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Reviews of Friendstel Hostel

Hostel | Rua Dr Penaforte Mendes, 228, Bela Vista, Sao Paulo, Brazil 01308-010

82.4% Overall Rating

14 out of 19 customers would recommend this property

Recent review (15/06/2014)

Kate Nelson thinks…

"The staff were extremely kind and eager to leave guests with the best possible experience given the circumstances. Despite being over booked they did everything to ensure everyone had a place to…"

Read all Friendstel Hostel reviews

Facilities

  • Bar
  • Credit cards accepted
  • Currency Exchange
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Washing machines
  • Late check-out
  • Laundry service
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 10.20
  • Breakfast USD 2.04
  • Towel USD 2.04

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to Sao Paulo?

Contact us directly

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82.4%

Overall Rating

14 out of 19 HostelBookers customers said that they would recommend 'Friendstel Hostel'

Atmosphere
80.0%
Location
90.5%
Facilities
71.6%
Cleanliness
76.8%
Staff
86.3%
Value
85.3%
Safety
86.3%
Refine your results Showing 9 of 19 reviews
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71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Kate Nelson

With my spouse / partner

Backpacking / gap year
Events / festivals
Sports, adventure or outdoor activities

15 June 2014

Liked: The staff were extremely kind and eager to leave guests with the best possible experience given the circumstances. Despite being over booked they did everything to ensure everyone had a place to stay. They did everything from buying and building additional beds, staff giving up their own beds for guests, letting guests stay in the lobby for free and arranging beds in other hostels and covering any additional costs.

Disliked: The hostel was over booked. We were told this was the fault of hostel bookers however as the hostel did not seem particularly organised I feel that they would have contributed to this. Almost everyone I had spoken to had made their booking over 6 months prior. The staff spoke limited English however for the World Cup they bought in a friend of the owner, Louise who was fluent in many languages to help. After returning from a night out with some of the other guests we discovered in the process of converting the single beds into bunks to fit more guests, they gave away my partners bed by accident and we were forced to share mine. Upon hearing of this Louise arranged a refund of the cost of the bed for the night without us having to ask. Toilets doubled as the showers making them essentially wetrooms. With so many guests they were almost never dry.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Leonard Ang

With friends / other travellers

Backpacking / gap year

08 January 2014 Leonard would recommend this property

Liked: Friendliness of staff

Disliked: Lack of air conditioning options

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Visiting friends or family

22 December 2013 Customer would recommend this property

Liked: The terrasse for the breakfast.

Disliked: Ni real déco, the kitch en wasnt very clean.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ABDULLAH ALIMLI

Alone

Backpacking / gap year
Family Holiday

09 December 2013 ABDULLAH would recommend this property

Liked: The stuff are so helpful land friendly, the hostel close to the bars, restaurants and shopping center.

Disliked: ABDULLAH left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference
Shopping
Sightseeing & culture
Work / volunteering

29 October 2013 Customer would recommend this property

Liked: The location is very nice. And it is clean and the staff is helpfulness.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Thiago Branco

Alone

Business / conference

17 September 2013 Thiago would recommend this property

Liked: The staff was extremely friendly and sociable. Since my arrival they engaged in conversations and even organized, along with guests, an amazing typical "churrasco gaúcho" on the terrace (great spot!). The location was GREAT, a 10-15 minute walk from the Avenida Paulista and right next to a shopping mall and Rua Augusta with all of its bars.

Disliked: Pillows could be a bit more comfortable and one of the showers is basically in this tiny little bathroom so after someone is done the ground is very wet making the bathroom unusable for a bit.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

14 September 2013 Customer would recommend this property

Liked: Very helpful staff

Disliked: none

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Events / festivals

02 April 2013 Customer would recommend this property

Liked: mostly the location

Disliked: very few bathrooms

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Janne Ahava

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
City break
Events / festivals
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

23 February 2013 Janne would recommend this property

Liked: Really good value for the money. Clean if couple of issues below are not considered. Close enough to Av Paulista, Centro and metro stations. Speedy WiFi.

Disliked: We stayed two nights twice at this place. On the first stay the renovation of one new room spilled dust all over the eating area making it unusable. On the second stay it was pouring rain in SP and the same area was filled with water. Unless the water issue is fixed soon, the place will become unusable. Small kitchen and even smaller eating area. Not one of our credit cards (Visa, Mastercard, Diners) did work at this hostel even in other places all were ok and all were advertised also at this place. A must fix!