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Reviews of Hostal El Refugio Pucon Hostel

Palguin 540, Pucon, Chile

Atmosphere 92%

Cleanliness 87%

Facilities 89%

Location 96%

Safety 97%

Staff 94%

Value 91%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Adaptors
  • Airport Transfers
  • BBQ
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Outdoor Terrace
  • Parking
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine

Important Information

Please note that after you receive your booking confirmation you will need to contact the hostel directly in order to inform your arrival time.

Check-in / Check-out

Earliest check-in: 08:00

Latest Check-out: 10:30

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Pucon?

Contact us directly

Atmosphere 92%

Cleanliness 87%

Facilities 89%

Location 96%

Safety 97%

Staff 94%

Value 91%

Showing 31-12 of 12 reviews

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
08 Jul 2012

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: I love this hostel overall! The staff is exceptional. It is a wonderful place to meet other travelers. It was so easy to make friends there and everyone was really really nice.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
07 Jul 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Great Staff and a good small hostel. Hot water in showers and decent kitchen.

Disliked: No heating so can get very cold at night in the rooms (winter). Overall though a good hostel and I would stay there again.

Customer would recommend this property


The property's response is

Thanks for you comment, Richard.
There is heating in the main living room/area, with two fire places and also one in the kitchen. There are also plenty of blankets on the beds and we have extra ones if required!

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 Jun 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Very cosy place with log fires throughout the hostal. Extremeley helpful staff and owner. Cleaner came daily so very clean. Great location in the centre of Pucon & next door to the bus station. Definately recomend this place!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 Apr 2012

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Fantastic atmosphere. Perfect way to meet other travelers and get great advice about what to do in Pucon. I didn't want to leave!

Disliked: Only 2 bathrooms

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
18 Apr 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Has a very cool vibe and the beds are really nice

Disliked: could get messy at times

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
13 Apr 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Great place, really good information about all activities as wel as about all kind of amazing tracks you can do on your own. Very cosy and nice to sit around the fire in the evenings, having a wine and meeting other travelers. Muchas gracias Tom, Peter and Anne!!!

Disliked: nothing

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
04 Mar 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, Events / festivals, Partying / nightlife, Relaxation / spa, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Great staff. Nia made us feel welcome straight away and they were always on hand to help. Great place to meet others, be it outside in the garden area, the outside or inside kitchen/dining area and the small common area. Lots of room in the dorms(8person). And Negra the dog is always pleasent to have around.

Disliked: When it's full it might be a job trying to cook or get in the bathroom, but pros far out way cons

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
27 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Good place to meet other travellers. Very helpful and knowledgable staff.

Disliked: Small kitchen. Can get crowded at times.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
23 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
Relaxation / spa, Romantic getaway, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Great hostel, the staff is friendly and make a good atmosphere for us. Thanks, Peter, Mia and Ana. And besides, it is well located, in the center of Pucon, making life easy for the traveler that comes by bus.

Disliked: No ensuites.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
94% Overall Rating

Anonymous
22 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing

Liked: Lovely friendly hostel with good facilities and really helpful staff

Disliked: No breakfast offered

Customer would recommend this property

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