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Reviews of Yaganhouse

Hostel | O'Higgins 584, Puerto Natales, Chile .

98.2% Overall Rating

202 out of 221 customers would recommend this property

Recent review (02/06/2014)

"Lovely hostel in central Puerto Natales. It feels welcoming and comfortable. Big and comfortable common areas. Rooms are warm and cozy. Fantastic value for money. The owner is extremely helpful to arrange tours, bus…"

Read all Yaganhouse reviews

Facilities

  • Air Conditioning
  • Car Parking
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Bicycle hire
  • Laundry service
  • Reception (limited hours)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Outside area
  • Television room

What's Included

  • Airport Pickup
  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Puerto Natales?

Contact us directly

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98.2%

Overall Rating

202 out of 221 HostelBookers customers said that they would recommend 'Yaganhouse'

Atmosphere
98.4%
Location
98.4%
Facilities
96.8%
Cleanliness
98.4%
Staff
98.4%
Value
98.4%
Safety
98.4%
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

16 February 2010 Customer would recommend this property

Liked: Great little place, the owners are really nice and help out where evere possible. Breakfast is great and usually includes a little extra something likescroanbled eggs!

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

11 February 2010 Customer would recommend this property

Liked: Ambiente Chill-out.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

11 February 2010 Customer would recommend this property

Liked: Nice and cosy atmosphere...

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vladi Ustinov

10 February 2010 Vladi would recommend this property

Liked: Yaganhouse is almost too good to be true! Great location, clean and secure. Friendly and helpful staff. Modern, but really cosy design of the common area and of the rooms. Fully equipped kitchen, where the guests can cook whatever they like. Great value for the money.The only downside - if you take the double downstairs room - there is noise coming from the common area and if you planned to sleep past 7AM it could make you uncomfortable.

Disliked: Vladi left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Karen Lowe

06 February 2010 Karen would recommend this property

Liked: Such a lovely hostel. Really calming, relaxing environment. The sort of place you can easily hang out at for an entire day not really doing anything but not getting bored. Its warm, cosy and extremely welcoming.

Disliked: Karen left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

05 February 2010 Customer would recommend this property

Liked: great !!

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

02 February 2010 Customer would recommend this property

Liked: We really liked the cool retro decor of this place. The double room was lovely and felt very homely. Paulina and Cristobel were very helpful with everything from laundry to information on TDP trekking. They looked after our luggage while we were in the park and it was a lovely place to return to. Ridiculously soppy dog there too! Recommended.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Aisha Chalmers

30 January 2010 Aisha would recommend this property

Liked: The breakfast is great and the beds are very comfortable. They can hike gear for trekking in Torres del Paine and also have on-site laundry (which is well priced). You can use their kitchen any time you like and are located near a butcher and shop. You are not far from the main street where you can find anything you need.

Disliked: Aisha left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

28 January 2010 Customer would recommend this property

Liked: excellent, cosy, clean and friendly. A very good place to rest after hard trekking days...

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 20%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

27 January 2010

Liked: Nice place, good advices for the Torres del Paine trek.Good breakfast, but if you need it at a precise time, it is key to CLEARLY mention it to the staff the night before to avoid inconveniences.One of our camera "disapeared" from the luggage we left in the place during the Torres trek.... Be sure the staff place your stuff in the secure room before you leave the place for the trek, to avoid this kind of misadventure.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

26 January 2010 Customer would recommend this property

Liked: A nice hostel, with good commen area's

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Carmen Yasmin Vasilescu

25 January 2010 Carmen Yasmin would recommend this property

Liked: I liked the atmosphere. The music they play is very nice and the staff helpful. The breakfast included freshly made peach juice!

Disliked: Carmen Yasmin left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

22 January 2010 Customer would recommend this property

Liked: We were very confident with that clean hostel. Some minus points for the delay of the breakfast on the second morning.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

18 January 2010 Customer would recommend this property

Liked: Atmosphere is like been in your own home friendly and the people are great definately would recommend and the beds are so comfy

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

16 January 2010

Liked: Its location is good...though in a town the size of Puerto Natales this isn't hard. Free wifi and internet is also great. Allowed the use of the kitchen at all times and the hosts were friendly.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Mark Bradshaw

14 January 2010 Mark would recommend this property

Liked: Easy to find, very clean, good kitchen facilities, able to book excursions if you wish, rent camping gear, bathrooms clean, beds comfortable and easy to meet other travellers. Free wifi and internet is nice. Also close to downtown (although everywhere is close to downtown in P. Natales). Good travel advice. I would definitely stay here again, and for the money, a very good deal. Also liked the fact that it is not huge with too many people...very manageable. Breakfast was pretty standard, but ample.

Disliked: Mark left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

04 January 2010 Customer would recommend this property

Liked: This is a family run house with a young child so if you mind that you have other options but it does make the house kind of warmer and less commercialised for all of that. The house also has construction of the owner's apartment going on (Dec 2009) which was a little intrusive (circuit breaker trips and a little noise), but not overly so. The breakfast is the usual hostel mix but the owners frequently throw in an extra like scrambled eggs or yoghurts etc. Since you are likely to want a couple of days before and after some trekking at TDP, this hostel is perfect for that. Among other occupations, the owner works at the park and is able to provide first hand advice (and equipment) for trekking at TDP. There are more commercial hostels (like Erratic Rock for instance) that are better geared up, but this hostel is worth checking out too for a warmer homely atmosphere.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

02 January 2010 Customer would recommend this property

Liked: Breakfast was good and there was alot of information on offer there for Torres del paine.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Ben Lyle

31 December 2009 Ben would recommend this property

Liked: great advice regarding Torres Del Paine

Disliked: Ben left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Morris Puegner

29 December 2009 Morris would recommend this property

Liked: This hostel really has character! I met very nice people there and got a lot of (helpful and realistic) information about Torres del Paine.

Disliked: Morris left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

17 December 2009 Customer would recommend this property

Liked: Best place in town to stay

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Maryla Kurdiovsky

13 December 2009 Maryla would recommend this property

Liked: very friendly, home-like feel

Disliked: Maryla left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

11 December 2009 Customer would recommend this property

Liked: The owner was really helpful, and booked us onto a tour to the national park that evening for the next day. The breakfast was really good with fresh fruit juice (a bit of a novelty in Chilean hostels) and the rooms were clean and tidy. A brilliant little hostel.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

06 December 2009 Customer would recommend this property

Liked: Enjoyed it.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Claudia Maurer

28 November 2009 Claudia would recommend this property

Liked: it is a lovely hostal,the staff very friendly and helpful,the guests often didn´t clean their dishes,so the kitchen doesn´t look that nice.Lovely place to stay

Disliked: Claudia left no negative feedback.