Reviews of Hostal el Refugio
Palguín 540, Pucon, Chile .
137 out of 148 HostelBookers customers said that they would recommend 'Hostal el Refugio'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
Refine your results Showing 124 of 132 reviews Previous 1 | 2 | 3 | 4 | 5
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 60% | Value - | 100% |
Customer review
15 April 2009 Customer would recommend this property
Liked: This is a great hostal. It has a very relaxed and friendly atmosphere. The staff are really helpful and all are made to very welcome. It is definitely one of the friendliest hostals I´ve been to in Chile - a home away from home. Highly recommended!
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Thurid Forbriger
06 March 2009 Thurid would recommend this property
Liked: its a really friendly and cosy place with great people staying and working there! Central location, right in front of the bus terminal, nice garden and good kitchen (its a bit small, but well, ...)
Disliked: Thurid left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
john tucker
01 March 2009 john would recommend this property
Liked: The staff running this hostel are so very friendly and helpful particular mention to Annette and Kirsten (spelling?) who are marvellous. It is very close to the bus stations, cosy and warm. I would definately recommend it
Disliked: john left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
28 February 2009 Customer would recommend this property
Liked: The staff is extremely helpfull, enthousiastic and nice, and it is just a nice place to be.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 60% |
Customer review
26 February 2009 Customer would recommend this property
Liked: Rustic feel, friendly staff.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Timothy Murphy
18 February 2009 Timothy would recommend this property
Liked: peter is fantastic, anything you need to know about pucon is answered! tours can be booked thru hostel at great rates, good rooms, great atmosphere, brilliant people and excellent staff, highly recommended
Disliked: Timothy left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Lauren Bridges
10 February 2009 Lauren would recommend this property
Liked: Chilled atmosphere, makes you feel like you´re at home. Cute outdoor section with hammocks perfect to have a cold beer or read a book. Great owners.
Disliked: Lauren left no negative feedback.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Linda O´Brien
02 February 2009 Linda would recommend this property
Liked: Location and friendliness
Disliked: Linda left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Tara Chow
19 January 2009 Tara would recommend this property
Liked: great owners and staff, excellent location across from bus terminal, lovely rooms, gorgeous dog
Disliked: Tara left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
15 January 2009 Customer would recommend this property
Liked: Close to the bus station and had helpful staff - helped me book a tour and made a doctors appointment for me and the cleaner even walked me to my appointment so I wouldn't get lost! Very impressive.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
11 January 2009 Customer would recommend this property
Liked: Close to town, laundry is easy, quiet at night
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
11 January 2009 Customer would recommend this property
Liked: Relaxed atmosphere, fantastic people and staff, comfortable bed (4 bed dorm, bottom bunk closest to door) and good location
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 80% | Facilities - | 80% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
simon tomlinson
10 January 2009 simon would recommend this property
Liked: Really helpful and friendly staff and the location is good, right next to the Jac bus terminal. Was a bit annoying to be kept awake all night before our 5.30am start to climb the volcano by a staff bbq but our other night was fine.
Disliked: simon left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
David Sutherland
07 December 2008 David would recommend this property
Liked: Social
Disliked: David left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
05 November 2008 Customer would recommend this property
Liked: Negra the dog, every hostel should have one!
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Stuart Fitzsimon
24 October 2008 Stuart would recommend this property
Liked: cosy with the fire, nice hostel dog called negra, tv in the double rooms
Disliked: Stuart left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Carlos Renato Fabri
20 September 2008 Carlos Renato would recommend this property
Liked: The kitchen is good, the shower too. There is outside space to get a barbecue.The staff is nice, speaks spanish, english and deustch.Excellent place to meet people and go to have fun in vulcan, termas, park hauerqueue, vulcan caves...The hostel is in front of Pullmann Bus terminal, what is very good, and you can leave your baggage until get out with the bus.
Disliked: Carlos Renato left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Elizabeth Hurley
20 August 2008 Elizabeth would recommend this property
Liked: The cosyness
Disliked: Elizabeth left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Louise Noble
28 June 2008 Louise would recommend this property
Liked: It's a lovely, clean hostel with fabulous staff... highly recommended!
Disliked: Louise left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Sioned Edwards
19 June 2008 Sioned would recommend this property
Liked: It was a nice, quiet, small hostel with really cosy beds. Not a place to party, but awesome to relax in front of the fire.
Disliked: Sioned left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
18 April 2008 Customer would recommend this property
Liked: i love this hostal!! i only booked one night and ended up staying longer cause it felt just like beeing home. its a beautiful wodden house with two fireplaces that heat up the whole place when its rainy and cold outside. if you wanna have a lazy day inside, emma and lotta make it so much fun! we cooked a great dinner with all the peolpe at the hostal and later we watched dvds. at hostal el refugio you dont have to worry about anything. the staff helped me to chose and book all the activities and climbing the volcano was such a unbelievable experience with sierra nevada(awesome guides and great eqipment).i definatly recommend this hostal and would always come back!!!
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
12 April 2008 Customer would recommend this property
Liked: This is really a nice place, the best in my whole journey since 4 months!! Especialy perfect to meet other travelers, we cooked together with the staff (Emma and Lota are the best!!) and some other friends travelers I met there, went to the termas together etc. Allthough I had quiet some rain, the 2 fireplaces in the living and great dvds made it really comfortable these days. It made me stay a week in stead of just 2 days and made me feel very at home.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
andrew hewitt
14 March 2008 andrew would recommend this property
Liked: keep the dog
Disliked: andrew left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Britta Gottwald
02 March 2008 Britta would recommend this property
Liked: really nice people
Disliked: Britta left no negative feedback.
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
