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Reviews of Parrotfish Lodge

Hostel | 37 Warner Street, Port Douglas, Australia 4877

74.5% Overall Rating

59 out of 68 customers would recommend this property

Recent review (29/07/2014)

Alix Passarella thinks…

"Location was great-1 block from the town and a 5min walk from the marina for reef excursions. The ensuite bathoom was spacious and clean. Breakfast, while only corn flakes and toast and jam, was nice…"

Read all Parrotfish Lodge reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Reception (limited hours)
  • Bar(s)
  • BBQ area
  • Café
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 14.04

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Port Douglas?

Contact us directly

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74.5%

Overall Rating

59 out of 68 HostelBookers customers said that they would recommend 'Parrotfish Lodge'

Atmosphere
73.6%
Location
92.0%
Facilities
68.8%
Cleanliness
60.8%
Staff
76.0%
Value
73.6%
Safety
76.8%
Refine your results Showing 55 of 55 reviews 1 | 2 | 3   Next
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45.7%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 20%
Location - 100% Cleanliness - 40% Value - 60%

Alix Passarella

With friends / other travellers

Backpacking / gap year
Sports, adventure or outdoor activities
Visiting friends or family

29 July 2014

Liked: Location was great-1 block from the town and a 5min walk from the marina for reef excursions. The ensuite bathoom was spacious and clean. Breakfast, while only corn flakes and toast and jam, was nice especially considering the average meal in Port Douglas is 25-35 Aus dollars (without a beverage of any kind). The bar serves decent Mexican food and you can purchase a VB beer for 8 dollars which is a deal considering the cost of everything else in town.

Disliked: Ive stayed at countless hostels around the world and I disliked almost everything about this hostel. The staff was rude about 98% of the time and acted bothered when you asked them a question. There was also a very strange dynamic at this hostel--It didnt feel like a hostel. It felt like a temporary motel for people looking for seasonal work. There were a bunch of "twenty-something" Europeans that sat around and smoked all day. Im a "twenty-something" and found this annoying. The employees seemed to be friends with all the people "living" at the hostel and couldnt be bothered with any other guest. There were also numerous signs up about paying rent on time or get kicked out and signs stating they would charge you for an extra night if you checked out 15min later than 10am...Just a very negative vibe around the place. The pool wasnt clean, I found 3 cockroaches in my room during the 3 days and the kitchen was filthy and had absolutely no room in the fridge for anything...probably due to the fact that numerous people are living there and using up all the space in the fridge! There was dirty laundry hung everywhere and the Wifi was absolute CRAP! I couldnt wait to leave this place! Three days was too long. I would say go to Port Douglas for your reef excursion and leave promptly (no more than 2 days) and definitely DO NOT stay at Parrotfish!

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

City break
Sightseeing & culture

29 June 2014

Liked: Close to the main street, friendly, helpful staff. Relaxed atmosphere. Free breakfast.

Disliked: Not clean enough in some areas of the hostel. Some people were quite noisey in a common area till about 4.30am. Breakfast needed some multi grain toast, not just white.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
City break
Events / festivals
Relaxation/spa

18 May 2014 Customer would recommend this property

Liked: It is very close to the centre of Port Douglas and also to the beach. Love the themed rooms!

Disliked: We were told 12 pm check-in in our confirmation email, but couldn't check in until 4 pm - no biggy though.

54.3%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Beach / sunbathing
Sports, adventure or outdoor activities

28 March 2014

Liked: It was clean and it is in a good location!

Disliked: The owner is very rude and what he wants is just money money and money in any case! Never had this kind of experience in other hostels. Unfortunately, Its not just my opinion...I have talked with other guest, guys and they feel the same like me. We were charged more because I was booking with HostelBookers, others because they were girls and not boys. One lady was so disappointed because the stuff was so rude to her because of her age. (She was 50 years old)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Olivia McKay

Alone

Backpacking / gap year

03 March 2014 Olivia would recommend this property

Liked: This hostel is amaing, Infact after my first night here I have signed up to living here for the next few weeks! great Vibe and cannot wait to see what it is like in the peak season here.

Disliked: Nothing

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

Alone

Events / festivals

14 November 2013 Customer would recommend this property

Liked: location, plenty of area to lounge around

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

09 October 2013

Liked: Location

Disliked: Messy small kitchen. Looking very run down on the outside. They close reception down for two hours in the middle of the day.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

10 March 2013 Customer would recommend this property

Liked: Friendly staff, great artwork dotted around, free wifi bike use breakfast!! Brilliant! Cool music and relaxed vibe Large rooms

Disliked: Kitchen could have been cleaner, had CCTV to check you washed up but I think they would benefit from reinforcing some of the rules and being stricter with cleaning and washing up as flies and bugs around + dirty work tops Hobs could do with upgrade Floor of dorm really needed a sweep

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
Sightseeing & culture

03 February 2013 Customer would recommend this property

Liked: All services were included and staff was very helpful

Disliked: humidity! Wish we had come at a better time.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

24 January 2013 Customer would recommend this property

Liked: I really liked the friendliness of the staff. The owner always went out of his way to help us out. My friend's flight lost her luggage on her way to Australia, and the Parrotfish owner was being super sympathetic and really trying to help us communicate with the airport and airline. The free Wifi really came in handy!

Disliked: Customer left no negative feedback.

42.9%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

Backpacking / gap year

25 November 2012

Liked: Location, not far from the beach or the town centre. Comfy beds, spacious rooms. Free internet

Disliked: The hostel was not clean at all. Notices in bedrooms that all belongings had to be put on surfaces on certain days so the floors could be mopped... no one did a thing. Bathrooms were not clean, kitchen was not clean- there were bugs on the surfaces, the fridges did not work, my milk went off after 2 days of being in the fridge as they were not cold enough. Also there is a horrible smell in the room where the fridges are kept. Posters up for activities taking places nearly every night and yet not one thing took place the entire time i was here. Me and another girl wanted to hire the bikes they have on offer, we were not allowed to leave our ID as deposits for the bikes, and after walking to the cashpoint to get some money we discovered that not one of the bikes was rideable- they were all rusty and the chains had broken off. The staff at reception were not helpful- ie. i was not given any bed linen on checkout

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

Alone

Beach / sunbathing

04 October 2012 Customer would recommend this property

Liked: free internet

Disliked: no lockers in the room and not enough sockets for electricity in the rooms

60.0%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 40% Value - 60%

Katherine Steventon

With my spouse / partner

Backpacking / gap year

10 September 2012 Katherine would recommend this property

Liked: good location to the town, just of the main high street!

Disliked: staff weren't the friendliest!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Natalie Barnes

Alone

Backpacking / gap year
Work / volunteering

16 March 2012 Natalie would recommend this property

Liked: Great room with ensuite, fan, aircon, lockers. Salt water pool, kitchen facilities, laundry, extra toilets and showers, bar ($5 beers and a happy hour), free internet, free bikes, games (pool table, ping pong table, wii, puzzles, boardgames, books and magazines, plenty of areas to hang out in, right in the middle of town and the guys that run it are great. Still have rules in place to keep it a bit quiet which suits me. Great place to chill out.

Disliked: Nothing

51.4%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 40%

Julie Olsen

Alone

Backpacking / gap year

18 October 2011

Liked: The location was perfect and there was a nice pool. Free bikes

Disliked: There was a bad bad stench from the mens bathroom. Generally nothing was clean or inviting (kitchen, fridges , rooms etc.) The main stair to the rooms was halfway blocked by a 'Wet floor sign', because one of the airconditioners was above that spot!! Why don't lead the water away!? Plus the electricity was turned of in the rooms from 10 am-5 pm.

82.9%
Atmosphere - 80% Staff - 40% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Beach / sunbathing
City break

24 June 2011 Customer would recommend this property

Liked: Good location and facilities. Nice pool area.

Disliked: The staff in the reception desk were not very service-minded.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Britta Hofmann

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Work / volunteering

22 June 2011 Britta would recommend this property

Liked: They have a really nice Pool here, free Wi-Fi, free BBQ every Thursday and Saturday, free Breakfast and there you get a either 2 pieces of toast with jam or a bowl of cornflakes, sometimes with fruits and tea and coffee. The kitchen is a bit small but most of the time not too busy so that you can cook and dont have to wait too long.

Disliked: The cleaners should mop the rooms and not just change the bags of the bins!

71.4%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 40% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

30 May 2011 Customer would recommend this property

Liked: Friendly atmosphere

Disliked: Kitchen wasn't good equiped

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 20% Value - 100%

Eilish Hayes

With friends / other travellers

Backpacking / gap year

13 October 2010 Eilish would recommend this property

Liked: great pool, nice bar. rooms really spacious

Disliked: the kitchen wass dirty, messy and you had to hire basic utensils like cutlery, bowls, plates. Generally these are free fior use in hostels

40.0%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 40% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

06 September 2010

Liked: good location close to centre of town.

Disliked: the road the hostel is on is dark at night so you do not want to come back alone. there are so many additional deposits to pay for when you get there e.g. $20 to hire a cup, cutlery and plates and internet is expensive. also, the kitchen was COVERED in ants. they were everywhere and youre not allowed to have food in your room and so there were ants crawling in the food on the shelves. also, the kitchen doesnt open before 8am and so if you have a tour booked and want breakfast before, you cant get into the kitchen. at night, the music was so loud that you couldnt sleep and it carried on for ages. i really do not think that i would recommend this hostel.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Karlene Wall

02 May 2010 Karlene would recommend this property

Liked: Close to main Street

Disliked: Karlene left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

21 March 2010 Customer would recommend this property

Liked: Very good location, just one street back from the main street in Port Douglas. Girl at reception was helpful and gave advice on reef trips etc. We did a trip with Poseidon and it was great.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

25 November 2009 Customer would recommend this property

Liked: A very nice hostel. Clean and friendly. The pool was great and the beach was a short walk away.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 40%

April Coffey

23 August 2009 April would recommend this property

Liked: Pool looked nice, just stayed for one night and it was okay, a bit quiet but in v good location. Not blown away but can't really knock it- free brekkie is a good shout

Disliked: April left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Danielle Brown

26 July 2009 Danielle would recommend this property

Liked: The staff was very helpful and friendly. A fun place to stay!

Disliked: Danielle left no negative feedback.