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Reviews of Westend Backpackers Sydney Hostel

412 Pitt Street, Sydney, Australia

Atmosphere 70%

Cleanliness 54%

Facilities 62%

Location 93%

Safety 58%

Staff 77%

Value 71%

Facilities

  • Air conditioning
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • DVDs
  • Elevator
  • Free City Maps
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Mini Supermarket
  • Reception (limited hours)
  • Steam room
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly

Important Information

We will not accept bookings of 10 or more people. Please do not book if you are a large group over 9 people as your booking will not be accommodated and you will not receive a refund of your deposit.

Please note all guests international and Australian, need to present a valid passport upon check in. For further information please contact the property in advance, using the contact details found on the booking confirmation. Also note that all Special Requests are subject to availability and additional charges may apply.

***This property will be undergoing renovations from early February 2017 until further notice. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available. The elevator will not be accessible from the Ground Floor from 23 February, 2017 until further notice. It will still be accessible from Levels 1-13.

This unfortunately means that we are no longer wheelchair accessible.

Please contact the hostel directly if you would like any further information.***

Check-in / Check-out

Earliest check-in: 00:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Sydney?

Contact us directly

Atmosphere 70%

Cleanliness 54%

Facilities 62%

Location 93%

Safety 58%

Staff 77%

Value 71%

Showing 61-70 of 239 reviews

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
77% Overall Rating

Anonymous
15 Jul 2014

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Sightseeing & culture

Liked: It was clean, located in the city and not really expensive

Disliked: It was a bit noisy at nights and the fire alarm rang one day at 5am

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
28 Jun 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: The staff were very friendly and the atmosphere was great from all the other backpackers. The 32 bed dorm seemed daunting at first but everyone was friendly and considerate to those who were sleeping.

Disliked: The lift is pretty dreadful, which is made more annoying by the fact there's no stairs up from reception.

Customer would recommend this property


The property's response is

Thanks for the feedback, Were stoked you stayed with us at Westend backpackers. We are glad you enjoyed the vibe and the infamous church :) We are in the process of fixing our lifts and cant wait for the final result. Safe travels from your mates at Westend backpackers. :)

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
23 Jun 2014

Travel Type:
Alone

Trip Type:
City break, Shopping, Sightseeing & culture

Liked: Location is amazing! Stayed in an all female room and felt very safe and happy! Heaps of activities on offer to keep you occupied day and night as well!

Disliked: Nothing, in comparison to some of the terrible hostels around, this one was on the good side of what you expect from budget accommodation

Customer would recommend this property


The property's response is

Were stoked you stayed with us at Westend backpackers and thanks for leaving us with some feedback. Were glad you felt safe and secure within our establishment. We pride ourselves on providing more then just a bed and its fantastic you got involved. thanks again and Travel safe :)

37% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 100%
  • Safety - 40%
  • Staff - 20%
  • Value - 20%
37% Overall Rating

Anonymous
20 Jun 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture, Work / volunteering

Liked: The location.

Disliked: The overall experience was terrible. The shower didn't work properly. The housekeeping just came in to your room, so no privacy. Also the elevator takes ages to go up and down. At night you get at least 6 times an intercom about drunk activities. When we decided to travel further and our bus leaves at 6 pm, the staff wouldn't let us storage our bags upon checking out. For 30 dollars a night you expect more.Staff unfriendly, room and bathroom wasn't clean, many rude drunk people, elevator doesn't work proplerly. This hostel I don't recommend.

63% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 100%
  • Safety - 40%
  • Staff - 100%
  • Value - 60%
63% Overall Rating

Anonymous
08 Jun 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Business / conference, Relaxation / spa, Sightseeing & culture, Sports, adventure or outdoor activities, Visiting friends or family, Work / volunteering

Liked: Friendly stuff, location, incredible experience in the 30 people bedroom, Beds are cleaner in the Big 30 people room, ( plastic mattresses)

Disliked: Not very clean, the hole accommodation is not in a good shape, airflow not sufficient in 6 bedroom and was moist,

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 60%
  • Safety - 40%
  • Staff - 60%
  • Value - 40%
49% Overall Rating

Anonymous
02 Jun 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Good location

Disliked: Rooms were very crowded, bathrooms were dirty, beds uncomfortable

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
02 Jun 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Great central location and great value for money.

Disliked: The bathroom could have been a bit more nice

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
01 Jun 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Clean rooms, helpful staff, close to centre

Customer would recommend this property


The property's response is

Thanks for your feedback, Were stoked you decided to stay with us at Westend backpackers. The church is an awesome place and were glad you enjoyed it. See you next time ! Much love from your mates at Westend backpackers.

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 40%
  • Staff - 100%
  • Value - 80%
71% Overall Rating

Anonymous
27 May 2014

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Booked the massive dorm and they upgraded me to a mix 6 dorm without me even askiing. Staff were really friendly It wasn't impeccably clean but it wasn't disgusting. Good hostel to meet people and great central location

Disliked: One of the elevators wasn't working and the one that did work was sooo slow. Fire alarms went off one morning at 3 am. Cockroaches in the bathroom but thy are super common in Australia. Not ideal if you've come to Sydney to work.

Customer would recommend this property


The property's response is

Thanks for your feedback, We are glad you enjoyed some aspects of your stay. Our lifts are in the process of being repaired unfortunately its not a quick fix.. We apologies for any inconvenience caused and wish you safe travels . See you next time !

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
22 May 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Location is great, staff are great, rooms exceeded expectations considering the cheap price

Disliked: Slow elevator but it's not enough to deter from staying again

Customer would recommend this property

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