Reviews of HI - Toronto

76 Church Street, Toronto, Ontario, Canada M5C 2G1

See all Toronto hostels
80.6%

283 out of 324 HostelBookers customers said that they would recommend 'HI - Toronto'

Atmosphere
72.8%
Location
90.4%
Facilities
80.0%
Cleanliness
77.6%
Staff
79.2%
Value
75.2%
Safety
88.8%

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88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

24 August 2011 Customer would recommend this property

Liked: Staff were friendly and the hostel has a social coordinator type person who organises evenings out/trips etc.

Disliked: Nothing stands out

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

24 August 2011 Customer would recommend this property

Liked: great hostel to stay in. i was impressed how clean it was, esp the bathrooms. stayed in a 10-bd female dorm that was comfy, bright, and in a good sized room (for that amt of beds). staff was super friendly and helpful. even though check-in was at 3:30pm, i showed up early, and was allowed to use a locker (bring your own lock though). lounge area has a pool table, computers with internet (for a fee), and is conducive for socializing, as long as ppl aren't always on their laptops! wifi worked well in the dorm room too. other pluses: good location=walking distance to a lot of places/sights/subway. and they have hair dryers available in the bathroom (free).

Disliked: only thing that wasn't so great was my bed was right next to the AC unit; it was pretty loud when on.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

24 August 2011 Customer would recommend this property

Liked: HI website

Disliked: Its character

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jaime Dugagan

Alone

Sightseeing & culture

11 August 2011 Jaime would recommend this property

Liked: Very good atmosphere, SO FRIENDLY and met a lot of great people. Everything was easy to use and amenities were clean.

Disliked: That I didn't stay for longer.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

With friends / other travellers

Business / conference

11 August 2011

Liked: Located in the city center, and close to the Gare of Public Transportation. 24hrs 7days check in and out.

Disliked: The bubkers are very low, and it's hard for a person to sit up. The breakfast is not a buffee which usually is in Europe. The dining place is too narrow. No lock is offered for the locker.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

07 August 2011 Customer would recommend this property

Liked: nice staff, good location, good aircondition

Disliked: u have to be a member for pretty much all tours, so no chance for one time visitors to participate

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture
Work / volunteering

29 July 2011 Customer would recommend this property

Liked: The location is excellent. And the Discovery package is really a good deal - it gives you a city tour, a ticket to the CN tower and the Niagara Falls daytrip (with a stop on Niagara on the lake and wine tasting) for 70 dollars.

Disliked: Our room was very small. Too small for 6 people. It was almost impossible to open a suitcase. And one bathroom for 6 people - well it goes, but seriously, there should be more shared bathrooms on each floor.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture

28 July 2011 Customer would recommend this property

Liked: cafe on site that serves breakfast and dinner- food is great! rooms very secure and clean. Elevators to the upper floors- handy with heavy bags. Suggestions board in the lobby of free activities or tours to do for each day. Pool table. Location is handy to visit st lawrence market and close to cinema and shops, subway close to get downtown too

Disliked: wanted to stay longer but was booked out, so book in advance!

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Business / conference

27 July 2011 Customer would recommend this property

Liked: It was an extremely convenient location for me.

Disliked: The Cafe staff were very helpful and friendly, BUT service was very SLOW!!

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

27 July 2011 Customer would recommend this property

Liked: Very nice looking place, only guests were allowed past reception making it more secure. Very friendly staff.

Disliked: No hostel organised events or outings to participate in other than a Pub Crawl. WiFi dropped out frequently.

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 20%
Location - 80% Cleanliness - 80% Value - 40%

Amy Walker

Alone

Events / festivals

19 July 2011

Liked: I liked that it was air conditioned.

Disliked: I liked how I was upgraded from a 10 person room to a 4 person room, but what I wasn't told is that I was put into a room with 4 other men. I originally selected a room with 10 women, then the room I was given, had 3 men walk in and disturb my sleep at 3:49 in the morning! I was not expecting to have MEN walk into a room that 1 single woman was already sleeping in. It made me very nervous, and made my stay that less pleasurable.

The property's response is...

71.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Claire Doolan

Alone

Backpacking / gap year
Sightseeing & culture

18 July 2011 Claire would recommend this property

Liked: Showers!

Disliked: Everyone was on laptops and no one spoke to each other.

The property's response is...

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

11 July 2011 Customer would recommend this property

Liked: Good tours and nice helpful staff..

Disliked: Guests didn't seem to socialize much and the lockers provided were only big enough to fit a day pack in

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

DUC HONG

Alone

Backpacking / gap year

08 July 2011 DUC would recommend this property

Liked: Great hostel

Disliked: Nothing

The property's response is...

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

03 July 2011 Customer would recommend this property

Liked: It´s in a good location ... Staff were friendly etc.

Disliked: ok overall ... no complaints.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

25 June 2011 Customer would recommend this property

Liked: Great open deck, good for meeting fellow travelers. Staff organized events are fun. Staff really friendly.

Disliked: Nothing

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Geoffrey Brown

Alone

Business / conference
Partying / nightlife
Shopping
Work / volunteering

21 June 2011 Geoffrey would recommend this property

Liked: No curfew was great. The place was very clean and friendly.

Disliked: I stayed during a bit of a heat wave and sleeping on the third floor was rather uncomfortable as there was no fan in the room.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
Sightseeing & culture
Visiting friends or family
Work / volunteering

08 June 2011 Customer would recommend this property

Liked: Everyone was cool. Everyone.

Disliked: Nothing.

The property's response is...

71.4%
Atmosphere - 40% Staff - 40% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

29 May 2011 Customer would recommend this property

Liked: very good location

Disliked: staff didnt make it clear about asigned beds in dorms, so one day I just got back to my room to find out, my stuff from ym bed is missing, according to their bed list, I was suppossed to check-out, but I wasnt! So I went down to the reception and tried to complain and ask, where is my stuff and the girl was not nice at all, first thing she rudely told me, that I was suppossed to check-out and she had to remove my stuff..then we explained, that we had no idea about the bed system and we have stayed in other HI-Hostels and this was never a case.. other thing, if u want to print there, even just 2pgs, u have to buy one hour internet access on the computer for 3 dollars..most expensive priniting ever..not convenient at all!

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

29 May 2011 Customer would recommend this property

Liked: The German guy (I think) was super helpful and friendly. The staff were really approachable and keen to help out.

Disliked: Internet kept dropping out.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

27 May 2011 Customer would recommend this property

Liked: room is clean and location is very good. Excellent!

Disliked: nothing

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Kayla Anne Connolly-Chapman

Alone

Backpacking / gap year

26 May 2011 Kayla Anne would recommend this property

Liked: TThe location was great, friendly staff and clean rooms! Highly reccommend this place.

Disliked: nothing

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Abhishek Yadav

With friends / other travellers

Business / conference

19 May 2011 Abhishek would recommend this property

Liked: It was a beautiful experience to stay at HI toronto, it is good place to stay there in concern with safety and healthy environment.

Disliked: i think, there is nothing that make me to dislike.

The property's response is...

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

peter klaver

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

14 May 2011

Liked: fgdfg

Disliked: adding taxes when you arrive at the hostel. they should mention this atleast on the confirmation if they ask extra, this way your stay becomes 13% more expensive

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture
Visiting friends or family

14 May 2011 Customer would recommend this property

Liked: it was absolutly clean, the room was in great condition

Disliked: -


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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