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Reviews of Ventana Sur Hostel

Hostel | Claudio Arrau 0340, Santiago, Chile 7501288

92.6% Overall Rating

400 out of 411 customers would recommend this property

Recent review (14/04/2014)

Marise Gunderson thinks…

"The overall vibe at the hostel was very relaxed and Ivans hospitality and advice was excellent. It felt more like visiting a friend. The kitchen facilities were good and there was free cofee tea,…"

Read all Ventana Sur Hostel reviews

Facilities

  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Laundry service
  • BBQ area
  • Café
  • Communal kitchen
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 1.00

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Santiago?

Contact us directly

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92.6%

Overall Rating

400 out of 411 HostelBookers customers said that they would recommend 'Ventana Sur Hostel'

Atmosphere
92.0%
Location
84.8%
Facilities
92.8%
Cleanliness
90.4%
Staff
96.8%
Value
94.4%
Safety
96.8%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ana Machado

With my spouse / partner

Backpacking / gap year

30 October 2010 Ana would recommend this property

Liked: Very nice place to stay and enjoy.Excellent!

Disliked: Ana left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Joshua Soros

With my spouse / partner

Backpacking / gap year
Partying / nightlife
Shopping

30 October 2010 Joshua would recommend this property

Liked: BBQ was great - fun people, love the place!

Disliked: Joshua left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

michael cheeseman

Alone

Backpacking / gap year

15 October 2010 michael would recommend this property

Liked: home from home

Disliked: michael left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

11 October 2010 Customer would recommend this property

Liked: Great place to stay. I particularly enjoyed the use of a bicycle. Very nice staff as well as owner.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Maressa Ferreira Neto

With my spouse / partner

Beach / sunbathing
Business / conference
Relaxation/spa
Shopping

10 October 2010 Maressa would recommend this property

Liked: was very good

Disliked: nothing

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break

08 October 2010 Customer would recommend this property

Liked: Great family feel, you get to talk with all the other hostellers really easily, nice large dining table and outside area in the sun. Very relaxed, and the beds are fantastic!

Disliked: could do with more power points in the rooms.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year

07 October 2010 Customer would recommend this property

Liked: Friendly place, helpful staff. Very comfy beds!!!

Disliked: It was a nice hostel but the bathrooms could do with a little more attention

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

verity booth

With friends / other travellers

Backpacking / gap year

07 October 2010 verity would recommend this property

Liked: Great friendly and warm hostel to stay in. Feel like your part of the family rather than just another hostel. Enjoyed our stay!

Disliked: verity left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

06 October 2010 Customer would recommend this property

Liked: Really feels more like someones home than a hostel. Great atmosphere! Staff are also fantastic - friendly and very very helpful. Highly recommended.

Disliked: Only one PC. However this was free and there is also free wifi - when it works!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

29 September 2010 Customer would recommend this property

Liked: The staff was incredible. A really nice, interesting group of people. Plus, I met a bunch of people and had a great time. This hostel is perfect if you would like to meet new people and have a social experience. It's not too loud, but definitely in no way boring either. They also have a good kitchen and a pool and grill on fridays. I would absolutely recommend this hostel to anyone.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

27 September 2010 Customer would recommend this property

Liked: The atmosphere, the people and the friendly staff who went out of their way to help you!

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

25 September 2010 Customer would recommend this property

Liked: Really liked the layout, everyone gets to know everyone.

Disliked: Downstairs bathroom had cold showers, a bit of a shock in the morning, learnt after that ;)

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Georges Janssens

With friends / other travellers

Business / conference
Work / volunteering

23 September 2010 Georges would recommend this property

Liked: everything

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

stacey herbert herbert

Alone

Backpacking / gap year

22 September 2010 stacey herbert would recommend this property

Liked: This place is so relaxed and friendly it feels a little like coming home. After a long day pounding the streets of santiago, its a real pleasure and relief to come back to. The staff that run the place are super friendly, going the extra mile to help you out, especially with the language difference. The survival spanish class given for free was awesome. I really enjoyed staying here, and could easily have stayed longer

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Amy Coleman

Alone

Beach / sunbathing
Sightseeing & culture
Partying / nightlife
Work / volunteering
Sports, adventure or outdoor activities
Backpacking / gap year

19 September 2010 Amy would recommend this property

Liked: After 7 months of travel in South America I can say this is a quality hostel. The staff go the exrtra mile to make you feel at home, for example a big BBQ to bring everyone together. The faciliticies are fantastic and breakfast is great. Stay here if you want to have a great time in Santiago!

Disliked: Amy left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

18 September 2010 Customer would recommend this property

Liked: Very friendly, organized events (free wine on wednesday and asado on saturday for example).

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

17 September 2010 Customer would recommend this property

Liked: Really good location in the city and the guys who work there are incredibly helpful and fun. Would definitely recommend it!

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

05 September 2010 Customer would recommend this property

Liked: Very helpful staff

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

05 September 2010 Customer would recommend this property

Liked: I have never rated a hostel as 100% before but this place deserves it. There`s nothing I can fault, great kitchen, great communal areas, rooms were clean and comfortable, great value for money & a great place to meet people. I wish all hostels could be like this!!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

lee butler

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

03 September 2010 lee would recommend this property

Liked: An excellent place to stay. Our first stop in South America and was completely blown away by Ventana Sur hostel. Ivan and his team are so warming, its like going round to your friend's house. Would recommend this place 100%. Thanks Ivan for everything.

Disliked: Nothing to disike.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Emma Rouse

With friends / other travellers

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

31 August 2010 Emma would recommend this property

Liked: The owner Ivan is fantastic. Great breakfast and wine night was a hit with our group too! Also, they can help you improve your Spanish with free lessons if you want them.

Disliked: Emma left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

27 August 2010 Customer would recommend this property

Liked: extremely helpful staff, really accommodating. atmosphere was great, too

Disliked: services offered by other parties like the taxi that they booked for the airport were a ripoff (higher than the price agreed at the hostel and impossible to negotiate) - but this was not the hostel's fault, and hopefully they read this comment and change providers... to other travellers, use a shared turbus taxi or take the bus to the airport

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

22 August 2010 Customer would recommend this property

Liked: It felt like home. Ivan and the staff were great people and always willing to help. Also lots of events going on in the Hostel like Bbqs and Salsa lessons. Very easy to meet other travellers. Best breakfast in South America so far and best hostel we have stayed in :)

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Patrick Nyffeler

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Partying / nightlife

22 August 2010 Patrick would recommend this property

Liked: This is the best hostel I´ve stayed at. It has a great vibe of a home, super helpful staff and I met cool people staying here. I would highly recommend staying here.The owner (Ivan) and the staff here are amazing. They are so welcoming and helpful. Ivan helped me plan both a day trip snowboarding and helped me book a week trip as well. They let me borrow a netbook and even use their office equipment to scan and copy things.The other great thing about this hostel is the cool people I met while staying here. We ate dinner together, drank wine and beer and even did a family style bbq dinner one night. Even went out dancing at a club nearby.

Disliked: Patrick left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rhian Llewellyn

With friends / other travellers

Backpacking / gap year

12 August 2010 Rhian would recommend this property

Liked: Love the friendly, laid back ´home´ feel of the hostel. Lost a few days here! Free breakfast and internet are a definate bonus. Very very good welcome into South America.

Disliked: Rhian left no negative feedback.