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Reviews of Backpackers HQ Sydney Hostel

174 Victoria St, Kings Cross, Sydney, Australia

Atmosphere 84%

Cleanliness 74%

Facilities 79%

Location 86%

Safety 92%

Staff 86%

Value 78%

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • Book Exchange
  • Cable TV
  • Free City Maps
  • Laundry Facilities
  • Linen Included
  • Steam room
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines

Important Information

All reservations between 27th December 2016 and 3th January 2017 will require a 5 night consecutive stay and a $250 deposit deducted directly from your nominated credit card on 1st December 2016. Reservations may be cancelled or amended up to 1st December 2016 without charge. Reservations cancelled or amended between 25 and 7 days prior to your arrival date will incur a loss of $200 from your deposit. Any changes within 7 days of your arrival will incur a loss of 100% of your deposit. Any changes that reduce your booking below the minimum 5 night stay will result in automatic cancellation of your booking. Please contact us directly for the full Terms & Conditions and Cancelation Policy.

Check-in / Check-out

Earliest check-in: 12:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew

Group booking?

Group of 15 or more traveling to Sydney?

Contact us directly

Atmosphere 84%

Cleanliness 74%

Facilities 79%

Location 86%

Safety 92%

Staff 86%

Value 78%

Showing 1-10 of 92 reviews

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
28 Dec 2016

Travel Type:
Alone

Trip Type:
City break

Age Range:
18-24

Liked: Location and atmosphere

Disliked: Nothing

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 40%
66% Overall Rating

Anonymous
07 Nov 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: Freundliche Angestellte, immer hilfsbereit. Möglichkeit des Transfers zum Flughafen. Gute Lage.

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
17 Jul 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
25-30

Liked: Overall a great hostel by Sydney standards.

Disliked: Bathroom in dorms were strange compartments.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
10 Jun 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Great atmosphere, very good staff, a beautiful place, interesting price

Disliked: Beds a bit noisy, some problems with wi-fi, shower sometimes cold

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
19 Nov 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Extremely friendly atmosphere - everyone was really chatty. Good location next to a metro station. The free breakfast was great.

Disliked: The rooms were too hot with an entirely ineffectual fan. I didn't like having a bathroom in the dorm room - it just got dirty and smelly. Kitchen was a bit small. There seemed to be a lot of unnecessary rules and a somewhat silly system where you got given a mug on arrival which if you didn't return you lost your deposit.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
16 Nov 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Free breakfast; generally fairly good facilities; really easy to get to; big but sociable.

Disliked: 9:30 checkout time; cockroaches.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 60%
91% Overall Rating

Anonymous
19 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very clean rooms, respectful guests and great kitchen. The free breakfast is an added bonus.

Disliked: Unfortunately, the wifi is not as described. It is very difficult to get a connection using apple products. Some of the staff were a little abrupt. One of the middke aged female staff was very belittling to me when I didn't understand what she was taking about. I feel she can be a little patronising at times and she should never be belittling to guests. Other staff are great, especially the older gentleman.

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 40%
  • Value - 80%
71% Overall Rating

Anonymous
16 Sep 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The traveller I meet

Disliked: The staff is not very friendly and start to work ( a construction work because you want to extand a room) but at 7am!!!!!!And every morning !!!! So much noise I am very not happy about that!!!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Aug 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: The staff were very helpful. It was located in a safe neighborhood. Within walking distance to main attractions. The atmosphere was very appealing.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
13 Mar 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture, Visiting friends or family

Liked: We stayed almost a week at Backpackers HQ. Right now they have a little Cockroache problem, but that is not unusual for Sydney. Overall it was clean and organized. The staff is very friendly (thanks Carolina for your awesome tips).

Disliked: There is no possibility to store the luggage over night, just during the day time in front of the reception. First floor had a lot cockroaches, better sleep on a higher floor.

Customer would recommend this property

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