Liked: Lovely people always friendly and helpful. In a beautiful location, the best hostel we have ever stayed in and will definately be back. Jay-c is hilarious and made us very welcome. We miss it already. Very clean and the food is great 10/10 :)

Disliked: ashleigh left no negative feedback.

68.6%
Atmosphere - 100% Staff - 80% Facilities - 40% Safety - 100%
Location - 40% Cleanliness - 80% Value - 40%

Evgeny Aseev

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

11 May 2012

Liked: Good and fresh area, helpful staff, cozy rooms, cute doggies.

Disliked: Quite far away from everything, no towels, no soap. In superior room we had transparent bathroom dividing panel (sic!). Breakfast is a joke (c). Bike rental is very cheap, but bikes are in quite poor condition. All in all, not that good value for money, rather overpriced.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

11 May 2012 Customer would recommend this property

Liked: I like the people who are working here, very very kindkly, and efficient... I like the atmosphere

Disliked: nothing, it was really perfect!

85.7%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

31 January 2012 Customer would recommend this property

Liked: The staff were so helpful and friendly. The hostel has a great commual area and a big TV with a selection of DVDs on offer. I would recommend this hostel for anyone looking for a friendly, relaxed atmosphere.

Disliked: The only downside was the loctaion although the bus is not too far away and the staff will help you order a taxi if you need one (as finding one on the street can prove quite difficult).

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

14 November 2011 Customer would recommend this property

Liked: Wonderful atmosphere,friendly staff,lovely puppy,and goog&cheap bike .

Disliked: towel in charge if you want one,JC who speaks good English not at desk everyday.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

05 November 2011 Customer would recommend this property

Liked: Really nice hostel and helpful staff,clean room and comfortable bad.It's so peaceful in night cause the distance from the main road.And easy to west lake,tea field,nine brooks and so on by their cheap bike.

Disliked: book lunch or supper an hour before ,but there are some local restaurants arround.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

City break

30 October 2011 Customer would recommend this property

Liked: friendly english speaking staff, you can borrow bikes, nice localisation internet nice bed

Disliked: no towels

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

24 October 2011 Customer would recommend this property

Liked: the property is really quaint. has a puppy and a kitty that are both really sweet. plenty of tables to sit down and chat, drink, play cards

Disliked: the bathrooms could have been cleaner but besides that, no complaints!

51.4%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 20% Cleanliness - 100% Value - 40%

Customer review

As a family with children

Backpacking / gap year

23 October 2011

Liked: Our family room was large and clean

Disliked: We had booked a double, but when we arrived, they wanted to charge us 30 yuan each for the children and insisted we take the much more expensive family room.

The property's response is...

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

22 October 2011 Customer would recommend this property

Liked: garden, nice staff (especially the girl who speaks english well) Walking distance (an hour) from 9 creeks which is nice - a lot of wedding pictures were taken there. Bikes for rent for 20 yuan per day.

Disliked: very hard to find and taxi drivers wouldn't bring us there. We had to pay unofficial taxi's and pay extra (we paid 60 from the train station and later heard that 40 is reasonable). Apart from the girl, the guys hardly speak english. Room wasn't cleaned (or trashcans emptied) in the 3 days that we were there. Mattress lies on the floor instead of on a bed and is kind of weird (but softer than most Chinese matresses).

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 60% Value - 80%

Customer review

Alone

Sightseeing & culture
Sports, adventure or outdoor activities

21 October 2011

Liked: cheap accommodation n hv offered hot drinking water .

Disliked: not convenient in getting site by bus ; master bathroom /toilet is not that clean and with smell ; kind of noisy in dorm as 4 persons in one room but actually 8 as it just separated with other dorm by a curtain ; visitor smokes in the living room ( with computer )

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Amerigo Sivelli

Alone

Sightseeing & culture

10 October 2011 Amerigo would recommend this property

Liked: -a very nice atmosphere -the natural location next to the natural park.

Disliked: -it is a bit hard to get there, it is not very well connected with the pubblic transportation -the toilet of the hostel could be improved a bit.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kevin LeBlanc

Alone

Backpacking / gap year

09 September 2011 Kevin would recommend this property

Liked: I have been traveling in China for 2 months now. This is the BEST HOSTEL IN CHINA. The property itself is breathtaking, the yard is so beautiful. The location, so close to all the natural beauty of Hangzhou while avoiding the crappy big city part. The hostel is new from last year so the rooms are awesome, they are clean spacious and the beds comfortable (a huge plus for all those who have been sleeping on the rocks of China). Breakfast in the garden is a delight. Fiona is absolutely amazing and willing to help you with anything. Like i said, this is the best there is i can't say enough good things about it.

Disliked: Nothing, it took my driver two tries to find it...but that is hardly the hostel's fault!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Tiffany Muller

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

25 August 2011 Tiffany would recommend this property

Liked: Very familial and friendly atmosphere. good service; especially for renting bikes (even mountainbikes for a rather cheap fare!) good and quiet location to make trips to the westlake or through teahills; theres a busstation right around the corner too.

Disliked: no supermarkets in the area, but you can buy stuff coming from dinner, so this is no problem.

74.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 20% Cleanliness - 80% Value - 60%

Victor Gascon Moreno

With friends / other travellers

Romantic getaway

22 August 2011

Liked: Very nice stuff, beautiful rooms, reasonable priced meals, beautiful views

Disliked: Too far from the city, NO direct bus to the city closer, EXTREMELY difficult to find, not even the taxi drivers know how to get there! Every trip from center to Fiona cost more than RMB30, so not really convenient

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

LLUIS YUBERO MATEU

Alone

Sightseeing & culture

18 August 2011 LLUIS would recommend this property

Liked: The tranquility that you can breath

Disliked: Nothing special

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Grant Borgelt

Alone

Backpacking / gap year

02 August 2011 Grant would recommend this property

Liked: if want to be out of the city would recommend.

Disliked: property is out of the city...in the evening and at night have to take taxi to get there. dorm beds are not beds but little fabric on the floor.

62.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

manfred siebrecht

Alone

Sightseeing & culture

30 July 2011 manfred would recommend this property

Liked: The girl that spoke good english makes this place

Disliked: to far to good cheap eating places