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Reviews of Ventana Sur Hostel

Hostel | Claudio Arrau 0340, Santiago, Chile 7501288

91.8% Overall Rating

406 out of 418 customers would recommend this property

Recent review (28/06/2014)

"Everything - best breakfast in South America, very clean and very friendly and helpful staff. Really enjoyed my stay!"

Read all Ventana Sur Hostel reviews

Facilities

  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Laundry service
  • BBQ area
  • Café
  • Communal kitchen
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 1.00

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Santiago?

Contact us directly

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91.8%

Overall Rating

406 out of 418 HostelBookers customers said that they would recommend 'Ventana Sur Hostel'

Atmosphere
92.0%
Location
83.2%
Facilities
92.0%
Cleanliness
92.0%
Staff
94.4%
Value
93.6%
Safety
95.2%
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88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

25 December 2009 Customer would recommend this property

Liked: Very helpful staff

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

20 December 2009 Customer would recommend this property

Liked: A home away from home. Very relaxing and helpful staff make it a great hostel

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

David Coats

19 December 2009 David would recommend this property

Liked: Never given a hostel 100% before but this deserves it. Was only going to stay 2 nights but stayed 6. Perfect place to meet people and drink free wine on wednedays, but not too crazy a party hostel. Great place to relax in the day, comfy beds & free towels. The staff are the friendliest hostel owners and will do anything to help you. Perfect.

Disliked: David left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

19 December 2009 Customer would recommend this property

Liked: The staff which was very friendly , the place felt like to be at home away from home , the location and a great place to meet people.The bonus is the BBQ on Friday around the pool !!!Had a fantastic stay , great memories here, if I ever come back in Santiago will come back here for sure.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

19 December 2009 Customer would recommend this property

Liked: New hostel, friendly staff and not far from the metro

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lucy Frew

18 December 2009 Lucy would recommend this property

Liked: This hostel is fab, one of the best that i have stayed at in south america. Isaac and Ivan go out of there way to make you feel welcome, and you feel like you are staying at a friends house, not a hostel. Absolutly amazing.

Disliked: Lucy left no negative feedback.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

carlos andres jimenez ortegon

16 December 2009 carlos andres would recommend this property

Liked: i could have a lot of fun in ventana hotel meet people from diferent countries due to the size i could feel like at home

Disliked: carlos andres left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

14 December 2009 Customer would recommend this property

Liked: The staff were brilliant and helped us with all our questions. The hostal was lovely and had really good communal spaces and garden.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

13 December 2009 Customer would recommend this property

Liked: Nice hostel, good atmosphere

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

13 December 2009 Customer would recommend this property

Liked: Clean and quiet, easy to find

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

William Hofmann

12 December 2009 William would recommend this property

Liked: Pool was a nice rest spot when it was too hot to walk. Cabana was especially nice and comfortable. The friday BBQ was a good time. Staff and owners were especially helpful and I feel like I stayed with good friends. The location was good for transportation and good dining. This is now my favorite hostel and the only place for me in Santiago.

Disliked: William left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Diane Chan

12 December 2009 Diane would recommend this property

Liked: Great place to stay .. walking distance to downtown .. had a pool too for them hot days! BBQ on Fri was cool .. nice place to meet people :) x

Disliked: Diane left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Florian Fritzenschaft

11 December 2009 Florian would recommend this property

Liked: Best hostel in Santiago!!Great swimming pool, well renovated, great atmosphere! An relaxing island in a bustling city!

Disliked: Florian left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Anna Trim

03 December 2009 Anna would recommend this property

Liked: This is a LOVELY place to stay, the staff are incredibly friendly and helpful. The hostel is fairly small in size, which means that it's nice and quiet and you get to know everyone. It's a really comfortable place to hang out and chill, either inside or by the pool. The communal spaces are perfectly sized. They also have cereal for breakfast! If I didn't have to catch a flight, I'd have stayed longer.

Disliked: Anna left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Cornelius Schulz

02 December 2009 Cornelius would recommend this property

Liked: Das BBQ war super. Aber ganz besonders die neuen Matratzen und der Pool sind echt einmalig

Disliked: Cornelius left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

29 November 2009 Customer would recommend this property

Liked: We stayed for two days in this absolute new and nice hostel. We enjoyed the relaxed atmosphere and the great BBQ!!!

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

25 November 2009 Customer would recommend this property

Liked: The staff were very helpful, it's not far from the main squair, the pool is nice, very resonabley priced, breakfast included.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

eric mar

24 November 2009 eric would recommend this property

Liked: great stay. clean and relatively big pool was refreshing. mattresses are new, good selection at breakfast plus they let you use their bikes. also the staff are really helpful and friendly, the common areas are big and clean as are the bathrooms. highly recommended

Disliked: eric left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

23 November 2009 Customer would recommend this property

Liked: Great centralized location for those who want to explore Santiago, close to everything. A home away from home in a very nice and safe neighborhood where you can rest, relax and enjoy fresh air. The rooms are spotless, extremely comfortable and nicely decorated. The staff is friendly and attentive ...always courteous and willing to help. Best value for your money and more!

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

20 November 2009 Customer would recommend this property

Liked: friendly people, nice location. couples looking for a quite place, ask for the cabana room.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bjoernar Slettvaag

20 November 2009 Bjoernar would recommend this property

Liked: The cabaña must be the BEST DEAL IN SANTIAGO! New and clean, and located only footsteps from the pool in the garden.Friendly multilengual staff sets the athmosphere in this newly opened hostel that really represents an oasis in the very city center of Santiago..! How many Hostels (at this price..!) offers pool, garden, hammocks, bbq, free bikes +++?!

Disliked: Bjoernar left no negative feedback.