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Reviews of HI - Banff Alpine Centre

Hostel | 801 Hidden Ridge Way, Banff, Alberta, Canada T1L 1B3

81.9% Overall Rating

185 out of 206 customers would recommend this property

Recent review (10/05/2013)

PETER FLANNERY thinks…

"Very well organised with good on site facilities ,beds very comfortable the shelf and reading light an excellent idea which all hostels should adopt. Staff friendly helpful would like to commend…"

Read all HI - Banff Alpine Centre reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • ATM / cash machine
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Outside area
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

PRICES are set for Hostelling International Members. Non-members will be charged an additional 10% at check-in. Not a member? No worries - you can become a member when you arrive.

Group booking?

Group of 15 or more traveling to Banff?

Contact us directly

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81.9%

Overall Rating

185 out of 206 HostelBookers customers said that they would recommend 'HI - Banff Alpine Centre'

Atmosphere
83.2%
Location
68.8%
Facilities
83.2%
Cleanliness
81.6%
Staff
89.6%
Value
79.2%
Safety
88.0%
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Courtney Pope

With friends / other travellers

City break
Partying / nightlife
Visiting friends or family

19 September 2013 Courtney would recommend this property

Liked: Everything! The staff was great! And the rooms were nice!

Disliked: Nothing!

77.1%
Atmosphere - 40% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

05 August 2013 Customer would recommend this property

Liked: Comfortable double room. Good on site cafe.

Disliked: We stayed over the Victoria weekend and were greeted by a gang of foul-mouthed, drunken yobs. Our night's sleep was ruined by the same (?) Yobs sitting below our window smoking, dealing in drugs and describing in excessive and foul detail just what they'd like to do to some of the female guests. I wish I'd had a hosepipe or bucket of water!

The property's response is...

34.3%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

10 July 2013

Liked: Able to prepare meals, reasonable kitchen, although in need of update.

Disliked: Hot stuffy dorms, difficult to sleep. Air-conditioning only in the hallway, we had to jam the door open to cool down the dorm, it was unbearable during the day. Insufficient showers, only two male and two female ones for the entire floor! Power outage, unable to cook or do anything (shower, read etc) for four hours at night, safety issue. Carpet smelt filthy, bad odour in dorm, plugs did not fit in sinks.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Corey Parsons

With my spouse / partner

Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

10 July 2013 Corey would recommend this property

Liked: Friendly and engaging staff. We enjoyed hearing the Australian accents!

Disliked: Our private room had four bunk beds for two guests

51.4%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 80%
Location - 40% Cleanliness - 40% Value - 60%

Michael Stanmore

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

27 May 2013

Liked: Wifi and not on a highway

Disliked: Was more like a massive living quarters for the OS workers rather than a travel hostel. So the rooms stunk, showers needed cleaning, kitchen was always dirty and busy and $25 to dry your cloths!!!! Seriously overpriced for cleaning your cloths. No wonder everyone stunk. Stayed at much better hostels in the Rockies

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

PETER FLANNERY

Alone

Visiting friends or family

10 May 2013 PETER would recommend this property

Liked: Very well organised with good on site facilities ,beds very comfortable the shelf and reading light an excellent idea which all hostels should adopt. Staff friendly helpful would like to commend cleaning lady for allowing me to switch to a lower bunk for the second night meaning more work for her . Its in a lovely location.

Disliked: I had a car but if not the location which is a distance from downtown would have been a problem

The property's response is...

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Martin Hornacek

Alone

Backpacking / gap year

10 May 2013 Martin would recommend this property

Liked: - friendly staff - free bus ticket

Disliked: - no negative feedback

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities

20 February 2013 Customer would recommend this property

Liked: Great facilities and atmosphere. Nice pub.

Disliked: Doors are very noisy and can be bothersome overnight.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Chantal Houde

With my spouse / partner

Sports, adventure or outdoor activities

30 December 2012 Chantal would recommend this property

Liked: Atmosphere!

Disliked: Nothing.

The property's response is...

77.1%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities

19 December 2012 Customer would recommend this property

Liked: staff very nice and always want to help you out storm shelter is a good meeting place if booked threw hostel bookers the pancakes

Disliked: games room is in the storm shelter and that doent open till 7 distence out of town WIFI internet is VERY POOR can NOT conect after 4pm kitchen is small for the amount of people using it pancake breakfast is only pancakes and that is all no juice or coffie

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

24 October 2012

Liked: Location is perfect, so grateful for a free bus pass during our stay and loved the character of the hostel.

Disliked: The only negative would be the noise after midnight, running up and down corridors, slamming doors and raised voices until early hours.

The property's response is...

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

14 October 2012 Customer would recommend this property

Liked: Nice staff.

Disliked: Internet was slow.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Business / conference
City break
Family Holiday
Sports, adventure or outdoor activities

12 October 2012 Customer would recommend this property

Liked: the staff were very helpful and friendly! It was also a bonus to receive a complimentary bus pass for travelling around Banff which was appreciated!

Disliked: The doors within the building, although great they they are so secure, they unfortunately are also very noisy when being opened and closed frequently, which results in alot of banging sounds. Other guuests were quiet enough but with people coming and going thru the night, it contributed to sleep disruption for us.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

01 September 2012 Customer would recommend this property

Liked: This hostel has a great location just outside the city centre on Tunnel Mountain. A hike up the mountain is just a short drive or walk away and offers outstanding views. The staff were very friendly and the hostel was clean. Overall an excellent place to stay.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Sunny Sharma

Alone

Work / volunteering

30 August 2012 Sunny would recommend this property

Liked: Apart from slight outskirts location, this hostel is the best hostel in Banff. I stayed at other hostels for couple of days before moving into Hi Banff Alpine center and the difference was obvious. It's more clean , more organized and more safe. I mean one can not ask for more than this in terms of value for money. You get free breakfast if you book with hostel bookers, however I would also recommend to try out Pete's plate..it's awesome...

Disliked: Sunny left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Silvan Sievers

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

20 August 2012 Silvan would recommend this property

Liked: free pancake breakfast, available information for outdoor activities, free bus ticket

Disliked: missing air condition or air circulatinon system for the rooms (hot in summer and generally hard to get fresh air into the room), wifi not as good everywhere as promised by the description

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities

13 August 2012 Customer would recommend this property

Liked: Great place with really nice and helpful staff, we even got an room upgrade for free. The rooms are really spacious and feel more like a small hotel then a hostel and free pancakes where really nice as well.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 40%

Philipp Herzog

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

30 July 2012

Liked: Pancakes for Breakfast. Spacious Rooms

Disliked: The corridor always smelt after Urine. There is no really common room, it's the same with the eating room, and it closes at 11 o clock. Far away from the City, but you get a free Buspass

68.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture
Sports, adventure or outdoor activities

28 July 2012 Customer would recommend this property

Liked: friendly staff, nice bathroom, many coat hooks, pancake breakfast included when booking over hostelbookers (NOT the coffee); the cabins are also very nice

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Elizabeth LeBaron

With my spouse / partner

City break
Romantic getaway
Shopping
Sightseeing & culture
Visiting friends or family

26 July 2012 Elizabeth would recommend this property

Liked: Big, clean, friendly staff!

Disliked: Free breakfast only offered if stay was booked through Hostelbookers...which was great for us, but I think that some kind of free breakfast should always be offered at hostels, even if it's just an orange and some dry toast!

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

18 July 2012 Customer would recommend this property

Liked: It was agood place to meet people and they have cheap drinks in the bar

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

14 July 2012 Customer would recommend this property

Liked: friendly and clean, you receive a free bus pass, if you book via hostelbookers you get pancakes for breakfast for free (or 25%off the breakfast menu) - we were pleasently surprised.

Disliked: nothing

48.6%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year

07 July 2012

Liked: rooms are nice, good to have your own toilet in a room. location is ok

Disliked: Overpriced facility and staff isn't friendly at all. When asked for help - they were just rude and I had a feeling they wanted to get rid of me - no helpful at all. In a cafe they should change a girl working here - she is rude and behave like (I'm sorry to use this word ) a bitch - before hunting for tips you must improve your service!!! rooms are ok but found somebody else heirs in my bed - too lazy to clean!!!

The property's response is...

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 80%

Tim Forster

Alone

Backpacking / gap year

07 July 2012 Tim would recommend this property

Liked: Very friendly and helpful staff, the kitchen is a huge commercial sized one so you don't have to lean over others to make your food, nice comfortable rooms and generally plenty of good facilities. Free pancake breakfast on the deck was lovely, too. Oh, and the free bus pass is pretty handy. It's neither a positive nor a negative but a lot of the crowd at the hostel are working or looking for work in Banff so a lot of the people staying can be pretty quiet except on their days/nights off.

Disliked: "City Centre" is a bit of a misnomer because it's not in central Banff - it's about 2km away. It's still in a nice location, and the free bus pass certainly helps too. "Free breakfast" is also a bit odd in that you get free pancakes (which - don't get me wrong - are delicious) but you have to pay for absolutely anything else, juice and coffee included.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Sightseeing & culture
Work / volunteering

10 June 2012 Customer would recommend this property

Liked: Friendly people

Disliked: Cleanliness


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