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Reviews of Mountbatten Hotel

Hostel | 701 George Street, Sydney, Australia 2000

65.8% Overall Rating

299 out of 393 customers would recommend this property

Recent review (27/03/2014)

"Location and some of the staff. Kitchen facilities were good and the place was light and airy."

Read all Mountbatten Hotel reviews

Facilities

  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Restaurant
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Television room

What's Included

  • Breakfast
  • Linen

Important Information

Please note: As bookings can take up to 24 hours to be retrieved please confirm your booking by telephone if your arrival time is in under 8 hours. (Minimum 4 nights stay between *20 December to 5 January*) CANCELLATION POLICY: - If cancelled 2 days prior to date of arrival or no show, 100% of the first night will be charged 2. SPECIAL CONDITION: - - Minimum SEVEN (7) nights booking 27/12/13 to 2/1/14 - Reservation between 20/12/13 to 5/1/14 requires FULL PAYMENT 3 weeks prior to check in date. Cancellation within this period will incur a 50% charge of the total accommodation fee.

Group booking?

Group of 15 or more traveling to Sydney?

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65.8%

Overall Rating

299 out of 393 HostelBookers customers said that they would recommend 'Mountbatten Hotel'

Atmosphere
56.0%
Location
88.8%
Facilities
55.2%
Cleanliness
62.4%
Staff
66.4%
Value
61.6%
Safety
70.4%
Refine your results Showing 287 of 300 reviews 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12   Next
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57.1%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year

27 March 2014 Customer would recommend this property

Liked: Location and some of the staff. Kitchen facilities were good and the place was light and airy.

Disliked: Washing facilities and WiFi you had to pay for unlike most other hostels. Only 1 computer and small common room which was uncomfortable and very cramed at times.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Events / festivals
Sightseeing & culture

02 March 2014

Liked: Where it was situated was great. In the heart of the city and you could go to all the great spots around the area, like Paddys Markets, Darling Harbour, Chinatown, etc..

Disliked: I am one for being informed completely, and the hidden cost for our room key was unexpected. Abit off-putting but it was their choice not to advertise, but I would have preferred they let us know first hand.

The property's response is...

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Peter van der Velde

Alone

Backpacking / gap year
Sightseeing & culture

30 January 2014 Peter would recommend this property

Liked: the location

Disliked: no

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Luca Lais

Alone

Backpacking / gap year

08 December 2013 Luca would recommend this property

Liked: It's almost clean and the staff is very friendly

Disliked: Only the beds are not so clean.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 40%

Todd Strong

Alone

Sports, adventure or outdoor activities

14 November 2013 Todd would recommend this property

Liked: Great location, very walkable from Central Station. In the heart of China town and was able to walk to the harbour as well. Lots of restaurants, theatres, etc.

Disliked: It was expensive (Sydney was though). The bathrooms were close and shared which was fine but no where to hang your towel and belongings while you shower. Very awkward as sharing with both sexes, some hung their towel inside the shower stall while they showered. Not perfect.

54.3%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Business / conference

26 October 2013

Liked: Close to Train Station and Entertainment Centre

Disliked: Beds were rock solid - very uncomfortable. Pillows were almost not pillows any more - no more stuffing. Towels were for hire, but smelled terrible. Communal kitchen/outdoor area was outside bedroom window and was way too noisy late at night/very early hours of the morning. Kitchen was very cramped and not very welcoming. Showers hard to deal with whilst keeping clothes dry and 1 shower head was missing (unusable).

48.6%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

Alone

Backpacking / gap year
City break
Sightseeing & culture

08 October 2013

Liked: the wooden floors, light and airy rooms.

Disliked: up 2 flights of stairs, tiny communal areas. smelly kitchen! mattresses and bedding need replacing.

74.3%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

22 July 2013 Customer would recommend this property

Liked: the rooms are generally clean and tidy; the location is great; it's a good hostel if you're looking for a more relaxed and quieter environment; it is reasonably priced.

Disliked: the kitchen and dining area are too small for the amount of people that the hostel can hold, however the kitchen has all the necessary equipment. some paper towels/hand dryers to dry hands after washing would be nice, but that's a very minor inconvenience.

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 20% Value - 20%

Krista Manninen

With friends / other travellers

City break

05 May 2013

Liked: Location was pretty good.

Disliked: It was dirty, too noisy and staff was rude.

37.1%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

As a family with children

Backpacking / gap year

04 May 2013

Liked: Great location easy access to all attractions

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Shaun Beales

With my spouse / partner

Backpacking / gap year
Shopping
Sightseeing & culture

18 April 2013

Liked: Location close to the station. Staff were helpful when problems.

Disliked: Room was pretty dingy, hot and dirty. Layout of rooms mean noisy all the time. Only one cooker. Everyone uses the dining table for Internet as best signal, so no space to sit for dinner.

51.4%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

victoria corchs

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Relaxation/spa
Romantic getaway

15 April 2013

Liked: la ubicacion, que es barato para lo caro de sidney

Disliked: el personal no es muy amable, te piden un deposito por las llaves del locker, ruidoso ya que da a una calle muy transitada, no hay aire acondicionado, dos pisos altos en escaleras si tenes que llevar bolsos pesados de ruedas es muy complicado

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

06 April 2013 Customer would recommend this property

Liked: it is a safe and convenient hostel , worth staying

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

02 April 2013 Customer would recommend this property

Liked: Great location. Staff ready to help. A locker for each person in the room. Small kitchen but with enough utensils.

Disliked: Bathroom not really easy to use (small but shower are good) No free WiFi.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Beach / sunbathing
Sightseeing & culture
Visiting friends or family

29 March 2013

Liked: It is close to the center of the city and just two minutes walk from the central station

Disliked: We had to pay 5$ for wi-fi and it only worked on the hall. The rooms were hot,the 'aircondition' were two ventilators that blew into your head,so turn them off and go crazy because of the heat or leave them on and get a pneumonia :) There was blood on my sheets and dust everywhere. We had to pay for the storage room,but it was open and unlocked at all times so people could just go in and take anything and no one would even notice it.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Events / festivals

05 March 2013 Customer would recommend this property

Liked: Great location, secure room with lockers and TV, comfortable mattress on bed.

Disliked: Shower space was very cramped and toilet door had a broken lock.

60.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

02 March 2013

Liked: I liked the bigger sized rooms with high ceilings. I also liked that tags were suppleied for naming your food in the fridge, and breakfast was supplied too. It was a handy distance to central station, but quite a hike from the harbour area. Free laundry powder was also provided.

Disliked: The facilities were just very run down, and even though I saw cleaners in most days, it just never felt clean. On night when I went to go toilet, I found an empty box, freshly opened for scabies cream... and a friend told me that cream is also used for bed bugs... but this is just speculation. The blankets were not washed between guests (although the sheets were ofcourse) 2 of the 4 elements on the stove top did not work. there is free internet access, but it is so slow that there really isnt any point. The showers are literally like toilet cubicles. So there is no where for you to put your stuff to keep it dry while you shower.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Beach / sunbathing
City break
Events / festivals
Sightseeing & culture

21 February 2013

Liked: Able to get a private room for two. Price was fairly cheap. Good location in China town next to City Market Mall and Paddy's Market.

Disliked: $20 key deposit. Shoddy facilities, that are more cramped than other hostels I've been in. Free breakfast is pretty lame: white bread with some spreads, and corn flakes with whole milk. There is one computer in the dining area that is meant to be shared for internet purposes, but it is always in use, and therefore hard to use.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

10 February 2013 Customer would recommend this property

Liked: nice and clean friendly people

Disliked: did say there was free wifi but there actually wasnt

57.1%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Linda Hallberg

With friends / other travellers

City break
Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture

04 February 2013

Liked: The free security lockers in the dorms, which was provided with a key and the location close to central.

Disliked: There was too few toilets and too little space when showering to change clothes close to the shower.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

30 January 2013 Customer would recommend this property

Liked: Location is strategic, a computer provided for guest uses. As overall, it's a good place for travelling alone. You can easily make friend.

Disliked: don't really have place for hanging out.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Events / festivals

15 January 2013 Customer would recommend this property

Liked: Nice spot, decent outside view, cheap

Disliked: We weren't given a heads up about how we had to have our own bath towels.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Matej Bella

Alone

Sightseeing & culture

10 January 2013

Liked: The location was good, and with the window closed it was pretty quite. My room had a TV.

Disliked: It was a bit run down. It was clean but just very used, and needs a substantial update.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
City break
Events / festivals
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

08 January 2013 Customer would recommend this property

Liked: The location was great as we were very close to george street which is one of the key routes into the city and all other transport links. There were facilities that we were able to use in the communal kitchen area which were kept clean by everybody and there were lots of pots and equipment available. The hostel was kept tidy and cleaned regularly and the staff were helpful if we needed anything else or had any problems. Basic but all you need as a backpacker looking for budget accommodation.

Disliked: In the kitchen the oven which we had to cook on only had two hobs working which caused issues with regards to queues when everybody was making food. Very basic amenities but all you need for budget accommodation.

34.3%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year

07 January 2013

Liked: Location

Disliked: cleanliness poor facilities


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