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Reviews of Brisbane City Backpackers

Hostel | 380 Upper Roma Street, Brisbane, Australia 4000

74.7% Overall Rating

583 out of 731 customers would recommend this property

Recent review (15/04/2014)

Mari Valkeinen thinks…

"Good location, big terrace, pool, Wi-Fi (which unfortunately works poorly and it is impossible to load pictures to blogs or FB)."

Read all Brisbane City Backpackers reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 14.03
  • Breakfast USD 4.68
  • Towel USD 9.35

What's Included

  • Luggage Room
  • Linen

Important Information

CANCELLATION POLICY 48 hrs notice from the date of arrival is required to cancel a booking. CHECK-IN POLICY All guests are required to produce goverment photo ID on check-in. Persons wishing to stay in our backpacking dormitory accommodation are required to have with them, a full sized travellers backpack.

Group booking?

Group of 15 or more traveling to Brisbane?

Contact us directly

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74.7%

Overall Rating

583 out of 731 HostelBookers customers said that they would recommend 'Brisbane City Backpackers'

Atmosphere
70.4%
Location
83.2%
Facilities
72.0%
Cleanliness
74.4%
Staff
72.8%
Value
68.0%
Safety
82.4%
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80.0%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Mari Valkeinen

Alone

Backpacking / gap year

15 April 2014 Mari would recommend this property

Liked: Good location, big terrace, pool, Wi-Fi (which unfortunately works poorly and it is impossible to load pictures to blogs or FB).

Disliked: Wi-Fi not working. Also no place to sit and read a book and chill after sunset (rooms too dark, terrace too dark with no lights, kitchen area too busy). Kitchen tables too high for sitting comfortably.

51.4%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

20 March 2014

Liked: Location

Disliked: No lockers, unfriendly staff

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Visiting friends or family

16 March 2014 Customer would recommend this property

Liked: Clear

Disliked: No personal cabinet in the room

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

26 February 2014 Customer would recommend this property

Liked: Good location, nice bar and food, fun activities every night

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Events / festivals

24 February 2014

Liked: Location is pretty good. Very close to Train station and shops

Disliked: - Staff at times were rude and not interested. - Inconsiderate guests - Uncomfortable bed

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

michael mcnally

With friends / other travellers

City break
Events / festivals
Partying / nightlife
Relaxation/spa

24 February 2014 michael would recommend this property

Liked: Cheap rooms, comfy beds, cheap food, huge kitchen, friendly staff. Prime location right near Coles. Highly recommend to anyone travelling on a budget

Disliked: Nothing

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 40% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

09 January 2014 Customer would recommend this property

Liked: I felt there was a sociable atmosphere which has definitely lacked in some other hostels I have stayed at whilst travelling. Even though the hostel was a little way out of the city, they did provide an hourly bus service which was definitely beneficial. The staff were always helpful and friendly.

Disliked: Wifi was overpriced and very slow, the crowd did get rather rowdy so noise was sometimes an issue when trying to sleep. The room was reasonably clean but really smelt bad and the bed matresses pretty much resembled a duvet, very thin.

62.9%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 80% Value - 40%

Kevin Way

Alone

Backpacking / gap year
Work / volunteering

07 January 2014

Liked: Really close to the transit centre

Disliked: It was extremely hot everywhere and the "free" internet did not work. Also there was no cold water which is shit!

62.9%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

25 November 2013

Liked: Compared to other hostels in Australia the people dish wash surprisingly well.

Disliked: No answering of emails before arrival. No real 24h reception, however unfriendly night portier who was not available by the telephone number given at the closed reception.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

15 September 2013 Customer would recommend this property

Liked: The nice people, the great facilities and the great and friendly staff.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture
Visiting friends or family

18 August 2013 Customer would recommend this property

Liked: Excellent location

Disliked: Fairly noisy until about 2am, but to be expected from such a central backpackers.

40.0%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 40% Value - 20%

Customer review

Alone

Backpacking / gap year

09 August 2013

Liked: nice view of the city skyline from the terrace, location

Disliked: dish issued on bail, no help from the ladies from reception, internet in the evening not working, live there working people, very small dorms

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 60% Value - 80%

david shuttleworth

Alone

Backpacking / gap year

06 August 2013 david would recommend this property

Liked: Well equipped kitchen, has its own bar, wi fi ok though not quite good enough for skype, close to bus and train station and big supermarket

Disliked: quite far from everything else though South bank not too bad at 15-20 minute walk. the on-site bar can be noisy and annoying if you are not in the mood or don't like watching endless sports very loud on the big TV. The 'pool' is a bit of a joke but it's nice to have a sunbathing area in a hostel.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
City break
Events / festivals
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

25 July 2013 Customer would recommend this property

Liked: The rooms were clean, warm and quiet and I got a really good nights sleep. I got upgraded from a 14 bed dorm to a 6 bed dorm which was pretty ace :) The pub area was fun with a lot of character and the staff were really friendly and helpful. It's a great location with a beautiful view and I would totally recommend this hostel.

Disliked: None.

80.0%
Atmosphere - 100% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

23 July 2013 Customer would recommend this property

Liked: Fun atmosphere, good location.

Disliked: "Free Wi-fi" was awful. When it worked it was incredibly slow. Staff were not very friendly or helpful, seemed to just want to have a good time and party.

71.4%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Tien Shawn, Wei Chong

Alone

Shopping
Sightseeing & culture
Visiting friends or family

20 July 2013

Liked: Being near Roma St Station, the location was top class. The CBD was only a short walk away. The card access system made me feel safe.

Disliked: As with all hostels around the world, drunkenness of the guests can be a huge problem. In my case, a drunken Irishman managed to cause such a ruckus outside my room such that my roommate opened the room door. The Irishman then proceeded to pee inside the room (J) on the carpet, and slept on a random bed (despite him not even being from the room). What irked me was that when the staff came shoo the Irishman away and also to clear up the room, all they did was just to pour some detergent on the floor, and place some towels on the pee. At no point of time did the staff apologise for the Irishman's behaviour or ask how the other people staying in the room felt. You can only imagine how grotesque it is sleeping in a room with fresh pee on the carpet.

57.1%
Atmosphere - 40% Staff - 20% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Sam Lewis

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

17 July 2013 Sam would recommend this property

Liked: Deck was a nice place to eat during day and night with views over the river and city

Disliked: Some staff members treated guests as an inconvenience to their own enjoyment of their 'party lifestyles' and were very rude. The rules regarding cutlery and plates were silly ( you could only rent a pre-determined set) and the kitchen was filthy - nobody cleaned up after themselves. Dirty pans everywhere.

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year
Work / volunteering

13 July 2013 Customer would recommend this property

Liked: nice staff, very safe (you need a card for every door), nice bar and roof top

Disliked: a little walk to the city centre, very small showers (and not very clean)

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Brendan O'Neill

With my spouse / partner

Backpacking / gap year
City break
Sightseeing & culture

12 July 2013 Brendan would recommend this property

Liked: does what it says on the tin, its big and there is a lot of people here. we got upgraded to a smaller dorm when we arrived. the staff were always helpful

Disliked: the wifi was awful, i checked and all i was getting was 1mbps an 0.1% connectivity!!! terrible. the dorms were a bit grubby and the window was sealed but that was probs due to the air con. the gubby kitchen was down to the people staying there rather than the hostel itself, but it was cleaned thoroughly twice a day.

62.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 60% Value - 20%

Customer review

Alone

Backpacking / gap year

23 June 2013 Customer would recommend this property

Liked: Good size kitchen and rooftop terrace.

Disliked: Weird plastic pillows and the room smelt a bit damp.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

22 June 2013 Customer would recommend this property

Liked: The bar has a really good atmosphere and we got upgraded to a private room when we arrived which was really nice with a fridge, ensuite bathroom and tv.

Disliked: The food wasn't great. But it was very cheap.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Paul Fennelly

With my spouse / partner

Shopping
Sports, adventure or outdoor activities

11 June 2013 Paul would recommend this property

Liked: v. Good location. Staff v. V. Nice

Disliked: Paul left no negative feedback.

71.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 40% Cleanliness - 80% Value - 60%

megan sutherland

With friends / other travellers

Backpacking / gap year

11 June 2013

Liked: Good bar and kitchen area with plenty of seating. Staff were really helpful and friendly. Near to the train station and a supermarket. Spacious rooms.

Disliked: Unfortunately we were let down by the place because it wasn't a backpackers! Everyone was here to work or to find work and not social at all!

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Patrick Colavito

With my spouse / partner

Romantic getaway

27 May 2013 Patrick would recommend this property

Liked: Got there reallly to late but the bar looked like alot of fun. The pool was really cool and the view of the city was breathtaking. there seemed to be a few scetchy characters hanging around the area/ bar but other then that id say we had a pleasant expericence

Disliked: Patrick left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

24 May 2013 Customer would recommend this property

Liked: Good location, easy to walk to the city centre. Great views from the hostel itself and a relatively cheap little cafe onsite serving general breakfast and lunch/dinner foods.

Disliked: Showers were really cold and there were no ladders to get up to the top bunk.