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Reviews of Hostal El Refugio Pucon Hostel

Palguin 540, Pucon, Chile

Atmosphere 92%

Cleanliness 87%

Facilities 89%

Location 96%

Safety 97%

Staff 94%

Value 91%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Airport Transfers
  • BBQ
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Outdoor Terrace
  • Parking
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine

Important Information

Please note that after you receive your booking confirmation you will need to contact the hostel directly in order to inform your arrival time.

Check-in / Check-out

Earliest check-in: 08:00

Latest Check-out: 10:30

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Pucon?

Contact us directly

Atmosphere 92%

Cleanliness 87%

Facilities 89%

Location 96%

Safety 97%

Staff 94%

Value 91%

Showing 41-10 of 10 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
20 Feb 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Best hostel I've stayed at in 2 months of travel in Argentina and Chile. Lots of character, extremely friendly staff, great value excursions and information on free activites. Fantastic atmosphere so great for meeting other travelers. Really comfortable beds and bedding which is just what you need after the volcano. Cute little garden with hammocks. Dorm tent in the garden also really comfortable. If you're in Pucon, stay at El Refugio!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
14 Feb 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Excellent hostel. Very cozy atmosphere, staff very helpful and friendly. Lots of activities offered.

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 40%
  • Staff - 100%
  • Value - 60%
74% Overall Rating

Anonymous
13 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Very good location, just next to the bus stations. Big beds. Very friendly staff.

Disliked: No lookers for backbacks available for us in our dorm. Kitchen is not very good equiped and also not very clean.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
04 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: close to the bus station and center! Really nice staff that will help you with every thing.

Disliked: Dog hair every where! Kitchen way too small !

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
03 Feb 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Events / festivals, Partying / nightlife, Relaxation / spa, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Best Hostel I've been in South America,.....great Stuff,.....help you with all the possible activities,.....great atmosphere,....nice rooms with good beds.....I only can recommend this place to everybody!!!

Disliked: nothing to complain

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
26 Jan 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Good location, friendly Staff. Best place in pucon. Not super clean.

Disliked: The keysystem

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
23 Jan 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sports, adventure or outdoor activities

Liked: Very homely feeling, good contact with the staff and other travellers

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
22 Jan 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Peter and Nea were incredibly helpful during our stay. The hostel is so relaxed and down to earth. Booking tours through the hostel was so easy that even though we arrived at 8am in the morning, we were able to go zip lining and hydrospeeding when Peter called in our reservations that morning. Great location near the main restaurants and bars and right across the street from the bus station!

Disliked: There is no breakfast served, but it's easy enough to go out and get something on your own.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
11 Dec 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Incredible, amazing staff, super helpful with lots of excellent ideas. Well equipped kitchen, socialable common area, friendly dog. Great location, close to tour operators, supermarkets, bakeries and bars. A wonderful hostel

Disliked: Noise can travel through the house a bit, but it's not a party hostel so not a major problem. You need to get the key if coming in back late, so be organised.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
10 Dec 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: staff were fantastic - all very helpful and the culture of the hostel is al about helping each other have a great time. they do an excellent job of organising activities for you and once per week, they cook up a fantastic chilean bbq which was amazing! all in all, one of the best hostels weǘe stayed in.

Disliked: the shared bathroom has pretty poor ventilation & inconsistent hot water supply, but its not a deal breaker.

Customer would recommend this property

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