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Reviews of BIG Hostel

Hostel | 212 Elizabeth st, Surry Hills, Sydney, Australia 2010

85.9% Overall Rating

130 out of 148 customers would recommend this property

Recent review (31/07/2014)

Chris Davies thinks…

"Well located, loads of local area info, clean, secure and staff were ruddy helpful!"

Read all BIG Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible

Purchasable Extras

  • Towel USD 1.75

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Individuals who book groups only rooms will have their booking cancelled. If you are needeed to book for a group, please place a request through the HostelBooker's groups department.

Group booking?

Group of 15 or more traveling to Sydney?

Contact us directly

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85.9%

Overall Rating

130 out of 148 HostelBookers customers said that they would recommend 'BIG Hostel'

Atmosphere
80.8%
Location
92.0%
Facilities
82.4%
Cleanliness
86.4%
Staff
89.6%
Value
80.0%
Safety
90.4%
Refine your results Showing 127 of 143 reviews Previous   1 | 2 | 3 | 4 | 5 | 6   Next
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77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

27 July 2013 Customer would recommend this property

Liked: Good location in Sydney, kitchen always open & accessible, not too party-mad, nice showers.

Disliked: I did see a cockroach in the main area of the hostel

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

HIROMI TAJIRI

Alone

Sightseeing & culture

11 July 2013 HIROMI would recommend this property

Liked: clean and nice location near the central station and city center.

Disliked: HIROMI left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Events / festivals
Sightseeing & culture
Work / volunteering

10 July 2013 Customer would recommend this property

Liked: Emphasis on keeping kitchen clean, so it stayed clean. Breakfast in the morning. Close to the buses/train •great location •felt safe •good wifi and comfy couches •great maps and customer service

Disliked: The lift was broken otherwise it was great

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

07 July 2013 Customer would recommend this property

Liked: Nice hostel, everyone was very friendly. There are lots of long-termers but they made me feel welcomed. Good location, very close to all the main attractions. Would definitely recommend this hostel.

Disliked: The only negative is the size of the bathrooms, very small with no shelves to put your toiletries in the shower.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

24 June 2013 Customer would recommend this property

Liked: Really good location, close to central station and walking distance to shops. Rooms were clean

Disliked: Found out there was a break into one of the rooms which made me feel unsafe. There is night security but they still managed to break in and steal belongings.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

17 June 2013 Customer would recommend this property

Liked: The staff were really great and friendly. The beds were comfy and the wifi was great. Having breakfast was a bonus and the kitchen is huge! It's true a lot of people are long term but I still found them really friendly, as were the other folks staying short term. The place is really safe with video cameras and locks. I'd definitely stay here again! Definitely do the free walking tour, it was awesome!

Disliked: The only thing about long term stayers is they sleep weird hours so it was hard in the morning sometimes because they were all still sleeping. They were also a bit messy....though you can find this with anyone. Maybe putting them all together in one room would be better......

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Jodie Hurley

With my spouse / partner

City break

03 June 2013 Jodie would recommend this property

Liked: This hostel had a really nice lounging area and kitchen. Beds were comfortable and clean

Disliked: While a great location, there is also plenty of train and partying noise. Bathrooms were a little small, but adequate.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Shopping
Sightseeing & culture

02 June 2013 Customer would recommend this property

Liked: Great atmosphere. A nice place for families as well. Not a party-hostel.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Nga Wing Ho

With friends / other travellers

Backpacking / gap year

28 May 2013 Nga Wing would recommend this property

Liked: good location Free wifi though not very stable big locker nice breakfast

Disliked: the wifi is not very stable, can't connect sometimes the cleanness of the kitchen hv to be improved

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Leah Fitzsimmons

Alone

Backpacking / gap year
City break
Sightseeing & culture

14 May 2013 Leah would recommend this property

Liked: Really attentive staff, very well managed, which created a really nice atmosphere. Brilliant value for money.

Disliked: Would have loved to be able to connect to the WiFi from the dorm rooms as well as common rooms.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Martin Byrne

As a family with children

Family Holiday
Visiting friends or family

23 April 2013 Martin would recommend this property

Liked: The staff were very helpful and friendly. The travellers that stayed at the hostel were very nice, respectful for the place and the others. The location is central, and there was a free bus that runs around Sydney that can be caught outside the hostel.

Disliked: Martin left no negative feedback.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

18 April 2013 Customer would recommend this property

Liked: Clean and Big Rooms and great community areas.

Disliked: Rooms can get cold in autumn or winter but blankets provided

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Edoardo Thomas Longoni

Alone

Backpacking / gap year
Business / conference
Partying / nightlife
Sightseeing & culture
Work / volunteering

03 March 2013 Edoardo Thomas would recommend this property

Liked: The rooms are clean and the staff is very helpful! The free breakfast is quite a mess, but it is useful and you can eat a lot when you understand how it works. I liked the always free tea and coffe during the day and night. The staff is extremely kind, always smiling and ready to help you.

Disliked: The safes are not that safe, they can be easily opened with a screwdriver or even bended by hand. There had been a thief in the hostel during my staying there, and he stole lots of passports, so: be careful!

The property's response is...

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Stefano Articolo

With my spouse / partner

Work / volunteering

21 February 2013 Stefano would recommend this property

Liked: Well I've been in many hostels during the past year and the BIG Hostel is actually how every hostel should be! It works in everything. Friendly staff kitchen open all the time, really clean and really close to the city. Lokers in dorms!

Disliked: The lift is a bit slow, but you can use the stairs, maybe a few more laundry/dryer machines woulb be better and the bbq area needs a bit more attenction, nothing more. That place isreally good!

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

05 February 2013 Customer would recommend this property

Liked: I stayed in a 8 beds room on 2nd floor.The room was big and clean. The bed was comfortable.The staffs were friendly and helpful. And the free breakfast was nice.

Disliked: There's no enough place to put things in the shower room.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dedi Abdul Hamid

Alone

City break

29 January 2013 Dedi would recommend this property

Liked: Everytime I visit Sydney, Big Hostel is my top choice. Very good location, close to Central Station. Rooms are spacious and lockers are big. Toilets are very clean. Common area has a very homely atmosphere, with comfy sofas, making it easy to chat to fellow travellers. Breakfast is good. Staff are wonderful.

Disliked: I have got no complaints.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Jenna Bourke

With friends / other travellers

Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

20 January 2013

Liked: Free wifi (although they put up a sign on my last day saying they are going to charge from now on). The free breakfast was good and the place was quite clean. Big kitchen and foxtel in the lounge area also good.

Disliked: Lacked atmosphere; was a bit impersonal. Elevator was ridiculously slow.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sahba Rowshan

With friends / other travellers

City break

17 January 2013 Sahba would recommend this property

Liked: The property was as described. It is in a very central location with a very affordable but good quality Thai restaurant next door. The rooms and bathrooms were very well maintained and clean and they had a very well equipped and large Kitchen.

Disliked: Sahba left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Visiting friends or family

09 January 2013

Liked: I could leave the luggagge for free here.

Disliked: Can be quite a distance from the Central Station.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Judith MacGillivray

With friends / other travellers

Events / festivals

04 January 2013 Judith would recommend this property

Liked: location, cleanliness, atmosphere

Disliked: nothing

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

25 December 2012 Customer would recommend this property

Liked: mnb

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing
Sightseeing & culture

07 December 2012 Customer would recommend this property

Liked: Value for money

Disliked: nothing

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

27 October 2012 Customer would recommend this property

Liked: The rooms are really spacious and the bathrooms and bedrooms are really clean. The free wifi is nice.

Disliked: The lockers are really small and can be opened with a simple screwdriver.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Work / volunteering

15 October 2012 Customer would recommend this property

Liked: Free breakfast, slow but free internet, staff are helpful, free tea and coffee throughout the day, lockers in the dorm.

Disliked: Rooftop terrace needs cleaning and made more inviting, more places to put things in the dorm, Showers need somewhere to put your shampoo and stuff but overall I would recommend anyone to stay here.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Sports, adventure or outdoor activities

08 October 2012 Customer would recommend this property

Liked: lots

Disliked: not much


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