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YaganHouse Guesthouse

ohiggins 584, Puerto Natales, Chile

Atmosphere 94%

Cleanliness 93%

Facilities 90%

Location 95%

Safety 91%

Staff 90%

Value 92%

What's Included

  • Airport Pickup
  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • BBQ
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Cable TV
  • Café
  • Free City Maps
  • Free Parking
  • Hair Dryers
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Mini-bar
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Tours/Travel Desk
  • Towels Included
  • Wheelchair Friendly

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 11:00

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • Non Smoking

Group booking?

Group of 15 or more traveling to Puerto Natales?

Contact us directly

Atmosphere 94%

Cleanliness 93%

Facilities 90%

Location 95%

Safety 91%

Staff 90%

Value 92%

Showing 41-29 of 29 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
11 Mar 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The staff was very friendly and helpful. There was a lot of nice hangout space as well.

Disliked: At the time i was there there were some issues with water leaking from the bathroom, but when i left they were working on fixing it.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
77% Overall Rating

Anonymous
25 Feb 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: The dog! Very nice breakfast. Plenty of bathrooms and they were always clean.Nice common area. Relaxed atmosphere.

Disliked: When we checked in we had been split into different rooms, but the girl on reception sorted it out. Oven didn't stay on.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
24 Feb 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Great friendly staff, super atmosphere, perfect location.

Disliked: Bathrooms could use a little restoration and extra maintenance, but still very usable.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
23 Feb 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Great staff and very helpful organising the T del P trek - would recommend.

Disliked: 1 minor point that breakfast needs to start on time at 7AM for those starting their trekking.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 20%
  • Value - 40%
69% Overall Rating

Anonymous
17 Feb 2013

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: It was decorated well, nice atmosphere in the common area.

Disliked: The staff was very disconnected and obviously not interested in helping with anything like answering questions.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
15 Jan 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very nice, small, comfortable, cosy and clean hostel! Has very nice staff which helps and provides everything you need for your trek!!! Good breakfast! Not the cheapest, but nothing is in Patagonia!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
17 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: I just love it

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
16 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Great staff, good atmosphere and the breakfast was really nice!The rooms were very spacious and cleaned every day. I would defo recommend this place to other travellers.

Disliked: everything was great!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
80% Overall Rating

Anonymous
12 Dec 2012

Travel Type:
As a family with children

Trip Type:
Backpacking / gap year, Sports, adventure or outdoor activities

Liked: Wood panels inside. Welcome drink. Clean. 2 blocks from the hostel, there is a travel agent called "Turismo Anita" at Baquedano/O'Higgins. If you need some info and need to book any transport, I suggest to go there. Anita was really friendly and helpful, with a "willing to do attitude". If you need to sell your sleeping bag or tent, she is interested. Her husband is a guide in Torres del Paine and is a huge source of infos too.

Disliked: Breakfast is a bit too long to arrive. It's because there is only one waitress and many guests arrive at the same time in the morning because they have a bus to catch to leave Puerto Natales or go to Torres del Paine. Event if it is nice to be served by a waitress, it would be more effective to have a self-service breakfast.

Customer would recommend this property


The property's response is

We have had very bad experience with street agencies, passengers have left forgotten in the hostel, no insurance, no guides, no responsibility, nor meet the basic regulations for the safety of tourists ... why not we take no responsibility if you buy a ticket or service or tours outside the hostel.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Three nights in a double bedroom with a shared bathroom. Great, clean room, never had to queue for the four bathrooms, the hostel was spotlessly clean, and the staff were really friendly and helpful. Welcome drink. Reliable wi-fi. Cannot recommend enough.

Disliked: Nothing

Customer would recommend this property

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