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Reviews of Wake Up Hostel

Hostel | 509 Pitt Street, Sydney, Australia 2000

93.0% Overall Rating

1096 out of 1179 customers would recommend this property

Recent review (23/07/2014)

"the common facilities were clean and spacious, and the key card worked the whole time i was there. also front desk was very helpful with luggage storage during check-out"

Read all Wake Up Hostel reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Nightclub
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • ATM / cash machine
  • Bar(s)
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Television room

Purchasable Extras

  • Breakfast USD 7.52

What's Included

  • Linen

Important Information

NO GROUP BOOKINGS. MAXIMUM BOOKING 6 ADULTS The full remaining cost of any booking for stays between the 20th of December and the 2nd of January (inclusive) will be deducted on or after the 1st of December. Payment will be processed using the credit card that you nominated at the time of your booking, and will be non-refundable. If the credit card you nominated is not chargeable on the 1st of December, your booking will be cancelled.

Group booking?

Group of 15 or more traveling to Sydney?

Contact us directly

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93.0%

Overall Rating

1096 out of 1179 HostelBookers customers said that they would recommend 'Wake Up Hostel'

Atmosphere
92.0%
Location
93.6%
Facilities
91.2%
Cleanliness
92.0%
Staff
95.2%
Value
89.6%
Safety
97.6%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Graeme Ashton

Alone

Visiting friends or family

04 July 2013 Graeme would recommend this property

Liked: Cooking and entertainment areas are the excellent, clean bathrooms and toilets, comfortable beds and secure facilities make for a great stay. Will recommend to friends and family.

Disliked: Graeme left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

30 June 2013 Customer would recommend this property

Liked: Great location!

Disliked: Didn't like being charged for using the internet, not cool.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Yonti Schonagen

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

25 June 2013 Yonti would recommend this property

Liked: First of all the location was perfect. Twenty minutes of walking brought us to the Sydney Harbour, while traversing through some of the main shopping streets (ex. George Street). Being centered, literallly, next to the train station was awesome aswell. No need to carry heavy luggage around the city, just a small walk of about five minutes. Another plus was the fact that the rooms had rather large lockers and the beds were comfortable to sleep in.

Disliked: The kitchen and lounge area on the first floor were pretty noisy, due to people cranking up the volume on the tv. After diner time this area was often used for drinking games, which further increased the volume. If you like to party this would probably be no problem, but since we are a couple and do not party that much, we experienced this as annoying at some times. Another downside was that not everyone at the hostel cleaned up his or her own dishes.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Daniël van der Marel

Alone

Sightseeing & culture
Work / volunteering

23 May 2013 Daniël would recommend this property

Liked: Large, clean hostel, many facilities but not free. Staff is very helpful, good location, would've been perfect if closer to the beach. The food is good, it gives you enough space to stay comfortable inside and despite that food get's stolen, the kitchen doesn't leave a lot to desire. Besides, the public leftovers that are to be stored among the public food can be pretty much like winning the lottery on the right moment.

Disliked: It is expensive and (but that's the risk of a backpacker) food might get stolen.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

david bayliss

Alone

Partying / nightlife
Visiting friends or family

12 May 2013 david would recommend this property

Liked: I Highly recommend Wake Up hostel. The staff bent over backwards to offer any assistance that they could. The facility looks great and has great character. Every thing was exceptionally clean and bar and cafe were great value!

Disliked: A little expensive perhaps, but so is everything in Sydney.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

James Bean

Alone

Backpacking / gap year

09 May 2013 James would recommend this property

Liked: free city tour is a must, met some great new people.

Disliked: James left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

thomas perkins

Alone

Backpacking / gap year

09 May 2013 thomas would recommend this property

Liked: clean and modern hostel, woudl stay again.

Disliked: thomas left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lee Walker

Alone

Beach / sunbathing
City break
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

24 April 2013 Lee would recommend this property

Liked: This Hostel is right next to Central Train Station which you can get to anywhere in Sydney or beyord... The Staff are friendly and very helpful :) :)

Disliked: Lee left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Andrew Wyatt

With my spouse / partner

Backpacking / gap year

20 April 2013 Andrew would recommend this property

Liked: Great location, helpful staff, good meal and drinks deals.

Disliked: Toilets weren't as clean as you would like, expensive for what you get.

68.6%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Anna Collins

Alone

Work / volunteering

07 April 2013

Liked: Secure.

Disliked: 10% deposit paid via hostel bookers was then charged again at the hostel who then denied that they had charged me an extra ten percent. Staff were unhelpful and rude. Having read previous reviews which mentioned this as a problem, I was disappointed to see this problem has not been resolved. Staff tried to blame exchange rates and bank card fees for 40 pounds of deposit and refused to accept their mistake despite the additional money charged was exactly ten percent and unable to be explained by any other reason. In terms of the hostel itself the bathrooms are dirty, the rooms were clean although slightly annoying that every guest has to listen to the messages put over the tannoy whenever the hostel is putting on an event. Staff were much less friendly and approachable than any other hostel I have stayed in. The kitchen is too small for the volume of guests. It is secure and safe though and city walks organised were good.

The property's response is...

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

03 April 2013 Customer would recommend this property

Liked: Central, helpful staff, big showers

Disliked: Like in most of Australia, having to pay for Wifi. Waiting for the elevator - there were only 2 and there was always a bit of a wait.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Work / volunteering

02 April 2013 Customer would recommend this property

Liked: The location is perfect and it feels very safe with the extra nightlock on the front door.

Disliked: I slept on the first floor and during the night you could here all the noise from the bar and the television is on that floor, were people watch movies till 3am and really loud.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

02 April 2013 Customer would recommend this property

Liked: A lot of transient backpackers and not the usual story with sydney backpackers (working/ looking for work and they don't mix and they take over the whole room) which means it's easier to mingle and the prospects of meeting travelling buddy's. Also good diversity in nationality! If you're only doing a short stay, don't be put off by the price. It's worth it.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

01 April 2013 Customer would recommend this property

Liked: Friendly staff 6 bed dorms, very personal, just enough to meet people and make friends... Lockers in the rooms Clean Location Air circulation in the rooms is good..no bad air :-) No "wild" animals like cockroaches :-) Actually this is the best hostel i've ever been in any big Australian city

Disliked: Very slow lifts/elevators

71.4%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture
Visiting friends or family

01 April 2013 Customer would recommend this property

Liked: Sidebar

Disliked: Mens bathroom/toile

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

GARRY DEPAOLI

With friends / other travellers

Sightseeing & culture

23 March 2013 GARRY would recommend this property

Liked: Good Location easy to get to from airport either by shuttle which stops at the hostel door or train across the street. Very big busy and bustling with activity and within walking to downtown, Darling Harbour, Opera House, Harbour Bridge. Highly recomended!

Disliked: GARRY left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

20 March 2013 Customer would recommend this property

Liked: location, things were clean considering how many guests, bar downstairs. easy to meet people and have a laugh

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Chim Miu Ling

With friends / other travellers

Work / volunteering

18 March 2013 Chim would recommend this property

Liked: convenient location, clean & safe

Disliked: expensive internet access

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

12 March 2013 Customer would recommend this property

Liked: I didn't really get a chance to experience all the things this place offered, but it was ultra-modern, with keycard access to the lifts etc, a decent bar downstairs (gets crazily packed at night), a TV/movie area on one of the floors - if you were here for a while you'd never get bored.

Disliked: It's expensive - but then, it is in the centre of Sydney. No lockers in the room I was in - and some potentially unsavoury characters!

The property's response is...

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

12 March 2013 Customer would recommend this property

Liked: The location is as close to CBD and Central Station as it can be. The Restrooms are extremely clean. If you dont care spending a bit more, this is just an awesome hostel

Disliked: The WiFi price, 7$ a day? cmon !

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Events / festivals
Partying / nightlife

11 March 2013 Customer would recommend this property

Liked: The location is extremely convenient located across the road from Central station. While the hostel hosts good facilities like a cafe with cheap eats and a bar with the same, good music and chilled vibes, it's also centrally located near Broadway, Chinatown and the foodie cafes in Surry Hills (try Toast on Elizabeth St for breakfast). Rooms were large and felt really secure and we couldn't hear any other room noise or traffic which is a bonus. Would easily reccomend to all ages.

Disliked: Not massive complaints, just a few in our group found the female bathrooms a bit dirty and the mattresses a bit soft. All in all not massive complaints found here.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

With friends / other travellers

Work / volunteering

10 March 2013 Customer would recommend this property

Liked: location

Disliked: Unclean toilets

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 20%
Location - 100% Cleanliness - 60% Value - 60%

Camille Thurnherr

With friends / other travellers

Events / festivals

09 March 2013

Liked: Good location.

Disliked: My friend's laptop was stolen from the storage room and the management didn't really offer to do much about it. Not happy! We might have to take legal action.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

09 March 2013 Customer would recommend this property

Liked: I liked the kitchen and the way security worked, only getting onto the floor you were staying on.

Disliked: I was worried there would be a lot of partiers, which they were a lot of people who enjoyed the Sydney night life, and still came into the room quietly.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Katharina Ditz

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sports, adventure or outdoor activities
Work / volunteering

09 March 2013 Katharina would recommend this property

Liked: The rooms are very clean, the bathrooms(most of the time) too, you have two quick elevators and the key card works very well. all the gas cookers a working and you there's no rush our, so you have everytime of the day enough space to cook.

Disliked: in the fridge is to less space for all of the cool boxes and you always have to search for a pot or forks because there are not many of it.


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