Reviews of The Friendly Hostel

182 Torquay Rd, Hervey Bay, Australia 4655

89.3%

220 out of 226 HostelBookers customers said that they would recommend 'The Friendly Hostel'

Atmosphere
88.8%
Location
81.6%
Facilities
89.6%
Cleanliness
89.6%
Staff
92.0%
Value
92.8%
Safety
90.4%

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97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

sarah butler

With my spouse / partner

Family Holiday

23 April 2012 sarah would recommend this property

Liked: the way it is laid out so you have great homely area for watching tv and doing your cooking. free internet/wifi. they held our bags for us for free while we did a fraser island trip.

Disliked: we weren't able to get picked up from bus station as our bus got in too early (6am) and then when we arrived after getting a taxi there the office was shut until 8am!! that was kinda annoying cos we'd rung and spoken to a guy in the office when we arrived at the bus station and he'd failed to mention the fact that the office would be unattended!!

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Thue Thomsen

With my spouse / partner

Beach / sunbathing

15 April 2012 Thue would recommend this property

Liked: Nice hostel with kitchen ( shared by only 3 rooms) and balcony

Disliked: Thue left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

14 April 2012

Liked: Free bike hire, no bunk beds

Disliked: The bathroom could use a shine up

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Maria Halhjem

With my spouse / partner

Backpacking / gap year

26 March 2012 Maria would recommend this property

Liked: Nice and homey feel. Small and quiet place. Big kingsize bed in the doublerooms. Free bikehire. Free wifi (although a bit slow).

Disliked: The people in the dorm in our unit didn't do their dishes. I guess that's not the hostels fault, but an annoyance to us.

57.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 20%
Location - 80% Cleanliness - 60% Value - 40%

Katie sleight

With my spouse / partner

Sightseeing & culture

26 March 2012 Katie would recommend this property

Liked: Comfortable double bed with air conditioning in our room

Disliked: very dusty room Staff are unorganised. We arrived back from a trip having booked into the room which we had stayed in previously which had our bags in, the receptionist told us to take The key on our trip and when we returned we could just go back into our old room. She had put another couple in there however when we returned, which was a bit embarrassing. The manager arranged another room for us, and was helpful and apologetic, so the problem was easily solved, just very inconvenient at 10.30 at night. Also, we had a caskmof wine stolen out of the fridge. Very annoying.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Christopher Clark

Alone

Backpacking / gap year

09 March 2012 Christopher would recommend this property

Liked: one of the most homely hostels I've stayed at on east coast. each dorm has a tv area with nice sofas, kitchen and very clean bathroom. free fast wifi! very helpful staff. 2mins to beach. excellent place to chill out for a day or two (although not much to do in hervey bay unless your doing a tour, e.g. fraser island). would love to go back to this great hostel.

Disliked: no free breakfast, although everything else was perfect

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Tirsa Papilaja

With friends / other travellers

Backpacking / gap year

08 March 2012 Tirsa would recommend this property

Liked: EVERYTHING! The owner was the kindest and helpfull man we ever meet during our travell! Excellent service and free pickup/drop off from/to the bus station. The (bed&bath)rooms were clean, spacious and save! Just a 10min walk to the town center and beach. Don't look further and book a room here!

Disliked: Nothing!

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

29 February 2012 Customer would recommend this property

Liked: Free pick up from greyhound, free internet, free towel with double room, large well equipped clean kitchen, nice chill out/social area, free bike hire. Large room. Phone to accept incoming calls.

Disliked: Nothing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Melissa Hill

With my spouse / partner

Backpacking / gap year

23 February 2012 Melissa would recommend this property

Liked: We loved staying here, it was very homely and comforting. It was clean and the room was big.

Disliked: Kitchen was a bit small.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

richard jones

Alone

Backpacking / gap year

11 February 2012 richard would recommend this property

Liked: Picked up from bus station promptly. Free wi fi throughout stay individual kitchens Quiet and peaceful hostel very helpful owner and staff

Disliked: Need to keep the bicycles serviced! ..it is a long bay so the free bike hire is very useful.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sports, adventure or outdoor activities

22 January 2012 Customer would recommend this property

Liked: Very friendly staff. It is not really a hostel, it is more like a apartment. you share a kitchen, bathrom and a living room! with tow other rooms. Very clean and huge bed, new air conditioning. also a free pick-up service from the bus terminal.

Disliked: nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Fabio Almeida

With my spouse / partner

Backpacking / gap year
Romantic getaway

21 January 2012 Fabio would recommend this property

Liked: The double room with air conditioner was fantastic. Internet was free.

Disliked: A bit of sand on the bed, and the free Internet wasn't so great but was free :)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Gitte Sørensen

With my spouse / partner

Family Holiday

18 January 2012 Gitte would recommend this property

Liked: This place was so mutch better than I have dreamd about:)

Disliked: Gitte left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

aeri lee

Alone

Sports, adventure or outdoor activities

04 January 2012 aeri would recommend this property

Liked: A kind staff, cleaness

Disliked: aeri left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Peter Jansen

With my spouse / partner

Family Holiday

28 December 2011 Peter would recommend this property

Liked: Great rooms; comfortable beds; friendly, helpful staff; well laid-out; good location.

Disliked: Peter left no negative feedback.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Patricia Denise de Man

Alone

Backpacking / gap year
Beach / sunbathing
Work / volunteering

11 December 2011 Patricia Denise would recommend this property

Liked: Very clean! the unit (bathroom and kitchen) I just had to share with 5 others! they have normal beds and bunkbeds, they're very good and soft! Atmosphere is very good! Free bicycle hire.

Disliked: Wifi didn't work that well, but it's free! location is ok, but hervey bay a bit boring, and the supermarkets a 20 minute walk away (but you can use their bikes for free!)

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

11 December 2011 Customer would recommend this property

Liked: Nice quite hostel. Had a spacious double bed room - was great.

Disliked: Wifi did not work all the time.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alistair Higham

With my spouse / partner

Backpacking / gap year

27 November 2011 Alistair would recommend this property

Liked: The kitchen and bathrooms were only shared between 4 rooms.

Disliked: Nothing

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

19 November 2011 Customer would recommend this property

Liked: The owner Gary was fantastic, very friendly and accommodating. The hostel was extremely clean. Each unit has 3 rooms and each unit has there own bathroom and kitchen which was great. Free wifi available.

Disliked: Not much atmosphere, so very difficult to meet other travellers at this hostel.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

12 November 2011 Customer would recommend this property

Liked: Free internet and transfers and the facillities were great three rooms shared a bathroom, lounge and kitchen/dining area

Disliked: n/a

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Jessica Lee

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities

12 November 2011 Jessica would recommend this property

Liked: Liked the self contained apartments. Gary was really helpful in recommending the best Fraser Island tour for us and allowing us to use the facilities when we got back even though we had checked out. Bikes are really good to get around as the hostel isn't too close to amenities. Rooms are pretty spacious and the hostel is very clean

Disliked: Location, but the free bikes helped! otherwise, was a good 20min walk to the supermarket. Reception hours could be a bit longer! Our coach left at 1.25am but the latest we could get a drop off was 7pm so we ended up[ getting a taxi for around $15!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Florian Gniech

Alone

Backpacking / gap year

10 November 2011 Florian would recommend this property

Liked: Great place. Felt like home. Great to meet people. Very clean and comfy!

Disliked: WiFi was free but way too slow!

88.6%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Amandeep Samrai

With my spouse / partner

Backpacking / gap year

30 October 2011 Amandeep would recommend this property

Liked: Clean, good value for money, liked the little apartment style of the units and each unit having its own kitchen and TV. Location was fine, and we were able to book our Fraser Island tour really quicky and easily.

Disliked: We were told that if we payed by credit card for out tour at the office of the tour operator that there wouldn't be a feee- but there was and it cost us 9 dollars. We also wanted to put our bags in luggage storage, but reception wasn't open and there was no key deposit box, so we had to hide it behind the tv. Not ideal. Plus, we were told that the wi fi had been fixed and we really needed to sort out our bus ticket, but it hadn't been fixed. These incidents put a bit of a downer on our experience at the Friendly Hostel.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Matthew Russell

With my spouse / partner

Backpacking / gap year

10 October 2011 Matthew would recommend this property

Liked: Superb - stay here!! Gary the owner is superb - helped us book all our trips and gave us free internet and free dvds were on offer!! Total star! Rooms good with shared facilities that are good!

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

28 September 2011 Customer would recommend this property

Liked: Great homely atmosphere, bikes necessary to explore Hervey Beach, very knowledgeable owner!

Disliked: Nothing really


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.