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Reviews of Ventana Sur Hostel

Hostel | Claudio Arrau 0340, Santiago, Chile 7501288

91.8% Overall Rating

406 out of 418 customers would recommend this property

Recent review (28/06/2014)

"Everything - best breakfast in South America, very clean and very friendly and helpful staff. Really enjoyed my stay!"

Read all Ventana Sur Hostel reviews

Facilities

  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Laundry service
  • BBQ area
  • Café
  • Communal kitchen
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 1.00

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Santiago?

Contact us directly

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91.8%

Overall Rating

406 out of 418 HostelBookers customers said that they would recommend 'Ventana Sur Hostel'

Atmosphere
92.0%
Location
83.2%
Facilities
92.0%
Cleanliness
92.0%
Staff
94.4%
Value
93.6%
Safety
95.2%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Amy Samad

14 February 2010 Amy would recommend this property

Liked: Staff is great!! Very friendly and helpful - thanks Angelina for all the useful info!!! Loved the pool....felt like home for the short while I was there.

Disliked: Amy left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Fábio Carvalho de Araújo

12 February 2010 Fábio would recommend this property

Liked: Destaco a simpatia e disponibilidade dos funcionários.

Disliked: Fábio left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Margaux Bovet

11 February 2010 Margaux would recommend this property

Liked: This is such a great place to stay in Santiago! It felt like home and the staff were extremely friendly!

Disliked: Margaux left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

flavio freitas

10 February 2010 flavio would recommend this property

Liked: Excellent hostel, with all certainty one of the bests I've ever stayed in. Staff was very friendly and helpful (we were travelling in bicycles and they were extra-helpful with us), the place has excellent common areas where we could meet some nice people even during our short stay of 2 days. About the location, it is a short walk to the center in a pleasant neighbourhood, but real close (about 4 blocks) to a metro station. The only sad thing is we didn't have much time to try the swimming pool =)

Disliked: flavio left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

10 February 2010 Customer would recommend this property

Liked: The double room next to the pool was fantastic....

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Paul-Merlin Mueller

08 February 2010 Paul-Merlin would recommend this property

Liked: The best place so far. We are traveling since 5 weeks! Friendly staf, big nice and clean rooms new matrazes an amazing breakfast a pool... and much more.Its like at home...only better!

Disliked: Paul-Merlin left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Thiago Santos

07 February 2010 Thiago would recommend this property

Liked: I liked the people that takes cara of the hostel..They are really nice to everyone.

Disliked: Thiago left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lucy Slater

04 February 2010 Lucy would recommend this property

Liked: This was a great place to stay and a fantasic place to start in Santiago! The staff were all SO nice and helpful and the breakfast in the morning was the best I have had. I would highly recomend their tours and BBQ, all in all one of the best hostels I´ve ever stayed in!

Disliked: Lucy left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

03 February 2010 Customer would recommend this property

Liked: in a quiet location, with a pool and clean rooms

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Jamie Gates

02 February 2010 Jamie would recommend this property

Liked: The staff were polite, welcoming, and above all else very helpful and friendly at all times! The hostel itself is unlike a number of others I have stayed at, it was more of a large house than a hostel! The pool is refreshing, the communal areas are well presented, the reception area and front gate were secure and there are lockers available for valuables. The breakfast was good, we checked out early and the staff even woke up to ensure we had breakfast before we travelled to Mendoza! We stayed in a 6 bed dorm room and despite a lack of fan or air con it was not uncomfortable and with the balcony door open it was fine. They manage noise levels well and yet a sociable atmosphere prevails. The Asado was memorable, the meat was excellent and the wine was good too! Great price as well! The showers/toilets are fine, they are shared, but the ratio of guest to facility is ok and there was never a queue! I would thoroughly recommend this hostel to anyone looking for a welcoming stay in Santiago. The location is the only negative, BUT, Santa Isabel metro station is a 5 minute walk and the metro is so efficient we didn´t mind being slightly away from the lively parts of Santiago. Don´t be put off by the location, utilise the metro, and enjoy this wonderful Hostel should you find yourself in Santiago!

Disliked: Jamie left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Daniel Mellowship

30 January 2010 Daniel would recommend this property

Liked: The hostel staff were extremely friendly and very welcoming. We had a lovely time ust chilling by the pool and it´s only 5 minutes walk away from the centre of town. A good place to meet new people and it was topped off by an awesome bbq.

Disliked: Daniel left no negative feedback.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

29 January 2010 Customer would recommend this property

Liked: for sure the best place to stay in santiago :)

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

robert henson

28 January 2010 robert would recommend this property

Liked: This hostel is great. The team go out of thier way to ensure the best possible stay for their guests. Good facilities, good value and a variety of areas to chill, relax, read a book, watch tv, have a drink, cook a bbq, go for a swim, mix and socialise. A hostel that actually gets cleaned aswell !! Would stay again and strongly recommend :) Bravo!

Disliked: robert left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

24 January 2010 Customer would recommend this property

Liked: Good atmosphere

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

14 January 2010 Customer would recommend this property

Liked: helpful staff, and this feels more lika a home then a hostel, really nice feeling to the hostel, and a pool ,thats a plus ,, recemoend this hostel.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Andrea Stevens

12 January 2010 Andrea would recommend this property

Liked: We had a great time! This was one of the better hostels we have ever stayed in.

Disliked: Andrea left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Catriona Spence

12 January 2010 Catriona would recommend this property

Liked: EXCELLENT place to stay. Has everything you could want, is super clean, plenty of showers and a total bargain price. Breakfast too is super quality, and not just crusty old vread and jam like most. Highly recommended.

Disliked: Catriona left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

10 January 2010 Customer would recommend this property

Liked: All the facilities you might need at a clean and cosy hostel with the most helpful and outgoing staff. The barbecues on the patio and a great pool are all you need for a chill-out day! Its the best hostel I ever stayed at.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

09 January 2010 Customer would recommend this property

Liked: Great atmosphere, really friendly and helpful staff and the pool is an amazing extra.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

05 January 2010 Customer would recommend this property

Liked: Nice new hostel- pool, spacious dorms, lockers, hot showers, kitchen & big communal area to meet people! The staff are also very helpful and lend you bikes for free! The only downside is the location- if you don´t catch the metro, it´s a bit far from the city centre! But other than that, Ventana Sur isa great hostel that feels more like you are living in a friendly share house than an average hostel! I would highly recommend!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

05 January 2010 Customer would recommend this property

Liked: all hostels should be like this, i wish i could take it with me

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

04 January 2010 Customer would recommend this property

Liked: the character of the hostel

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

03 January 2010 Customer would recommend this property

Liked: Really nice and helpful owners. They put on a brilliant Christmas party. The hostel itself has a really homely feel and met some wicked people there.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Renan Duarte

30 December 2009 Renan would recommend this property

Liked: Very nice people and helpfull staff. great place and nice swimming pool.

Disliked: Renan left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Leonardo Santos de Macedo

29 December 2009 Leonardo would recommend this property

Liked: The Hostel is simply the best of Santiago. Absolutely clean, lively, auto-service very good and all the team is very nice. Great friends !! Mui buena onda !!! I recommend to all.

Disliked: Leonardo left no negative feedback.