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Reviews of Ventana Sur Hostel

Hostel | Claudio Arrau 0340, Santiago, Chile 7501288

91.8% Overall Rating

406 out of 418 customers would recommend this property

Recent review (28/06/2014)

"Everything - best breakfast in South America, very clean and very friendly and helpful staff. Really enjoyed my stay!"

Read all Ventana Sur Hostel reviews

Facilities

  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Laundry service
  • BBQ area
  • Café
  • Communal kitchen
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 1.00

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Santiago?

Contact us directly

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91.8%

Overall Rating

406 out of 418 HostelBookers customers said that they would recommend 'Ventana Sur Hostel'

Atmosphere
92.0%
Location
83.2%
Facilities
92.0%
Cleanliness
92.0%
Staff
94.4%
Value
93.6%
Safety
95.2%
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91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Anna Perejma

Alone

Sightseeing & culture

14 January 2011 Anna would recommend this property

Liked: The staff were super helpful and friendly and the pool and outside area were so relaxing

Disliked: everything was great!

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

rory fitzgerald

Alone

Sports, adventure or outdoor activities

10 January 2011 rory would recommend this property

Liked: breakfast

Disliked: bigger swiming pool

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andrew Lemann

With friends / other travellers

Sports, adventure or outdoor activities

09 January 2011 Andrew would recommend this property

Liked: There are too many great things about Ventana Sur to list them all. The staff (including the owners Ivan and Ivan who work there) are all delightful, friendly and go way out of there way to make you feel at home. The place is QUIET but close to everything. The dining table under the grape arbor by the swimming pool in the back yard is the perfect place to escape the heat and noise of the city. In fact it's hard to leave the hostel because it's so nice, calm and cool. The rooms are clean, the beds are comfortable, the activities (like free wine night, or asados, etc) are fun but not intrusive if you'd prefer to keep to yourself. The mix of guests is interesting and EVERYONE loves being there. Quite possibly the best hostel I've ever stayed in. Don't miss it.

Disliked: I honestly can't think of a single thing that I didn't like about Ventana Sur. It's pretty much perfect.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

katie martin

With my spouse / partner

Backpacking / gap year

08 January 2011 katie would recommend this property

Liked: The hostel was as described, a nice pool, cleaned regularly, good kitchen facilities, plentiful social areas. Staff super helpful, even accompanying us to the bus station when our bag had been lost! Great BBQ nights over the holiday period!

Disliked: n/a

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Events / festivals
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

04 January 2011 Customer would recommend this property

Liked: We stayed at this hostel for 5 nights and had a really good experience. The staff was super-friendly, arranging tours and barbeques, offering bikes and providing information on things to do in Santiago and its surroundings. I would recommend this hostel for longer stays, because there is a well-equipped, clean kitchen and a comfortable, home-like atmosphere.

Disliked: There were no lockers inside the dorm. (The safety-box was in the hallway downstairs.) This caused some inconvenience, since we had to stash our bags under the bed and store everything on the floor. The neighbourhood (Providencia) was beautiful and quiet, but a bit far from all tourist attractions and the bus station.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

04 January 2011 Customer would recommend this property

Liked: Staff

Disliked: There weren´t lockers in dorms

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

MICHAEL KING

Alone

Backpacking / gap year

31 December 2010 MICHAEL would recommend this property

Liked: Pleasant outdoor dining área near the pool, helpful staff, good facilities

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Saskia Schipper

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

22 December 2010 Saskia would recommend this property

Liked: The nice and helpfull staff and owner, the lovely garden with pool. It is a nice and quiet neighbourhood with still a l lot of restaurants and places to eat. Close to a subway station. Spacious dorm. Enough bathrooms and clean! Nice sitting area with lots of books and a tv. Good computer (fast internet) And last but not least a very good price for what you get.

Disliked: No lockers or cupboards to put you stuff on/in

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

22 December 2010 Customer would recommend this property

Liked: Friendly staff who try to get you involved in activities in the evenings. Nice to be located in a neighbourhood that feels more authentic than a token Gringoville. Good kitchen facilities.

Disliked: Only one computer terminal, which wasn´t a major issue.

85.7%
Atmosphere - 100% Staff - 20% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

18 December 2010 Customer would recommend this property

Liked: Lovely garden, good location, clean

Disliked: Owner not friendly but was helpful. He didn´t seem bothered about making an effort but did answer any questions well. No bread only cereal for breakfast.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 20% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Work / volunteering

17 December 2010 Customer would recommend this property

Liked: Very intimate and quiet place, good to chill out. Pool was great.

Disliked: Very out of the way, not close to any facilities.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

IOANNIS LACHANIS

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

14 December 2010 IOANNIS would recommend this property

Liked: Location was really good, quiet neighborhood, lots of small shops and supermarket close by, walking distance (10-15´) from Bellavista and close to metro station Santa Isabel (5mins). The staff is amazing, very friendly, ready to help with anything and we were allowed to leave 2 big bags for 20 days there because we did a Chile tour and returned to Santiago for one night to fly back to Europe. They were also kind enough to let us use one of their lockers for the whole time we were away. Friday BBQ TOP!!!!!

Disliked: Nothing comes to mind

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Christopher Westgarth

With my spouse / partner

Backpacking / gap year

13 December 2010 Christopher would recommend this property

Liked: Only stayed for two nights but had a very pleasant time and was very impressed with the amount of facilities on offer. Good kitchen and communal areas. Location was in a nice enough area and close to all amenities. Two stops on the tube to main touristy areas but also walkable.

Disliked: Nothing much.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

12 December 2010 Customer would recommend this property

Liked: good artmosphere, great breakfast, nice big rooms, clean bathrooms, very nice kitchen...just everything is very nice!

Disliked: slow computer

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Martin Kauffmann Pedersen

With my spouse / partner

Backpacking / gap year

12 December 2010 Martin Kauffmann would recommend this property

Liked: Good sort-of-central location, nice small pool, free decent breakfast and a frieldly staff. Another plus: very good madresses and plenty of bathrooms!

Disliked: Things can always be inproved, but I don't dislike anything about this place

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Therese Arnesen

Alone

Backpacking / gap year
City break
Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family
Work / volunteering

06 December 2010 Therese would recommend this property

Liked: This must be the nicest hostel I've ever been to; it's like visiting a friend; the house is beautiful, with lots of space both inside and outdoors, the garden has a swimmingpool and the incredibly nice staff arranges barbeques, wine-evenings and even free spanish lessons upon request. Five bathrooms means no quewing and it's all very clean and tidy. The location is great; 15 min of walk for Baquedano Station and the Bella Vista district and the staff is more than willing to recommend what to do in Santiago. They also rent out bikes and arrange hiking tours. Great place for knowing people!

Disliked: You cannot not like this place

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cameron Lewis

With my spouse / partner

Sports, adventure or outdoor activities
Sightseeing & culture
Work / volunteering

02 December 2010 Cameron would recommend this property

Liked: Fantastic hostel. Have been travelling for 6 months and this would have to be the best hostel we have stayed in. Small hostel (20?) so you get to know everyone. Swimming pool is great on those hot days. Owner & Manager (Ivan & Ivan) really make the hostel and they both go out of their way to help out. Try to be there for the Friday BBQ too!!

Disliked: Nil

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

28 November 2010 Customer would recommend this property

Liked: The staff at the hostel was very helpful. We needed a hospital with an english speaking doctor. As it was not that easy to find they were available by phone and translated so that we got help.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Trinke Miedema

Alone

Work / volunteering

27 November 2010 Trinke would recommend this property

Liked: very helpfull staff

Disliked: Trinke left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Roisin Hennessy

With friends / other travellers

Backpacking / gap year

27 November 2010 Roisin would recommend this property

Liked: The pool !! It was a lovely hostel, good kitchen facilities, rooms were big enough & the beds were sturdy & comfortable. Even a little balcony from the room! Felt very safe & a very good location. About 15mins walk to bellavista. Would highly recommend this place. Oh, the staff were excellent as well & very helpful.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Selene Black

With friends / other travellers

Backpacking / gap year

25 November 2010 Selene would recommend this property

Liked: The staff is incredibly welcoming. The house itself is gorgeous with a beautiful backyard area and the beds are comfortable.

Disliked: Selene left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Shopping

24 November 2010 Customer would recommend this property

Liked: Very helpful staff, full of understanding for our problems and sudden change of plans.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hélder Aguiar

With my spouse / partner

Sightseeing & culture

20 November 2010 Hélder would recommend this property

Liked: Excellent hostel in all aspects. We loved our double bed room ensuite. Would come back again.

Disliked: Hélder left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

19 November 2010 Customer would recommend this property

Liked: good

Disliked: all good

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

16 November 2010 Customer would recommend this property

Liked: Nice to find a hostel with a swimming pool and free bikes! Staff is very helpful. Good location.

Disliked: Customer left no negative feedback.