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Reviews of Caravella Backpackers Cairns City Waterfront

Hostel | 149 The Esplanade, Cairns, Australia 4870

85.3% Overall Rating

516 out of 556 customers would recommend this property

Recent review (12/06/2013)

"We were upgraded to a twin room at check in! Nice chilled atmosphere and helpful receptionists."

Read all Caravella Backpackers Cairns City Waterfront reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Washing machines
  • Laundry service
  • Reception (limited hours)
  • Café
  • Communal kitchen
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 4.73

What's Included

  • Airport Pickup
  • Luggage Room
  • Linen

Important Information

if arriving after 8 pm you must give us a call prior (phone details on confirmation email)please confirm if possible 24 hours prior

Group booking?

Group of 15 or more traveling to Cairns?

Contact us directly

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85.3%

Overall Rating

516 out of 556 HostelBookers customers said that they would recommend 'Caravella Backpackers Cairns City Waterfront'

Atmosphere
81.6%
Location
86.4%
Facilities
78.4%
Cleanliness
85.6%
Staff
94.4%
Value
88.0%
Safety
82.4%
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68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

12 June 2013 Customer would recommend this property

Liked: We were upgraded to a twin room at check in! Nice chilled atmosphere and helpful receptionists.

Disliked: Not as close to the nightlife as I would have liked.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Krystine Habel

Alone

Sightseeing & culture

11 June 2013 Krystine would recommend this property

Liked: location

Disliked: old, run down

60.0%
Atmosphere - 60% Staff - 80% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Relaxation/spa
Sightseeing & culture
Visiting friends or family
Work / volunteering

20 May 2013

Liked: urm... the staff were nice and couldnt do more for you. We were instantly upgraded to a private on suite.

Disliked: The kitchen fasilities were rubbish. the internet was rediculously priced. There were all sorts of charges here and there. Its not a terrible place to stay though. Just wastn my cuppa tea

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

WINGKI FONG

Alone

Backpacking / gap year
Beach / sunbathing
Business / conference
City break

20 April 2013 WINGKI would recommend this property

Liked: toilet air conditioner

Disliked: WINGKI left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Hui-Min Chen

With friends / other travellers

Backpacking / gap year

28 March 2013 Hui-Min would recommend this property

Liked: Nice, clean, friendly staff but a bit lack of privacy in shower facility. Also, if there are more hocks would be more handy for us. Overall speaking, we had a good stay.

Disliked: Lack of privacy in shower place and more hooks or a small platform would be better.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Michael Rooke

With friends / other travellers

Backpacking / gap year

26 March 2013 Michael would recommend this property

Liked: Clean rooms with good soft beds (especially compared to Asia!)...staff are very friendly and always willing to help with your plans at the front desk. Kitchens are nice and big which is good because it gets busy at dinner time. Lovely location along the esplanade and a 5 min walk from the lagoo, 10 minute walk from centre of town.

Disliked: Bathroom door in our room did not have a lock which was a bit weird and awkward at times. Otherwise no problems.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

11 February 2013 Customer would recommend this property

Liked: Free upgrade when hostel was obviously not busy. Very good. Flexible staff

Disliked: Not the cleanest place, but this was worse on our later stay.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

11 February 2013 Customer would recommend this property

Liked: Flexibility with rooming options - upgrade on our first night there when the hostel clearly wasn't full. A nice touch.

Disliked: Inconsistent staffing. Very good sometimes, and poor others. Not all had the same level of knowledge about the facility. The older gentleman who appeared to be the owner didn't seem to know the front house processes as well as his staff and indeed wasn't sure what rooms were where.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

zhi (LUCY) liu

As a family with children

Sightseeing & culture

10 February 2013 zhi (LUCY) would recommend this property

Liked: good for value, good location, but the free meal at night is not real free, I have to buy some extra orders,which seems not so honest. But in general, it is very good one to recommend. I might come back.

Disliked: zhi (LUCY) left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

10 February 2013 Customer would recommend this property

Liked: The free/discounted meals!

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

09 February 2013 Customer would recommend this property

Liked: Clean. Stayed here twice both times in private room. First room was fine but kinda sketchy looking. Second room was fantastic.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sara Jenkins

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Events / festivals
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

15 January 2013 Sara would recommend this property

Liked: Spacious room, comfortable beds, amazing front desk staff.

Disliked: Nothing at all!

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

jennifer macken

With my spouse / partner

Backpacking / gap year

11 January 2013 jennifer would recommend this property

Liked: Our flight arrived at 5am in cairns and the hostel staff left a key out for us to check into our room straigt away because the reception doesn't open until 7

Disliked: jennifer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

08 January 2013 Customer would recommend this property

Liked: The staff are very helpful, everywhere is clean, the rooms are secure, air conditioning is amazing, Right on the sea front, kitchens and pool are a nice size.

Disliked: Slight walk from the centre of Cairns, around 5 mins so it is a little tough in the summer heat.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities

07 January 2013 Customer would recommend this property

Liked: Private double room was huge - we had a sitting room and fridge! Had a minor problem with the room that was attended to immediately. Tremendously satisfied with the location, price and service. Would recommend to anyone. Friendly, personable staff make it very easy to stay.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Beach / sunbathing
Visiting friends or family

03 December 2012 Customer would recommend this property

Liked: Friendly and helpful staff, good atmosphere, showers were clean. Tours on offer were reasonably priced and were all excellent fun.

Disliked: Wifi was a bit expensive. Some windows in my room were not secure

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

peter wright

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture

22 November 2012 peter would recommend this property

Liked: I spent my 1000th hostel overnight here! And this hostel is among the best. The best feature is the long tables outside the kitchens, where you can readily meet and chat to people. The TV is wisely located in one corner of the courtyard so it doesnt dominate over conversations -- I wish all hostels would do this. The staff are extremely helpful and obliging.

Disliked: The kitchen was well-equipped but a bit chaotic, largely the fault of guests who think that, if they have washed their dishes, it's quite alright to leave them standing in the drainer for ever. And others who leave things in the sinks! The people following have to pile their dishes on top, or spend time clearing the last person's items. The notices are fair and clear, but hostels need to do some gentle policing in addition.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Pär Wiberg

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Romantic getaway
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

11 October 2012 Pär would recommend this property

Liked: Very friendly and helpful staff - awesome guys! Wide range of tours offered. Able to get money back for leaving the hostel for a diving "live aboard" and then get the same room when we returned.

Disliked: Pär left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Marie Lyons

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

04 October 2012 Marie would recommend this property

Liked: Good location, good tour desk, clean facilities, large fridge in double room.

Disliked: The hostel did not pick up the phone for our free transfer so we had to get a can from the airport.

The property's response is...

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

19 September 2012 Customer would recommend this property

Liked: Extremely friendly staff, upgraded us to a twin room when we arrived. Bathrooms and kitchen was regularly cleaned which was a plus. Everyone seemed to respect the no noise after 11pm because we slept well most nights. Free air con and free meals down at the woolshed were really good. Literally ten minute walk from town.

Disliked: Was all good, had absolutely no problems.

57.1%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 20% Value - 60%

Customer review

Alone

Backpacking / gap year

16 September 2012

Liked: thestaff were friendly

Disliked: bedhseets werent clean, the rooms and fridges werent either. small fridge in each dorm isnt enough when half the dorm have been thre 2 months+

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Angie Lemmer

With friends / other travellers

Beach / sunbathing
Relaxation/spa
Visiting friends or family
Work / volunteering

29 August 2012 Angie would recommend this property

Liked: Everything! It's a great place to stay. Staff couldn't be more friendly & helpful. Clean, cute, even has a pool :)

Disliked: Nothing

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Family Holiday

18 August 2012 Customer would recommend this property

Liked: Great location! Easy walk to all the action in Cairns.

Disliked: A few wall hooks and shelves to place clothing and toiletries would have been great. More natural light in our room would have been appreciated, too.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Nicholas Egan

With my spouse / partner

Backpacking / gap year

09 August 2012 Nicholas would recommend this property

Liked: Close to town, clean, reasonably priced, comfortable, good sized pool and pool area.

Disliked: Ants in the room

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

LAI SHAN YUEN

Alone

Backpacking / gap year
Sightseeing & culture
Work / volunteering

06 July 2012 LAI SHAN would recommend this property

Liked: family stay with really good location and free meal!

Disliked: N/A


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