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Reviews of Ventana Sur Hostal Santiago

Hostel

Claudio Arrau 0340, Providencia, Santiago, Chile

Atmosphere 92%

Cleanliness 91%

Facilities 91%

Location 86%

Safety 95%

Staff 95%

Value 91%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Cafe
  • Ceiling fan
  • Common Room
  • DVDs
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Hair Dryers
  • Hot Showers
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Swimming Pool
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 12:00

Policies

  • No Curfew

Group booking?

Group of 15 or more traveling to Santiago?

Contact us directly

Atmosphere 92%

Cleanliness 91%

Facilities 91%

Location 86%

Safety 95%

Staff 95%

Value 91%

Showing 31-27 of 27 reviews

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
31 Jan 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: A great, laid back hostel. Very friendly & helpful staff. Good breakfast and fast wifi included and a nice plunge pool to boot. Bit out of the centre but in what seems a very safe area close to the Metro (centre easily walkable) and pretty much all facilites

Disliked: Nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
13 Jan 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Nice character, friendly helpful staff, good tv with films, swimming pool, quiet location and proper bathrooms.

Disliked: Rickety metal beds!

Customer would recommend this property

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
60% Overall Rating

Anonymous
29 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Friendly Staff

Disliked: Quality of beds and bathrooms

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
22 Dec 2012

Travel Type:
Alone

Trip Type:
Beach / sunbathing, City break, Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: I had a blast at Ventana Sur. Ivan and the staff are fantastic people, very friendly And willing to help you. The mattresses are super comfy and the swimming pool is a definetly plus for Santiago's hot summer. The atmosfere is very fiendly but not in the "party hostel" kind of like, still is easy to do your own stuff if you feel like. I spent Xmas eve there and Ivan made a terrific asado for a lots of guests, we dances, drinked and had a lot of fun. Location is ok, in a quiet hood with stores and food around, 20 min walking away from downtown and just a few blocks from the metro. An awesomeHostel, totally recommended!

Disliked: A little bit hot in the rooms at night (no fan or ac)

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
16 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Great Hostel, it feels like home and Ivan, Jason and Fletcher were amazing.

Disliked: Nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
15 Dec 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Great location, good atmosphere, easy to meet other travellers. The staff were very friendly and helpful as was the owner. There was a free chicken bbq the first night I was there and the next day the owner took us out for lunch and paid for wine for us, so generous of him.

Disliked: Nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Partying / nightlife, Romantic getaway, Shopping, Sightseeing & culture

Liked: We have chosen Ventana due to the good reviews and they are all true.Bathroom is fine, bed and linens confortable. They lend towels for free and so on...The Hostel is at a very good location in Santiago. Near good restaurants, the subway and all kind of facilities.A good place to chill and meet a couple of travellers. Absolutely not a party hostel. Great for couples!

Disliked: We had a little electricity problem and coudn' t use the iron in our room. All the rest was perfect.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
08 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: clean, huge tv, beds were comfortable

Disliked: From my girlfriends and my opinion the atmosphere could be better. One of the staff was always sitting in front of his laptop with earphones in his ears...even at the table when there was breakfast.

Customer would recommend this property


The property's response is

The Gentleman you speak of; does not work during the day, he only works the night shift but is always willing to help anyone at anytime. We are sorry for the confusion, he is always around because he lives at the hostel since he works the all-nighter shifts. Thank you for your feedback, have a great day, and we hope to see you again one day.
Management

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Dec 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: great

Disliked: everything fine

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
05 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: Warm and friendly atmosphere. More like a home away from home. Ivan welcomes you to be part of the family.

Disliked: None.

Customer would recommend this property

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