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Reviews of Chill Backpackers

Hostel | 328 Upper Roma Street, Brisbane, Australia 4000

74.4% Overall Rating

166 out of 216 customers would recommend this property

Recent review (19/02/2014)

"Rooftop terrace had good views of Brisbane, free sausage sizzler on Fridays. Staff were friendly"

Read all Chill Backpackers reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

What's Included

  • Luggage Room
  • Linen

Important Information

Check-in policy: In the interests of security, all guests are required to produce government photo ID on check-in. Persons wishing to stay in our backpacking dormitory accommodation are required to have with them, a full sized traveller’s backpack. A backpack is not required to stay in a single, twin or double room. Payment: Every transaction made using eftpos of credit card will incur a $1 surcharge Chill Backpackers reserves the right to pre authorise credit cards prior to arrival. Bookings are only guaranteed with a credit card which is valid and has sufficient amount equal to the full amount of the booking. Cancellation policy: Please be aware there is a 48 hour cancellation period with Chill Backpackers. Once inside this period, full payment will be taken of the provided credit card. A cancellation number needs to be obtained when cancelling a booking.

Group booking?

Group of 15 or more traveling to Brisbane?

Contact us directly

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74.4%

Overall Rating

166 out of 216 HostelBookers customers said that they would recommend 'Chill Backpackers'

Atmosphere
72.0%
Location
85.6%
Facilities
72.0%
Cleanliness
73.6%
Staff
78.4%
Value
70.4%
Safety
68.8%
Refine your results Showing 170 of 179 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7   Next
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Work / volunteering

15 June 2011 Customer would recommend this property

Liked: Great outdoor decks where you could sit and hang out with a beer. Close to train station, supermarket and restaurants

Disliked: Rooms were a little stuffy as there are no windows that opened so you get that airconditioning smell

60.0%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

City break

09 May 2011

Liked: The location is good.

Disliked: Bathrooms were not so clean and somebody had thrown up there. There was a central air conditioner, so the room was really cold.

85.7%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Dianne Atkin

With my spouse / partner

City break
Events / festivals
Partying / nightlife
Visiting friends or family

12 April 2011 Dianne would recommend this property

Liked: Pretty much everything. It's close to everything we needed, very clean. Movies on the roof are a great idea!

Disliked: People yelling during the night. The walls are pretty thin.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

kenny lang

Alone

Work / volunteering

27 February 2011 kenny would recommend this property

Liked: Close to the train station and city centre Very friendly, welcoming, efficient, pleasant and helpful staff. Very clean! Great room mates

Disliked: Having to pay for internet access - a hassle and neighbouring hostel offering free internet access. Worn computer keyboards and slow, old, outdated computer hardware - unable to get skype to perform - frustraing and a waste of money. Unlucky as I lost my webcam, headset and all my NZ dollars by accident.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

LOUISE NORTON

With friends / other travellers

Backpacking / gap year

13 February 2011 LOUISE would recommend this property

Liked: good location for city centre and transit centre, really clean and helpful staff.

Disliked: no lockers or window in room

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

City break

09 December 2010 Customer would recommend this property

Liked: Nice Location. The roof terrace is great. Close to the city centre

Disliked: party place. More suitable for younger people.

42.9%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 20%
Location - 60% Cleanliness - 20% Value - 40%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

26 November 2010

Liked: Please read the dislike section for a full review. The hostel is only a 10-15 minute walk from the shopping district and South Bank. The doors to dorm rooms are electronic key cards. Grocery store is directly across the street and the bus transit centre is a 2 minute walk away.

Disliked: There are no lockers in the rooms. The rooms are very small. There is a $10 deposit for a plate, bowl, cup and cutlery. The kitchen is small and gross, and even after it was cleaned, wasn't all that clean. The beds are simple sponge mattresses which aren't comfortable but bearable, and the pillows are old and stained. Security seems to be a problem as they do random key card checks and the two nights I was there, there was apparently a huge group of people on the rooftop patio who weren't staying at the hostel. Three travelers I spoke to had stuff stolen from their rooms; mostly electronic items like cell phone and ipod. I ended up carrying all my valuables with me on my day trips rather than leaving them in the room. It would take very little effort for this hostel to increase security by putting in simple wooden lockers. You're best option is to walk 1 block up the road and stay at the YHA as the price of a dorm bed is roughly the same price.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife
Visiting friends or family
Shopping

16 November 2010 Customer would recommend this property

Liked: Roof top teracce was great place to chill out with other travellers

Disliked: .

54.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 20% Value - 40%

sina joene

With friends / other travellers

Backpacking / gap year

11 October 2010 sina would recommend this property

Liked: die toiletten war sehr sehr verdreckt!! das dreierzimmer war sehr minimal. ohne schrank etc.die lage dagegen ist sehr zentral!

Disliked: sina left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

29 September 2010 Customer would recommend this property

Liked: The staff are great and so are the other people staying there always have a good time everything is clean and tidy. Ive been staying once a week for the past 9 months and I highly recomend stay here. Cheers and thanks to everyone at chill

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Partying / nightlife
Relaxation/spa
Shopping

27 September 2010 Customer would recommend this property

Liked: Location

Disliked: Had to hire plates, don't like that + wasn't that clean

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Events / festivals

26 September 2010 Customer would recommend this property

Liked: good staff

Disliked: nothing

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

26 September 2010 Customer would recommend this property

Liked: cleaniness, 30 minutes free internet per day, close to greyhound bus stop, Coles

Disliked: small kitchen, eating tables only outside (obviously not very good when it's raining ;-)), you have to lend out cutlery and plates for 10 dollars

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

24 July 2010 Customer would recommend this property

Liked: Great and very helpful staff

Disliked: very cold rooms. there was a poor air con system in our room which cannot be turned off. it made the room freezing and myself and my friend woke up with sore throats because of the air con. there should be an air con system that people can turn on/off themselves.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

23 July 2010 Customer would recommend this property

Liked: - Location- Huge hostel- Movies every night

Disliked: - Only cutlery/crockery available for bond

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

12 July 2010 Customer would recommend this property

Liked: Very clean, everything was new. Nice view from the rooftop. Helpful staff.

Disliked: The system used for the wireless internet wasn´t that good. Impossible to log out if you loose your log in/log off site.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

26 June 2010 Customer would recommend this property

Liked: Rooms very small. Looks good from the outside but inside it is dated and lack of toilets/showers per people. It was OK

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

18 June 2010 Customer would recommend this property

Liked: Good friendly hostel but the rooms at night are freezing as they keep the air con on and there are no controls for it in the rooms - reception control it and unfortunately they wont adjust it! Other than that its a pretty good hostel - staff very friendly!

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

07 June 2010 Customer would recommend this property

Liked: Good facilities, and good helpful staff.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

25 April 2010 Customer would recommend this property

Liked: The room and toilet was clean and the staff were friendly and helpful.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Johanna Bertenbreiter

20 April 2010 Johanna would recommend this property

Liked: was ok, nice staff.

Disliked: Johanna left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

04 April 2010 Customer would recommend this property

Liked: I really liked the decks on the 3rd and 4th floors. The music was also good.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 40%

Customer review

27 March 2010

Liked: I thought it was ok however I would probably not stay again

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

19 March 2010 Customer would recommend this property

Liked: location, sun deck

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

15 March 2010 Customer would recommend this property

Liked: the location was preety good although the beds were not that comfy and there were some roudy clowns

Disliked: Customer left no negative feedback.