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Reviews of Civic Guest House Backpackers Hostel

Hostel | 262 Walker Street, Townsville, Australia 4810

91.5% Overall Rating

167 out of 171 customers would recommend this property

Recent review (04/04/2014)

"The management were very friendly. The communal area was very clean a d spacious. Overall it was lovely and I would defiantly recommend it to other travellers that want to escape dingy hostels"

Read all Civic Guest House Backpackers Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Common area / room
  • Communal kitchen
  • Outside area

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to Townsville?

Contact us directly

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91.5%

Overall Rating

167 out of 171 HostelBookers customers said that they would recommend 'Civic Guest House Backpackers Hostel'

Atmosphere
90.4%
Location
81.6%
Facilities
89.6%
Cleanliness
96.0%
Staff
99.2%
Value
92.0%
Safety
92.0%
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77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

09 April 2014 Customer would recommend this property

Liked: was very clean and the rooms were a good size

Disliked: quite far away from the ferry terminal (therefore the bus terminal too) and there is only 2 shuttles to there a day one at 10 and the other at 11. These do not wait for people to get off the greyhound bus to take them back to the hostel they just drop you off and go.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

04 April 2014 Customer would recommend this property

Liked: The management were very friendly. The communal area was very clean a d spacious. Overall it was lovely and I would defiantly recommend it to other travellers that want to escape dingy hostels

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

16 March 2014 Customer would recommend this property

Liked: Cleanest hostel ever! Staff is so friendly! Very fast en free wifi. Free shuttle service. We think one of The best hostels we stayed. Thank You!

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

16 March 2014 Customer would recommend this property

Liked: Very friendly staff. There are quite a lot of rules (which is a good thing!) which means this hostel is not a party place, and cleanliness is something which Civic values greatly.

Disliked: I have no criticism of this hostel. However, I would advise travellers against going out alone at night as there are some locals who might follow you and try to take your money (my experience).

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Claire Fooks

Alone

Backpacking / gap year

14 March 2014 Claire would recommend this property

Liked: Very nice clean bright rooms. Good facilites in the kitchen. Very friendly staff.

Disliked: The fan in the room was noisy, but that is all

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chen-An Lin

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

06 March 2014 Chen-An would recommend this property

Liked: Friendly staff, nice atmosphere =)

Disliked: Chen-An left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Takahiro Tomura

Alone

City break

17 February 2014 Takahiro would recommend this property

Liked: We like travellers can gether there and change very important imformation to play with. If you are looking for clues or keys to travell and enjoy Australia, this hostel will useful for you!

Disliked: Price is not affordable for me!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

andrew vaughan

Alone

Backpacking / gap year

14 February 2014 andrew would recommend this property

Liked: Loverly people run there hostel . well run helpful one of the best hostels I have stayed in

Disliked: Nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

29 January 2014 Customer would recommend this property

Liked: It was very clean and the staff were very helpful. It was also quiet and the bed was comfortable so got a good night's sleep

Disliked: there were no curtains or blinds on the windows to shut out the light for sleeping

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dominick Painter

With my spouse / partner

Backpacking / gap year

26 January 2014 Dominick would recommend this property

Liked: Great hostel. The owner cares so much for each person who stays. She made us feel very welcome and made everything a lot easier for us during our stay. I wish that we could have stayed longer we liked it that much!

Disliked: Dominick left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

20 January 2014 Customer would recommend this property

Liked: Very friendly and helpfull personal. Good facilities, clean. Nice clean kitchen abd spacious dining area wirh tables both inside and outside.

Disliked: Bathrooms on the top floor were not the cleanest better to use ones downstairs.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Orla Ipsen

Alone

Backpacking / gap year
Sightseeing & culture

20 January 2014 Orla would recommend this property

Liked: God location

Disliked: Nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

13 January 2014 Customer would recommend this property

Liked: Nice place to stay there a few days.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

06 January 2014 Customer would recommend this property

Liked: By far the best hostel I stayed at in Australia! Super clean. The staff is so friendly and helpful. Nice guests.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Annalena Kühne

Alone

Backpacking / gap year
Relaxation/spa
Sightseeing & culture

07 December 2013 Annalena would recommend this property

Liked: It´s very clean! Kitchenfacilities are ok, nice vibe at the hostel. everything you need is just around the corner. Staff was realy friendly!

Disliked: Annalena left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

28 November 2013 Customer would recommend this property

Liked: Amazing kitchen utensils and very clean with free tea and coffee!!!

Disliked: No pool

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Kate Osborne

Alone

Backpacking / gap year

25 November 2013 Kate would recommend this property

Liked: Great owner/manager who is really friendly and helpful. The place is really clean, good beds and just has a really good feel to it.

Disliked: Nothing

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Isabell Neumann

With friends / other travellers

Backpacking / gap year

24 November 2013 Isabell would recommend this property

Liked: nice atmosphere

Disliked: Isabell left no negative feedback.

57.1%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 80%
Location - 40% Cleanliness - 80% Value - 40%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing

14 November 2013 Customer would recommend this property

Liked: it was clean

Disliked: its far from the center of at least not very close and there is really nothing to do there at night! Everyone was on his phone, not a very good ambiance...

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lorna Taylor

Alone

Backpacking / gap year
Beach / sunbathing

29 October 2013 Lorna would recommend this property

Liked: Anne was so friendly and helpful. Rooms are spacious and clean, a good base to be in Townsville. Free wifi! :)

Disliked: Lorna left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

28 October 2013 Customer would recommend this property

Liked: The room was basic but clean. The common areas were nice. Slow but free wifi. Free shuttle to the ferry and greyhound station. Nice staff.

Disliked: The matress was too soft and not really comfortable. The bathroom was really inconvenient with the big bathtub, the really tiny sink and not much space to move around, plus there was some mold in the corners of the room.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Stefanie Kaess

Alone

Backpacking / gap year

21 October 2013 Stefanie would recommend this property

Liked: The rooms are spacious and really clean, the beds are comfortable and the kitchen is good equipped.

Disliked: Stefanie left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Shopping
Sightseeing & culture
Work / volunteering

15 August 2013 Customer would recommend this property

Liked: Brilliant hostel. Staff were really friendly and went out of their way to help. Free WiFi was huge bonus and worked well in the room. It was very clean the kitchen was well stocked and even had a pizza cutter!

Disliked: Brilliant hostel, centrally located in town... was bit of a walk from greyhound but this was completely our fault they had free transfers!

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Dewald Schipper

Alone

Sightseeing & culture

06 August 2013 Dewald would recommend this property

Liked: Not your typical hostel. If you want to party, stay somewhere else. This is more of a guest house feel than a hostel/ A lot of older people stay here. Very clean and the owners look after the place well.

Disliked: Dewald left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Sam Lewis

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

29 July 2013 Sam would recommend this property

Liked: Staff were lovely, very friendly people. Clean hostel and free Wifi! Basic facilities but spacious and in a good location right next to Castle Hill

Disliked: They only offer drop off service to greyhound at 9am and 11.45am. Our bus was at 2.20pm so we were told to take the public bus instead, however it wasn't pointed out clearly where the stops were, resulting in us walking all the way there (20 minutes) in the heat and with very heavy bags! And just as we turned up, their hostel vehicle turned up as well to pick others off the greyhound. So they could have dropped us off in the first place! We were very angry!

The property's response is...