Reviews of The Tree House Hostel

General Urrutia 660, Pucon, Chile 4290000

See all Pucon hostels
89.9%

39 out of 43 HostelBookers customers said that they would recommend 'The Tree House Hostel'

Atmosphere
89.6%
Location
94.4%
Facilities
84.0%
Cleanliness
92.8%
Staff
92.0%
Value
83.2%
Safety
93.6%

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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jo Pycroft

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

11 February 2012 Jo would recommend this property

Liked: I loved the Tree House for its wonderfully helpful staff, friendly atmosphere and comfortable dorms.

Disliked: Just that it´s a little noisy if you like to go to sleep early, but that´s the same with every hostel everywhere!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

24 January 2012 Customer would recommend this property

Liked: atmosphere, friendleness, helpfull hints, possibility to store your stuff when you go hiking in the park, well equiped kitchen and comfortable living, hammocks in the safe garden

Disliked: Only one bathroom with one toilette for many guests

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

10 January 2012 Customer would recommend this property

Liked: Nice hostel!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

17 December 2011 Customer would recommend this property

Liked: Excellent atmosphere, good location- the staff couldn't do enough to help! Lovely place, really recommend it!

Disliked: Nothing!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

paul howes

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

14 December 2011 paul would recommend this property

Liked: Amazingly friendly staff who could not do enough to help you feel welcome and in safe hands. Well done 10 out of 10

Disliked: nada

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

02 April 2011 Customer would recommend this property

Liked: Very relaxed, nice lounge area. Helpful staff. Decent shower with hot water. Fairly close to the main street. Small but comfortable dorms. Tours offered are good quality.

Disliked: I had a laptop but others should note there are no computers. No breakfast provided. A little on the pricey side. Tours offered are quite expensive.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

05 March 2011 Customer would recommend this property

Liked: Comfortable beds and pillows, nice common areas to hang out, really convenient for the long distance bus

Disliked: Dorm 4 backs right onto a nightclub, so can be noisy at night

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

26 February 2011 Customer would recommend this property

Liked: Great location, went white water rafting with their recommendation and it was safe and a good company, was flexible in sorting additional stay, wonderful common room and kitchen facilities. Initial issue with booking room resolved with alternative room and a bottle of wine (I would recommend you email them though once you have booked to confirm its been received) Pucon itself is great, loads to do and the hostel is in the middle of it.

Disliked: Only inconsiderate teenagers in the room next door, but you cant blame the hostel for that and they did shut up when asked...the hostel owner also spoke to them, so full marks for dealing with it.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andrew Collins

Alone

Backpacking / gap year

22 February 2011 Andrew would recommend this property

Liked: Small, comfortable dorms, very clean and lovely wooden building-

Disliked: Nothing.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

16 February 2011 Customer would recommend this property

Liked: quietness

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

05 January 2011 Customer would recommend this property

Liked: Great and very helpful service. The hostel is even prettier than on the photos.

Disliked: Only 1 combined shower and toilet for one double and a 4 bed dorm, so 6 persons but somehow it was ok.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

22 December 2010 Customer would recommend this property

Liked: i had a great time with great activities and asados!

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 40%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities

19 October 2010 Customer would recommend this property

Liked: The staff were very helpful and the style of the hostel was nice.

Disliked: The bunk beds in every room when we expected a double. The lack of a general computer for Internet use was an issue.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities

24 August 2010 Customer would recommend this property

Liked: Wonderful!!!!!

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

12 February 2010 Customer would recommend this property

Liked: Einfach und gutes Hostel

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

21 January 2010

Liked: It is an ok hostel, but there is some severe competition out there...

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Eamonn McMahon

17 January 2010 Eamonn would recommend this property

Liked: The best free wine you will find at any hostel

Disliked: Eamonn left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

13 January 2010 Customer would recommend this property

Liked: the bed is great - had really good sleep! and the common area is full of activities

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mollie Toth

04 January 2010 Mollie would recommend this property

Liked: The Tree House was more than we could have imagined! Cristian was an amazing host and we felt very much at home during our stay. He organized a Christmas Eve barbeque that allowed us to meet all of the other great people staying at the Tree House and thoroughly enjoy our holiday away from home. The rooms are clean, the beds are comfortable and the resident dogs are charming. Cristian helped us extensively as we planned our trip up Volcan Villarica and also in our travels outside of Pucon. Everyone we encountered at The Tree House was absolutely charming and I would return to Pucon solely just to visit with our new Tree House friends.

Disliked: Mollie left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

30 December 2009 Customer would recommend this property

Liked: Loved the fire on the rainy days.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

27 December 2009 Customer would recommend this property

Liked: Sara the owner is wonderful. She helped us arrange our trek to the top of the volcano, going to the hotsprings, renting bikes etc. I would say this is the most organized hostel i have stayed at. They make it really simple to arrange excursions etc. There is no breakfast included but there is a nice kitchen to cook in. Beds are comfortable and the location is very close to the downtown area. Sara is wonderful!!!!!!!!!!!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

05 December 2009 Customer would recommend this property

Liked: It is in a nice quiet location, but close to the centre of town

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

19 October 2009 Customer would recommend this property

Liked: Christian is very helpful with organizing activities for you. The dogs were amazing...the whole experience was awesome! I will definitely return.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

14 October 2009 Customer would recommend this property

Liked: The atmosphere of this hostel was great, really promotes a friendly social environment. The beds are SO comfortable! Only draw back: there is no heating, and it gets pretty cold. However, they supply you with enough blankets to be warm at night, so not a problem, only when you have to get out of those comfy comfy beds. They also kept the fire stocked in the living area day round, so you can always warm up there.Another plus is the use of the kitchen!

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

02 September 2009 Customer would recommend this property

Liked: Amazing beds, amazing showers, amazing log fire in main cabin (request a room here!) and lovely staff.

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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