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Reviews of Landay Hostel Santiago Hostel

Erasmo Escala #2012, Santiago, Chile

Atmosphere 78%

Cleanliness 87%

Facilities 78%

Location 90%

Safety 86%

Staff 87%

Value 80%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Airport Transfers
  • BBQ
  • Bar
  • Bicycle Hire
  • Book Exchange
  • Cable TV
  • Cafe
  • Common Room
  • DVDs
  • Free City Maps
  • Free Internet Access
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Safe Deposit Box
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included

Purchasable Extras

  • Airport Pickup 23.27USD

Check-in / Check-out

Earliest check-in: 13:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew

Group booking?

Group of 15 or more traveling to Santiago?

Contact us directly

Atmosphere 78%

Cleanliness 87%

Facilities 78%

Location 90%

Safety 86%

Staff 87%

Value 80%

Showing 21-19 of 19 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
16 Mar 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Family Holiday

Liked: clean, nice house

Disliked: nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
05 Mar 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Lovely, clean hostel. Good breakfast, great communal areas. Very helpful staff.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
02 Mar 2013

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Extremely spacious and clean! Staff was more than friendly and helpful and breakfast is really nice as well.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
69% Overall Rating

Anonymous
13 Feb 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: The house itself is cool, our dorm was fine with lockers and the breakfast good. Located a bit far from the centre, but within a (longish) walking distance from bus stations.

Disliked: Probably a good place for partying, but wouldn't recommend for travellers. People hang out drinking and smoking on the patio under the dorm windows until 1AM (according to other visitors, this is an every-day habit). At this hour, the receptionist came insistently knocking to our room, asking if we would like to join the crowd or if he should tell them to leave for a bar - after which they moved from the patio to inside the hostel, reducing the noise only marginally. Bring your earplugs, and don't expect a full night's sleep. Also, rooms are hot if and when you want to close the window against the noise.Visitors are also literally locked inside the house - you have to ask the receptionist to open a gate with electric lock every time you want to go out. Fire-unsafety in the extreme.

51% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 20%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 60%
  • Value - 20%
51% Overall Rating

Anonymous
04 Feb 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location was good, easy to find and close to public transportation! the neighborhood might be a little bit intimating though...

Disliked: BEDBUGS!! the first room they put me in was full of bedbugs, not just in one bed but in all of them!!When we tooled the staff about it they moved us to another room witch all-sow was infested...The explanation they gave us was "the guy who put you in the room has only been working here for one or two weeks so he didn't know"


The property's response is

Passenger was changed to a better (king-sized bed with private bathroom) room for less price than normal (Only 12 USD). Bedbug problem was solved inmediately, We feel very sorry about the unusual situation but these Bedbugs come not only with some of the passengers but also in their luggage. Best regards. Landay Barcelo Hostal.

83% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
14 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Great bathrooms. Stayed in a single that was rather good. Nice building. Staff was very helpful and spoke English well.

Disliked: Aside from the normal breakfast complaints, I didn't really meet anyone in the common areas the one night I stayed. Everyone tended to keep to themselves. Not sure if that is normal or not.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 60%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
01 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: good breakfast and helpful staff

Disliked: the 6 person dorm is right by the reception and common area which is disturbing if you're trying to sleep. You also hear the loud bell which is pretty annoying.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
80% Overall Rating

Anonymous
30 Nov 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Staff very helpful

Disliked: little bit outside centre of city

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Jun 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Overall atmosphere, its like at home.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
01 May 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: A nice comfortable hostel. Nice and quiet with good social areas and breakfast.

Customer would recommend this property


The property's response is

Dear guest,

Thanks for your stimulating comments. Looking forward to see you again!

Best regards,
Landay Barceló Team

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