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Reviews of St. Clair Hotel - Hostel

Hostel | 577 Richards Street, Vancouver, British Columbia, Canada V6B 2Z5

73.8% Overall Rating

200 out of 235 customers would recommend this property

Recent review (03/03/2014)

Anthony Lot thinks…

"the staff were super friendly and helpful. location was also great. thats kind of it though."

Read all St. Clair Hotel - Hostel reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Internet / Wi-Fi
  • 24 hour hot showers
  • Washing machines
  • Laundry service
  • Reception (limited hours)
  • Common area / room
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

"OUR RECEPTION HOURS ARE FROM 9 AM - 7 PM SUN. TO THURS. AND 9 AM - 8 PM FRI. AND SAT. IF YOU NEED TO CHECK IN AFTER THESE TIMES, PLEASE INFORM US WHEN MAKING YOUR BOOKING. PLEASE NOTE, ALL PRICES DO NOT INCLUDE TAX. TAX RATES ARE 15% FOR PRIVATE ROOMS AND 5% FOR DORM BEDS."

Group booking?

Group of 15 or more traveling to Vancouver?

Contact us directly

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73.8%

Overall Rating

200 out of 235 HostelBookers customers said that they would recommend 'St. Clair Hotel - Hostel'

Atmosphere
69.6%
Location
92.0%
Facilities
58.4%
Cleanliness
71.2%
Staff
73.6%
Value
79.2%
Safety
72.8%
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40.0%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 40%
Location - 20% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

04 July 2012 Customer would recommend this property

Liked: .

Disliked: Internet didn't work

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

27 June 2012 Customer would recommend this property

Liked: St Clair has an awesome central location, is a really fun place. I came late at night, and even thou the main desk was closed, there was still staff to help me out. I booked the hostel for the wrong dates, and they were able to accomodate me that night and gave me recommendations for the next night. The staff is there is really helpful and professional :)

Disliked: The bathroom doesn't have a sink, but there was a sink in the room itself.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Richard Kenny

Alone

Backpacking / gap year

21 June 2012 Richard would recommend this property

Liked: Everything.

Disliked: No kitchen

71.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

20 June 2012 Customer would recommend this property

Liked: For the price, it is in a good location, friendly fellow guests and is a pretty safe and secure place.

Disliked: However, the building has clearly seen better days, parts are dirty, the staff were not particularly helpful and there is not much of an atmosphere for getting to know people.

40.0%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

Alone

Sightseeing & culture

19 June 2012

Liked: The location is downtown and conveniently close to the sytrain and waterfront, but I felt insecure at night walking there.

Disliked: - I tried to avoid the washrooms at all cost. There is no sink in the washrooms and the hand sanitizers are "broken". Rationed toilet paper. The staff did a bad job at maintenance. Put it this way: I preferred using the public washrooms at the bus station over the "hotel". - Loud at night (due to other visitors) - bring earplugs. - Everything was so old and gross - There are 3 mice in the building and the staff are aware and don't do anything about them. Another guest demanded a refund for the mice in her room. - Although the staff are extremely nice and approachable, sometimes they aren't the most helpful.

34.3%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year

16 June 2012

Liked: Nothing much

Disliked: The location is pretty centralised and near to the local metro station. However, the area is kind of sketchy. Internet connection in this place is extremely bad. There is no connection at all in your rooms so you will see people crowding in the small lounge to use their laptops and phones. The lounge is very small with only 2 sofas so you will see people along the corridors to use the internet as the internet around the lounge area is the strongest. Even at the lounge, the internet connection is intermittent. There are very few toilets for the number of people that stay there. No cooking facilities. they only have a microwave and electric kettle. Toilets dont have sinks so you have to return to your room to wash your hands. The room was very small and old. I had bug bites all over my legs and arms the day after i checked out of the hostel. I wonder if its from their beds though. The glass windows in my room to the emergency exit behind the building do not have locks. When inquired, the reception told me to use a wooden stick to block the window. I find this ridiculous as the area is kinda sketchy and once i look out of my room window, its the back alley of the building and theres a ladder that leads to the ground of the back alley from my window. Didnt really felt that it was safe. The staff werent friendly either. They charged to my credit card twice but refunded the 2nd charge. Definitely wont return here again.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sports, adventure or outdoor activities

13 June 2012 Customer would recommend this property

Liked: Nice location, friendly staff, good atmosphere.

Disliked: We had a room at the frontside of the building, next to the street and the staircase, so it was a bit noisy.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

09 June 2012 Customer would recommend this property

Liked: Charakter of the property

Disliked: A bit loud, but being in the middle of downtown, it'ok. Toilets out of order, but is a general canadian problem.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

02 June 2012 Customer would recommend this property

Liked: It's a really good value! It's simple but nice. Bathrooms are clean. Towels are provided free of charge. There's dishes and refrigerators available for use. The staff are nice and helpful to provide suggestions. Thanks for the good stay.

Disliked: It's a good place if you want to do your own thing. It's not the best place if you want to meet other travellers.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

KYUNGBAE KIM

Alone

Backpacking / gap year

27 May 2012 KYUNGBAE would recommend this property

Liked: Very helpful staff- very understanding and resourceful. Nice lounge to hangout

Disliked: No kitchen.-\

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Franziska Steiner

Alone

Backpacking / gap year

23 May 2012 Franziska would recommend this property

Liked: It is a very safe hostel and close to downtown. The prize is unbeatable and its a quiet hostel with free wifi.

Disliked: I wish there were sinks in the bathroom.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

23 May 2012 Customer would recommend this property

Liked: good location, very clean, great price very quiet

Disliked: While towels are provided free of charge, they are only available from the reception desk which is staffed from 9am to 9pm - so don't arrive late without a towel.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Lian Lok

With my spouse / partner

Family Holiday

02 May 2012 Lian would recommend this property

Liked: In Downtown area and close to where iwanted,and value for money.

Disliked: Do not have own toilet / bathroom.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

City break
Partying / nightlife
Sightseeing & culture

29 April 2012 Customer would recommend this property

Liked: Thanks for a great weekend.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

29 April 2012 Customer would recommend this property

Liked: Location is great - right in the centre of where you want to be. You can get your own room for the price of a dorm which is pretty neat. Nice and clean.

Disliked: The building is old and noisy, so remember earplugs! It is situated right next to a pretty shady neighbourhood, and the front door is open all day, so it doesn't always feel too safe to let your stuff stay behind when you leave the hotel.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

25 March 2012 Customer would recommend this property

Liked: Very clean, well presented rooms, nice view out the front rooms. Will stay here again.

Disliked: The front rooms are a bit noisy at night from the traffic on richards street, but small price to pay for such a clean and safe hostel.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Matthew Edwards

With my spouse / partner

Backpacking / gap year
City break
Sightseeing & culture
Visiting friends or family

22 March 2012 Matthew would recommend this property

Liked: Location is perfect for downtown Vancouver - much safer than Hastings St. The price you pay to stay is brilliant value compared to other places in downtown.

Disliked: Not a proper hostel so the cooking facilities and common areas are minimal although there is a microwave, fridge and some cutlery/crockery available on each floor.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Work / volunteering

20 March 2012 Customer would recommend this property

Liked: The rooms were large and the staff were pleasant. The location is brilliant.

Disliked: Not the best hostel if you want to socialise or self cater as there is not really much in the way of self catering facilities. No one seems to use the common room. Best for older travellers or people on a holiday break.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Yudhi Srinivasan

Alone

Partying / nightlife
Sightseeing & culture
Work / volunteering

02 March 2012 Yudhi would recommend this property

Liked: Great location right near town. Clean rooms. Quiet.

Disliked: Not much to offer for common room or social side

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Amanda da Cunha

With friends / other travellers

City break

20 February 2012 Amanda would recommend this property

Liked: awesome

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Saddichha Sahoo

Alone

Business / conference

01 February 2012 Saddichha would recommend this property

Liked: The location---its right in Downtown area, close to the bus and train stations!!

Disliked: No kitchen at all--just a toaster and a microwave, making it difficult for the budget traveller!

51.4%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

31 January 2012

Liked: Great location and relatively cheap.

Disliked: There's a difference between old school charm, and just old. This heritage building could be made into a really attractive destination hostel for backpackers, but it seems everything is just to "make do" with what's there. 'Kitchenette' area is in the hallway with no washing up facilities except in the rooms themselves (this includes sinks for the bathroom). Computers for use are coin-operated and mildly unreliable. But a great location, and anyone would say you get what you pay for, and this is a budget-priced hostel.

80.0%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Family Holiday

31 January 2012 Customer would recommend this property

Liked: Location and price

Disliked: The staff should be more friendly

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

28 January 2012 Customer would recommend this property

Liked: Nice people, Clean, Freezer

Disliked: I'd like a real Kitchen, they have Fridge and Freeezer, Microwave and Kettle, but no stoves.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Marius Held

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Work / volunteering

28 November 2011 Marius would recommend this property

Liked: very clean; very friendly staff; Near to Bars, Clubs and a seveneleven

Disliked: nothing