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Apartment Bulgaria

Apartment

str. Vasil levski 14 v, Vasil levski14 v, Veliko Tarnovo, Bulgaria

Atmosphere 76%

Cleanliness 86%

Facilities 76%

Location 80%

Safety 88%

Staff 72%

Value 96%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • 24 Hour Reception
  • 24 Hour Security
  • Bar
  • Bicycle Hire
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Cots available
  • DVDs
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Fridge Freezer"
  • Hot Showers
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Mini-bar
  • Parking
  • Restaurant
  • Safe Deposit Box
  • Telephone Fax Facilities
  • Towels Included

Purchasable Extras

  • Airport Pickup 238.80USD
  • Breakfast 5.97USD

Check-in / Check-out

Earliest check-in: 10:00

Latest Check-out: 10:30

Policies

  • Age Restriction
  • Child Friendly
  • Credit Cards Accepted
  • Lockout
  • Non Smoking
  • Pet Friendly"
  • Taxes Included

Group booking?

Group of 15 or more traveling to Veliko Tarnovo?

Contact us directly

Atmosphere 76%

Cleanliness 86%

Facilities 76%

Location 80%

Safety 88%

Staff 72%

Value 96%

Showing 1-2 of 2 reviews

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 40%
  • Location - 60%
  • Safety - 80%
  • Staff - 40%
  • Value - 60%
63% Overall Rating

Anonymous
21 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The room is very clean, the washrooms are spotless, and the bed is comfortable. That said, the check in procedure was a pain, the AC didn't work, and the staff were hard to get a hold of.Overall: Apartment Hotel is clean and that's about all I can say. Hostel Mostel on the other hand is fantastic!

Disliked: Lydia picked me up though I was expecting Svetoslav, who I made my booking with. Lydia was rushed to get back to work (I guess she isn't a hostel employee?) so she tried to introduce me to the place very quickly. When I asked for the wifi password, she said she didn't know and that she had to leave. When I pressed her to find out she phoned (possibly Svetoslav) and wrote it for me. The writing was so messy that I couldn't read it and had to ask again which seemed to upset her.The AC also didn't work and having left Egypt one week earlier, I can say that the double room was literally as hot as the Sahara desert. At night, the room was hotter than the outdoors.In spite of myself, I was initially too lazy to book another hostel and emailed Svetoslav to extend my booking. When I didn't hear back (or get any information about check out procedures) I simply left my keys in the bedroom door and took a taxi to Hostel Mostel, which is incidentally a delightful place with friendly staff and a great atmosphere.

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
08 Apr 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Great location , clean , comfortable bed , fair price

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 60%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
11 Aug 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The room was very clean, comfortable.

Disliked: It was difficult to find the apartment.In front of the door, you have to call the owner by phone.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
02 Aug 2012

Travel Type:
As a family with children

Trip Type:
Family Holiday

Liked: breathtaking view, helpfull staff, great location, very nice interior, air-con

Disliked: no fridge, wrong adress

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
83% Overall Rating

Anonymous
15 Jul 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: very good looking

Disliked: the aircondition doesn't work

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 20%
  • Value - 100%
57% Overall Rating

Anonymous
10 Sep 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Nice room, nice bathroom good value for money. Easy 15 minute walk to the touristy stuff

Disliked: The whole point of booking ahead is so you can turn up and have a room without any hassle. This was all hassle. We got an email saying "just give me a call and I'll be there in 10 minutes". We called and texted and no response. Called landline number given, but the woman spoke no english and even when we asked a Bulgarian to call for us she had no clue about our booking. Waited an hour outside first, then went to find internet and found a contact address to go to. Waited there and eventually a random Bulgarian guest phoned the manager for us. He answered this time and said someone would come and take us to the apartment. This took another hour, and several phone calls, as it seemed they didn't want to come, during which time we were offered a room for twice as much which we refused. The whole thing was very unprofessional and even talking to the manager I got no explanation or apology. Four hours later we got into the apartment, but then first offered the wrong room and they didn't know about the deposit on hostel bookers so had to argue about the money. Even had the nerve to say we were causing problems. It seemed like they just found us a nuisance. Shame because the rooms are like a nice hotel and very cheap, but I would not risk staying here until they get their customer service sorted out. Apparently the manager had gone to Slovenia but no-one ever explained or gave us any reason for the problems. Never been so annoyed in our 4 months of travel. You expect a few little problems, but this was just rude.

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 100%
71% Overall Rating

Anonymous
27 Aug 2011

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture

Liked: Cheap, good location

Disliked: Faulty furniture, hot water for only a short time

Customer would recommend this property

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