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Reviews of Civic Guest House Backpackers Hostel

Hostel | 262 Walker Street, Townsville, Australia 4810

85.0% Overall Rating

196 out of 202 customers would recommend this property

Recent review (10/03/2015)

"Fridge in the room, friendly staff, clean, free pool table, DVDs, bathroom in some rooms, free shuttle, free Wifi in common area...a lot :)"

Read all Civic Guest House Backpackers Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Common area / room
  • Communal kitchen
  • Outside area

What's Included

  • Luggage Room
  • Linen

Group booking?

Group of 15 or more traveling to Townsville?

Contact us directly

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85.0%

Overall Rating

196 out of 202 HostelBookers customers said that they would recommend 'Civic Guest House Backpackers Hostel'

Atmosphere
84.0%
Location
79.2%
Facilities
86.4%
Cleanliness
82.4%
Staff
91.2%
Value
86.4%
Safety
85.6%
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88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

10 March 2015 Customer would recommend this property

Liked: Fridge in the room, friendly staff, clean, free pool table, DVDs, bathroom in some rooms, free shuttle, free Wifi in common area...a lot :)

Disliked: There could be shuttles more often.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

15 February 2015 Customer would recommend this property

Liked: Great accommodation, clean, nice, friendly staff!

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Ian McLean

With my spouse / partner

Backpacking / gap year

02 February 2015 Ian would recommend this property

Liked: Helpful staff, good location in a nice place in Australia. Would definately stay there again. Good communal areas and facilities

Disliked: Wifi only good in reception area which was usually overcrowded. Easy fix for the hostel would be to extend wifi reception into the spacious kitchen and outside areas downstairs.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Mitchell Bligh

With friends / other travellers

Events / festivals
Sightseeing & culture
Visiting friends or family

30 January 2015 Mitchell would recommend this property

Liked: Staff were super friendly and nice, the owner is one of the most loveliest people I have ever met. The bathrooms and kitchen were always tidy, and the atmosphere was very welcoming. Hostel location is pretty central to the cinemas, The Strand, Woolworths and Aquarium.

Disliked: N/A

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Martin Tafat

With my spouse / partner

Backpacking / gap year

12 September 2014 Martin would recommend this property

Liked: Nice atmospher in nice place.

Disliked: Just nice.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Family Holiday

11 September 2014 Customer would recommend this property

Liked: Staff were friendly and helpful. It was close to Woolworths and the most awesome hike up castle hill.place was very quiet

Disliked: The bed in our double room was only an inch and a half foam on a hard wire frame.brutal and hard on the hips

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

22 August 2014 Customer would recommend this property

Liked: Very clean rooms and bathrooms, friendly/helpful staff and the value for money

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Fabian Ott

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture
Sports, adventure or outdoor activities

18 August 2014 Fabian would recommend this property

Liked: Very beautiful Hostel, very friendly staff.

Disliked: The kitchen was pretty small for the amount of people living there

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

13 August 2014 Customer would recommend this property

Liked: We´re positive surprised of the atmosphere. We booked originally a 8-bedroom with community bathroom, but we received a 4-bedroom with privat bathroom. There is everything what a Backpacker need, like lockers and a fridge in the room. The stuff is very friendly and the location is central. Highly recommendend!

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 40% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities

18 June 2014 Customer would recommend this property

Liked: Clean and secure

Disliked: Not as much character and design as other hostels I experienced

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Kate Anderson

With friends / other travellers

Backpacking / gap year

04 June 2014 Kate would recommend this property

Liked: Kitchen was great, rooms were clean and well presented and staff incredibly helpful

Disliked: The fan was a bit loud and the wifi is only available in the common area by the reception, not even in the kitchen!

65.7%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

02 June 2014 Customer would recommend this property

Liked: Did the job. Well stocked kitchen and central location. Good value for money. Free wifi was nice.

Disliked: The room was quite basic. The pillow was so thin we had to prop it up with towels and the guesthouse was a bit worn around the edges.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 100% Value - 80%

Oscar Wallner

Alone

Backpacking / gap year

18 May 2014 Oscar would recommend this property

Liked: It was quiet and very clean! Nice kitchen!

Disliked: Wifi wasn't everywhere available. No good lockers in the rooms.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
City break
Sightseeing & culture

14 May 2014 Customer would recommend this property

Liked: This is a great hostel and one of the best I've stayed in in Australia. Spacious kitchen with plenty of equipment, well cleaned and tidy. Staff are very friendly and helpful. There are plenty of bathrooms and these are all kept very very clean. Reasonably priced too. The place has a really nice, cosy atmosphere. I'd recommend staying there.

Disliked: There were no barriers on the top bunk beds so you sleep in fear of tumbling out onto the floor which isn't great. It's always a little disappointing when there are no storage lockers in the room to lock away your valuables but this seems to be a common omission in hostels these days.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Glenn Nel

Alone

Sightseeing & culture

09 May 2014 Glenn would recommend this property

Liked: Good location near town centre. Clean rooms and common areas. Free coffee/tea. Reasonably quiet for such a downtown location. Lots of open space - decks, patios, etc.

Disliked: Nothing

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Allan Woo

With friends / other travellers

Events / festivals
Partying / nightlife

05 May 2014 Allan would recommend this property

Liked: The two owners of this place have good spirits and positive attitude. They were exceptionally accommodating, especially in our last minute requests! They go out of their way to help out their guests. I wish them the best in their new endevour.

Disliked: Not sure how it wasn't a problem for a packed house, but there seems to be few bathrooms and showers.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chris Kirtley

With my spouse / partner

Romantic getaway

22 April 2014 Chris would recommend this property

Liked: Very friendly management. Central location

Disliked: Chris left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

21 April 2014 Customer would recommend this property

Liked: the owners are really friendly, (they offered some chocolate to the guests for Easter!) and all the facilities are cleaned every day.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Melanie Schwarz

Alone

Backpacking / gap year

19 April 2014 Melanie would recommend this property

Liked: one of the best hostels ever.. very clean, very nice staff and good location. they pick you up and drop you off at the greyhound bus station for free and the wifi is pretty good. I recommend this hostel to every backpacker. its awesome.

Disliked: nothing at all. perfect as it is.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

09 April 2014 Customer would recommend this property

Liked: was very clean and the rooms were a good size

Disliked: quite far away from the ferry terminal (therefore the bus terminal too) and there is only 2 shuttles to there a day one at 10 and the other at 11. These do not wait for people to get off the greyhound bus to take them back to the hostel they just drop you off and go.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

04 April 2014 Customer would recommend this property

Liked: The management were very friendly. The communal area was very clean a d spacious. Overall it was lovely and I would defiantly recommend it to other travellers that want to escape dingy hostels

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

16 March 2014 Customer would recommend this property

Liked: Cleanest hostel ever! Staff is so friendly! Very fast en free wifi. Free shuttle service. We think one of The best hostels we stayed. Thank You!

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

16 March 2014 Customer would recommend this property

Liked: Very friendly staff. There are quite a lot of rules (which is a good thing!) which means this hostel is not a party place, and cleanliness is something which Civic values greatly.

Disliked: I have no criticism of this hostel. However, I would advise travellers against going out alone at night as there are some locals who might follow you and try to take your money (my experience).

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Claire Fooks

Alone

Backpacking / gap year

14 March 2014 Claire would recommend this property

Liked: Very nice clean bright rooms. Good facilites in the kitchen. Very friendly staff.

Disliked: The fan in the room was noisy, but that is all

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chen-An Lin

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

06 March 2014 Chen-An would recommend this property

Liked: Friendly staff, nice atmosphere =)

Disliked: Chen-An left no negative feedback.