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Reviews of A&O Wien Hauptbahnhof

Hostel | Sonnwendgasse 11, Vienna, Austria 1100

84.2% Overall Rating

97 out of 120 customers would recommend this property

Recent review (02/07/2015)

"The place is really big with supposedly 1,050 beds, which means it doesn't have the cozy feel of a friendly hostel. The rooms are spacious with large lockers. It is super close to the train station. The hostel needs to…"

Read all A&O Wien Hauptbahnhof reviews

Facilities

  • Bar
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Games room
  • Secure lockers
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Washing machines
  • Late check-out
  • Bar(s)
  • Common area / room
  • Elevator / lift(s)
  • Internet access in public areas
  • Pets allowed
  • Television room

Purchasable Extras

  • Breakfast USD 6.66
  • Linen USD 3.33
  • Towel USD 1.11

What's Included

  • Luggage Room

Important Information

Bed linen for Dorms: 3,- € | (from 01.07.2014: 3,50 €) Breakfast: 6,- € | (from 01.07.2014: 7,- €) Credit card fee( for final costs under 200,- €) : 2,95 € Late Check Out: 7,50 €

Group booking?

Group of 15 or more traveling to Vienna?

Contact us directly

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84.2%

Overall Rating

97 out of 120 HostelBookers customers said that they would recommend 'A&O Wien Hauptbahnhof'

Atmosphere
77.6%
Location
84.8%
Facilities
87.2%
Cleanliness
88.0%
Staff
79.2%
Value
86.4%
Safety
86.4%
Refine your results Showing 74 of 117 reviews 1 | 2 | 3   Next
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85.7%
Atmosphere - 80% Staff - 20% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

02 July 2015 Customer would recommend this property

Liked: The place is really big with supposedly 1,050 beds, which means it doesn't have the cozy feel of a friendly hostel. The rooms are spacious with large lockers. It is super close to the train station. The hostel needs to update the directions online of how to get to it because that part was a little confusing. Wifi is free, there's a coffee machine and just about everything you can think of. Be prepared to pay for sheets, towels, an additional fee for not being a member and 2.95 euro if you plan to pay by card.

Disliked: There is a constant wait in the lobby for help from the staff. The staff members are unfriendly and not very helpful.

85.7%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jordana Lewis

Alone

Backpacking / gap year

10 June 2015 Jordana would recommend this property

Liked: Great location near the main train line

Disliked: Jordana left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Relaxation/spa

07 June 2015 Customer would recommend this property

Liked: LOcation is very close to Wien Hbf,

Disliked: Was placed in a all female room by mistake and had to be moved to another room because of the check in personnel's problem.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference
City break

22 May 2015 Customer would recommend this property

Liked: Near the railway station

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 20% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Mate Anticevic

With friends / other travellers

City break

04 May 2015 Mate would recommend this property

Liked: Cleanest hostel I've ever been in.

Disliked: Paying for linen is not very nice.

71.4%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 100%

Customer review

Alone

City break
Sightseeing & culture

09 April 2015 Customer would recommend this property

Liked: near the central station and close to supermarket, good price

Disliked: When I arrived at my room I found piles of dust on the floor. The next day when the room service changed our bed linens they did not clean the dust until my roommate went down to reception and complained about it. The day I checked out, there were just one person at the reception who had to take care of everybody standing in line waiting to check out. When I asked to leave my baggage in the luggage room, the receptionist forgot to give me a number which serves as receipt to get into the luggage room. The service in this hostel during my stay period was quite clumsy I must say. Nevertheless, the personals are friendly.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Bagtygul Annayeva

Alone

City break

27 February 2015 Bagtygul would recommend this property

Liked: Very nice location and rooms

Disliked: Bagtygul left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

16 February 2015 Customer would recommend this property

Liked: Clean bathroom Close to main station Private rooms have a lot of space Friendly staff

Disliked: Double bed are actually two single beds

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

City break
Romantic getaway

15 February 2015 Customer would recommend this property

Liked: Close to the Hauptbahnhof. No surprises.

Disliked: -

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Adler Castro

Alone

Backpacking / gap year

30 December 2014 Adler would recommend this property

Liked: Clean, staff friendly and good atmosphere

Disliked: Adler left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laszlo Kiss

With my spouse / partner

Romantic getaway
Shopping
Sightseeing & culture

29 December 2014 Laszlo would recommend this property

Liked: 24h bar, billiard table, lcd tv with with cable, free wifi, friendly staff, large private room

Disliked: Laszlo left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Luka Poga?nik

Alone

Backpacking / gap year
Partying / nightlife
Shopping

28 December 2014 Luka would recommend this property

Liked: Near the main station and u-bahn

Disliked: Luka left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Nik Ahmad Rusydan Nik Hafizi

As a family with children

Family Holiday
Sightseeing & culture

21 December 2014 Nik Ahmad Rusydan would recommend this property

Liked: The room was very clean and spacious.

Disliked: Nik Ahmad Rusydan left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Liza Dymek

With friends / other travellers

Events / festivals
Sightseeing & culture

16 September 2014 Liza would recommend this property

Liked: The staff was very helpful and friendly, they even speak Polish (->Monika)! Hostel is situated very close to Belvedere and two stops from the Ring. Great for people travelling by PolskiBus - it's near the stop. The free luggage storage and the bar are also pros. Hostel is clean and very new, 4 people rooms look like hotel, not hostel rooms. There is private bathroom with big shower and even hairdryer.

Disliked: The hostel is huge and everyone can enter it without being checked. The kitchen closes at 10pm, it's dirty and poorly equipped (there aren't even mugs or a kettle). Using computers with internet is very expensive.

65.7%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Jakob Burkhardt

Alone

Backpacking / gap year
Sightseeing & culture

04 September 2014

Liked: Basic rate per night is good value for money.

Disliked: Lack of charm and character, staff was lacking in responsiveness and friendliness, extra charges on nearly everything.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mary Noble

With my spouse / partner

Relaxation/spa
Sightseeing & culture

01 September 2014 Mary would recommend this property

Liked: Spotlessly clean, really helpful front desk staff. Great roof top bar with friendly bar staff and quality bikes to rent at cheap prices.

Disliked: Mary left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

City break

31 August 2014 Customer would recommend this property

Liked: Hostel looks clean and new. Friendly staff. Near central station

Disliked: Way to the hostel was diffrent from the discription in hostelbookers. No locker for items in my room. A lot of extra fees . Also ask first for 2,95 Euro payment fee!

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

12 August 2014 Customer would recommend this property

Liked: It is very nice! I like it so much!

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Carlos Alberto Nonato

With my spouse / partner

Sightseeing & culture

06 August 2014 Carlos Alberto would recommend this property

Liked: Muito barato, bem limpo o hostel, com cozinha, banheiros privados nos quartos com armários para guardar as mochilas e mesmo não estando no Centro é bem rápido de se chegar ao Centro com uma caminhada de no máximo 30 minutos, tem também um mercado ao lado do hostel, estação de metro bem próxima.

Disliked: O atendimento de alguns funcionários da recepção não foi o melhor, mas não são todos, alguns foram bem simpáticos e pacientes para nos dar todas as informações que queríamos. O wifi não é tão rápido, mas conseguir utilizar de forma bem tranqüila, na parte da recepção é mais rápido.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

YIIKOH SUKAH

With friends / other travellers

Sightseeing & culture

05 August 2014 YIIKOH would recommend this property

Liked: It was neat

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Carolina Garibaldi

Alone

Sightseeing & culture

30 July 2014 Carolina would recommend this property

Liked: La limpieza, espacios amplios de la habitacion y espacios compartidos, personal amable, cerca al metro lo que te permite movilizarte muy rapido al centro y en general a cualquier lugar, pueden guardar tus cosas gratis despues del check out. Lo recomiendo!

Disliked: Cobran aparte las sabanas (deberia estar incluido) y por pagar con tarjeta, deberia haber señalizacion del metro al Hostel esta un poco escondida la calle.

80.0%
Atmosphere - 100% Staff - 40% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

28 July 2014 Customer would recommend this property

Liked: Clean, comfortable and we enjoyed breakfast.

Disliked: The receptionists weren't very helpful and a bit ignorant.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

22 July 2014 Customer would recommend this property

Liked: close to subway station

Disliked: no wifi in rooms, sheets are not free

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ana-Maria Radu

With my spouse / partner

Sightseeing & culture

20 July 2014 Ana-Maria would recommend this property

Liked: The things I liked most about it are the cleanness, the atmosphere and the location.

Disliked: I did not like the noise of the teenagers... But... it was OK. I would happily come again!! :)

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break

15 July 2014 Customer would recommend this property

Liked: Is relatively cheap and... uhmm... its ok to sleep. Nearby, there is a street with restaurants and a shopping center. Its ok to sleep, probably not more.

Disliked: The bed sheets are not included in the room price, but that is advertised on the website. As some other people has already said, it is really big, so it does not feel like a hostel (which is not necessarily bad, unless you are young and are looking to party). If you are unlucky, you may share a bed with a stranger..


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