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Reviews of BIG Hostel

Hostel | 212 Elizabeth st, Surry Hills, Sydney, Australia 2010

84.3% Overall Rating

120 out of 136 customers would recommend this property

Recent review (14/03/2014)

Hayden Adams thinks…

"Friendly and helpful staff. One member of staff after me asking where I could buy some wine actually have me some free wine."

Read all BIG Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible

Purchasable Extras

  • Towel USD 1.86

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Individuals who book groups only rooms will have their booking cancelled. If you are needeed to book for a group, please place a request through the HostelBooker's groups department.

Group booking?

Group of 15 or more traveling to Sydney?

Contact us directly

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84.3%

Overall Rating

120 out of 136 HostelBookers customers said that they would recommend 'BIG Hostel'

Atmosphere
80.8%
Location
85.6%
Facilities
81.6%
Cleanliness
85.6%
Staff
88.0%
Value
79.2%
Safety
89.6%
Refine your results Showing 118 of 131 reviews Previous   1 | 2 | 3 | 4 | 5   Next
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Leah Fitzsimmons

Alone

Backpacking / gap year
City break
Sightseeing & culture

14 May 2013 Leah would recommend this property

Liked: Really attentive staff, very well managed, which created a really nice atmosphere. Brilliant value for money.

Disliked: Would have loved to be able to connect to the WiFi from the dorm rooms as well as common rooms.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Martin Byrne

As a family with children

Family Holiday
Visiting friends or family

23 April 2013 Martin would recommend this property

Liked: The staff were very helpful and friendly. The travellers that stayed at the hostel were very nice, respectful for the place and the others. The location is central, and there was a free bus that runs around Sydney that can be caught outside the hostel.

Disliked: Martin left no negative feedback.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

18 April 2013 Customer would recommend this property

Liked: Clean and Big Rooms and great community areas.

Disliked: Rooms can get cold in autumn or winter but blankets provided

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Edoardo Thomas Longoni

Alone

Backpacking / gap year
Business / conference
Partying / nightlife
Sightseeing & culture
Work / volunteering

03 March 2013 Edoardo Thomas would recommend this property

Liked: The rooms are clean and the staff is very helpful! The free breakfast is quite a mess, but it is useful and you can eat a lot when you understand how it works. I liked the always free tea and coffe during the day and night. The staff is extremely kind, always smiling and ready to help you.

Disliked: The safes are not that safe, they can be easily opened with a screwdriver or even bended by hand. There had been a thief in the hostel during my staying there, and he stole lots of passports, so: be careful!

The property's response is...

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Stefano Articolo

With my spouse / partner

Work / volunteering

21 February 2013 Stefano would recommend this property

Liked: Well I've been in many hostels during the past year and the BIG Hostel is actually how every hostel should be! It works in everything. Friendly staff kitchen open all the time, really clean and really close to the city. Lokers in dorms!

Disliked: The lift is a bit slow, but you can use the stairs, maybe a few more laundry/dryer machines woulb be better and the bbq area needs a bit more attenction, nothing more. That place isreally good!

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

05 February 2013 Customer would recommend this property

Liked: I stayed in a 8 beds room on 2nd floor.The room was big and clean. The bed was comfortable.The staffs were friendly and helpful. And the free breakfast was nice.

Disliked: There's no enough place to put things in the shower room.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dedi Abdul Hamid

Alone

City break

29 January 2013 Dedi would recommend this property

Liked: Everytime I visit Sydney, Big Hostel is my top choice. Very good location, close to Central Station. Rooms are spacious and lockers are big. Toilets are very clean. Common area has a very homely atmosphere, with comfy sofas, making it easy to chat to fellow travellers. Breakfast is good. Staff are wonderful.

Disliked: I have got no complaints.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Jenna Bourke

With friends / other travellers

Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

20 January 2013

Liked: Free wifi (although they put up a sign on my last day saying they are going to charge from now on). The free breakfast was good and the place was quite clean. Big kitchen and foxtel in the lounge area also good.

Disliked: Lacked atmosphere; was a bit impersonal. Elevator was ridiculously slow.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sahba Rowshan

With friends / other travellers

City break

17 January 2013 Sahba would recommend this property

Liked: The property was as described. It is in a very central location with a very affordable but good quality Thai restaurant next door. The rooms and bathrooms were very well maintained and clean and they had a very well equipped and large Kitchen.

Disliked: Sahba left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Visiting friends or family

09 January 2013

Liked: I could leave the luggagge for free here.

Disliked: Can be quite a distance from the Central Station.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Judith MacGillivray

With friends / other travellers

Events / festivals

04 January 2013 Judith would recommend this property

Liked: location, cleanliness, atmosphere

Disliked: nothing

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

25 December 2012 Customer would recommend this property

Liked: mnb

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing
Sightseeing & culture

07 December 2012 Customer would recommend this property

Liked: Value for money

Disliked: nothing

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

27 October 2012 Customer would recommend this property

Liked: The rooms are really spacious and the bathrooms and bedrooms are really clean. The free wifi is nice.

Disliked: The lockers are really small and can be opened with a simple screwdriver.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Work / volunteering

15 October 2012 Customer would recommend this property

Liked: Free breakfast, slow but free internet, staff are helpful, free tea and coffee throughout the day, lockers in the dorm.

Disliked: Rooftop terrace needs cleaning and made more inviting, more places to put things in the dorm, Showers need somewhere to put your shampoo and stuff but overall I would recommend anyone to stay here.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Sports, adventure or outdoor activities

08 October 2012 Customer would recommend this property

Liked: lots

Disliked: not much

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Rodriguez Duran

With a large group / tour

Backpacking / gap year

21 June 2012 Laura would recommend this property

Liked: Esta muy bien localizada, en el centro de la ciudad y al frente se puede tomar el bus gratis. Es super limpia, no vi ninguna cucaracha ni animales, las camas son cómodas y el baño estaba muy limpio. Tomamos una habitación familiar, ya que viajaba con mi mama, mi novio y los padres de mi novio, la estadia fue muy comoda, podíamos cocinar y todo estaba muy limpio. La recomendaria a mis amigos y Colombianos.

Disliked: Las camas sonaban demaciado como si tuvieran alguna tuerca suelta o algo asi, lo que hizo q por la noche mas de uno se despertara. Pero es algo llevadero.

54.3%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Hyoyoung Lee

Alone

City break
Sightseeing & culture

07 June 2012 Hyoyoung would recommend this property

Liked: not too bad to stay for a short stay but not recommended for a long stay. kitchen and TV lounge room with sofa are good and free breakfast was also very good.

Disliked: the rooms are so cold! and heating system don't work properly, it looked really really old and didn't work well and not effective for heating up the indoor temperature. i needed 3 blankets for sleep at night.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

01 June 2012 Customer would recommend this property

Liked: This Hostel is very central, 2 minute walk from Central Train Station, 2 minutes to Hyde Park, other hostels that I looked at like Bounce,YHA and Wake UP, are all located behind Central station, so a little further to access the CBD daily. You get Free Wifi in the common room (also a computer to use) this saves so much money not having to use Global Gossip. There is a free basic breakfast in the morning, so these services actually make the Value for money even better than the other hostels. The hostel was very clean.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Cameron Morrison

Alone

City break

03 May 2012 Cameron would recommend this property

Liked: Free luggage storage, wifi, breakfast, good common area

Disliked: cleanliness of bathrooms

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

Alone

Backpacking / gap year

27 April 2012 Customer would recommend this property

Liked: Free wifi and breakfast and the coomonroom where they put movies on every night

Disliked: Too dirty. I saw two cockroaches in the common room and the showers where also not too clean

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

01 March 2012 Customer would recommend this property

Liked: This is a great hostel, I ended up living here for four months while in Australia on my working holiday visa. Would definately say its more suited to people working as there are a lot of people staying there long term but its the same in most hostels in Sydney. The good thing about Big as its a good size, its big enough so there are always lots of people but not so big that there are too many people and its hard to get to know people. The staff are really friendly and helpful and the hostel has a great living area. Also unlike some other hostels in Sydney it does not have its own bar so you are free to drink your own alcohol in the communal areas. It also has free wifi which most hostels in Sydney don't offer for free.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

Alone

Backpacking / gap year

02 January 2012 Customer would recommend this property

Liked: The staff were helpful when I needed assistance booking a shuttle and locating things around town as well as bus top infomration. The breakfast was a nice bonus that I didn't really have anywhere else I stayed in Australia.

Disliked: The lift was broken, my reservation had been lost when I got there and it was peak season (but they found me a bed) and it smelled of urine in the hallway. Also, the ladies bathroom was actually co-ed or male travellers don't know how to read.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

13 December 2011 Customer would recommend this property

Liked: The location of close to central station (within walking distance of 5-10 mins, true to the description).

Disliked: So far, so good.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

28 November 2011 Customer would recommend this property

Liked: Very helpful staff, pretty secure.

Disliked: Shower room was very small and the door had no lock.


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