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Reviews of Base Sydney

Hostel | 477 Kent Street, Sydney, Australia 2000

76.5% Overall Rating

341 out of 432 customers would recommend this property

Recent review (12/01/2015)

"Fantastic hostel and our first stay in Australia was great.amazing location and staff are so helpful. Rooms could be cleaner and beds need checking over as most squeek but or are damaged. The showers and toilets are…"

Read all Base Sydney reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • No curfew
  • Secure lockers
  • Internet / Wi-Fi
  • Nightclub
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • ATM / cash machine
  • Communal kitchen
  • Elevator / lift(s)

Purchasable Extras

  • Luggage Room USD 4.37
  • Breakfast USD 5.24
  • Towel USD 3.49

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Sydney?

Contact us directly

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76.5%

Overall Rating

341 out of 432 HostelBookers customers said that they would recommend 'Base Sydney'

Atmosphere
73.6%
Location
93.6%
Facilities
70.4%
Cleanliness
69.6%
Staff
77.6%
Value
68.8%
Safety
81.6%
Refine your results Showing 320 of 345 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 12 | 13   Next
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82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Jennifer Dumont

With friends / other travellers

Sightseeing & culture

14 May 2012 Jennifer would recommend this property

Liked: Great location and friendly people

Disliked: Didn't like rooms with 10 people

37.1%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Work / volunteering

12 May 2012

Liked: The location.

Disliked: The staff- only spoke to one of the girls the whole time (blonde curly hair) thought she was kinda rude, never said please or thankyou, just not very welcoming. She also thought it would be a good idea to put me (a girl travelling alone) in a room with 4 long stay blokes who kept the room in a complete mess. While it isnt the hostels fault that they guys were messy, in melbourne base, they checked the rooms every other day to make sure people werent leaving their stuff everywhere and that everything was working ok and nothing was broken or dirty. It was obvious that the carpet never got cleaned. The staff just dont really seem to care the state of the rooms or whether your having a good stay (never got asked). The atmosphere was pretty lacking, everything is in a weird lay out. the kitchen and dining room was in the basement, a tv would be great down there! would make it more chilled and somewhere you want to spend time! This hostel is big, with alot of people and its so impersonal.

62.9%
Atmosphere - 60% Staff - 20% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife

05 May 2012 Customer would recommend this property

Liked: Clean and good value for money.

Disliked: Majority of the staff are just plain rude and unhelpful (the larger lady), but there is a couple that actually have manners. The blonde guy on the travel desk hasn't a clue what he is talking about. Tip-if you want your airport shuttle reimbursed (you have to stay 3 nights), remember the receipt and get ready to argue with the staff. I stayed for 7 consectutive nights but they refused to reimburse me because my original booking was for 2 nights.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

30 April 2012 Customer would recommend this property

Liked: Large rooms, great location

Disliked: Lack of storage space for bags on check out/check in

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Relaxation/spa
Sightseeing & culture
Sports, adventure or outdoor activities

30 April 2012 Customer would recommend this property

Liked: Location is pretty good, right behind the town hall and town hall station, a 5 min walk to the beautiful darling harbour

Disliked: way too less power points (4 in a 10-Bed-Dorm) Male-Bathroom was closed on my floor, had to go to another level.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture

17 April 2012 Customer would recommend this property

Liked: Very good and clean hostel. Nice atmosphere and fun bar downstairs.

Disliked: They don't have free internet nor luggage storage room. They charge for lockers after checkout.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Grace Langridge

Alone

Sightseeing & culture

09 April 2012

Liked: It's in a great lcoation and has everything you want from a backpackers. The staff are knowledgeable and helpful and the free pick up is a bonus. Meals at Scary Canaray are excellent value too.

Disliked: It has a real party atmosphere with guests who had little respect for quiet hours. Also unfortunately my room was dirty and didn't smell very nice. and the whole place felt like it needed a deep clean.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

27 March 2012

Liked: location

Disliked: Kitchen is messy. Dining area and kitchen closes after midnight. Some of the staff are not very helpful: Situation I: I left an USB in reception after printing, a staff just searched for a while, finding nothing and has no follow-up action [another staff wrote a short note in the reception area and finally the USB is found, lucky]. Situation II: I contiuned my booking via the web (coz it has discount), going to change from 6 ppl dorm to 10 ppl dorm. In the next day morning, reception staff cannot find my booking, so she just let us to stay in our original room. When I asked if she needed my key card for renewing, she said no. Then, at 10:30am, my key card could not work no more.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

22 March 2012 Customer would recommend this property

Liked: Good atmosphere and friendly people, comfy beds. Great location close to beautiful Darling Harbour.

Disliked: Kitchen facilities were quite poor and not much space left in the fridge.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Tim Zwart

With my spouse / partner

Backpacking / gap year

24 February 2012 Tim would recommend this property

Liked: Good

Disliked: Tim left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

21 February 2012 Customer would recommend this property

Liked: I was unexpectedly upgraded to a sanctuary dorm free of charge. The room (4 bed) was lovely and clean. You could hear a little bit of Scary Canary (the bar next door) until about 11pm, but nothing else after that.

Disliked: The room I was in had an air conduct which let a lot of light into the room and being in the top bunk directly next to the door could be a problem for those who are light sleepers - luckily I had an eye mask which helped a great deal!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jenny Tickner

Alone

Backpacking / gap year

12 February 2012 Jenny would recommend this property

Liked: Staff were great and very friendly! Jonny was grand and was helpful at breakfast time :) a delishious "butter and jammin" guy ;) Leanne was also very helpful and friendly! Scary canaries was crazy an a good night out! Defiantly would stay here again! Rooms were big and met loads of nice people. Kitchen was big and spaceious. nice to have lockers under your bed to keep your stuff safe. :) well worth the money!!

Disliked: Jenny left no negative feedback.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

09 February 2012 Customer would recommend this property

Liked: Location

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

03 February 2012 Customer would recommend this property

Liked: big rooms, female only dorms, location excellent

Disliked: big hostel so not as friendly as others iv stayed in

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Kunel Tanna

With friends / other travellers

Backpacking / gap year

03 February 2012 Kunel would recommend this property

Liked: Good staff and location. Kind of free airport transfer and breakfast booking 3 or more nights.

Disliked: Sometimes impersonal. Have to book online to get good rates.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

03 February 2012 Customer would recommend this property

Liked: astandard Base hostel. Generaly good at everything.

Disliked: You pay inflated prices if you want to extend your stay.

54.3%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year

01 February 2012

Liked: nothing

Disliked: the rooms, the people, the cleanliness of the matresses and rooms... everything is "out of order"

77.1%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Events / festivals

30 January 2012 Customer would recommend this property

Liked: Great location right in the centre of town, great bar downstairs

Disliked: Massive wait to get checked in by a disinterested and unfriendly staff that didn't even apologise for an over 20 min wait.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

24 January 2012 Customer would recommend this property

Liked: Propre dans l'ensemble Chambre récente et grande (10 personnes) bonne situation géographique

Disliked: Clim vraiment trop forte dans les chambre

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Powell

With friends / other travellers

Beach / sunbathing
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

24 January 2012 Laura would recommend this property

Liked: Good size bathroom. Fun social atmosphere, all night security a bonus. Clean

Disliked: Laura left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 20% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture

23 January 2012 Customer would recommend this property

Liked: Friendly and helpful staff

Disliked: Female bathrooms were disgusting. Common tv/relaxing area too cramped with travel desks.

74.3%
Atmosphere - 20% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Relaxation/spa
Romantic getaway
Sightseeing & culture

14 January 2012

Liked: own bathroom with each room air conditioning travel desk location is wonderful if you like it to be near the city. If you like it more quiet, then stay at a smaller hostel

Disliked: the kitchen: - very dirty - no sharp knives - no clean plates/ everything just lay around - our stuff was stolen

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

12 January 2012 Customer would recommend this property

Liked: location, activities, nice rooms

Disliked: Customer left no negative feedback.

45.7%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture

10 January 2012

Liked: beds are comfy

Disliked: My key card would stop working daily, so everyday i had to go down to reception to get it sorted which was annoying as there was always a queue, The kitchen has extremely basic equipment - good luck finding a fork and it is filthy. They is no storage room if checking out you are only allowed to use it if you are checking in. The staff are rude and extremely unhelpful and there isn't any real atmosphere.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

10 January 2012 Customer would recommend this property

Liked: The location - it's easy to get to and easy to get to everything else!

Disliked: We were stopping on the 3rd floor and the music from the bar was still very loud, especially at the weekend! Make sure you don't get put on the first floor or you will not sleep. After paying $100s for staying there - they still charged me to store my back after checkout :(


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