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Reviews of Chill Backpackers

Hostel | 328 Upper Roma Street, Brisbane, Australia 4000

77.3% Overall Rating

164 out of 213 customers would recommend this property

Recent review (19/02/2014)

"Rooftop terrace had good views of Brisbane, free sausage sizzler on Fridays. Staff were friendly"

Read all Chill Backpackers reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Outside area
  • Television room

What's Included

  • Luggage Room
  • Linen

Important Information

Check-in policy: In the interests of security, all guests are required to produce government photo ID on check-in. Persons wishing to stay in our backpacking dormitory accommodation are required to have with them, a full sized traveller’s backpack. A backpack is not required to stay in a single, twin or double room. Payment: Every transaction made using eftpos of credit card will incur a $1 surcharge Chill Backpackers reserves the right to pre authorise credit cards prior to arrival. Bookings are only guaranteed with a credit card which is valid and has sufficient amount equal to the full amount of the booking. Cancellation policy: Please be aware there is a 48 hour cancellation period with Chill Backpackers. Once inside this period, full payment will be taken of the provided credit card. A cancellation number needs to be obtained when cancelling a booking.

Group booking?

Group of 15 or more traveling to Brisbane?

Contact us directly

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77.3%

Overall Rating

164 out of 213 HostelBookers customers said that they would recommend 'Chill Backpackers'

Atmosphere
74.4%
Location
86.4%
Facilities
76.8%
Cleanliness
76.8%
Staff
82.4%
Value
73.6%
Safety
70.4%
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77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

28 March 2012 Customer would recommend this property

Liked: Staff helpful and good location

Disliked: Rooms a bit pokey

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

27 March 2012 Customer would recommend this property

Liked: Great location for Southbank and other Brisbane attractions. Very friendly and helpful staff. Kitchen area well maintained.

Disliked: The only thing I would improve would be to have free or reduced cost internet. However, I was given 1 hour free time on check in.

62.9%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year

20 March 2012

Liked: Good location, staff did deal with our many problems when we raised them.

Disliked: It didn't live up to our expectations, it says it's a flash packers but it is just a basic hostel. The room was very small with no windows, definitely not a brand new hostel.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Martin Wanzeck

Alone

Backpacking / gap year

23 February 2012 Martin would recommend this property

Liked: nice accomodation....

Disliked: smells a litle bit in the rooms, it is not possible to open the windows

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Matthew Pickles

With friends / other travellers

City break

18 February 2012 Matthew would recommend this property

Liked: Awesome location - not very far from the CBD and Southbank, but also not very noisy so if you need to rest, you can. Also has an amazing chill out area on the roof, perfect for good days.

Disliked: The elevator smells a bit off but that's about it!

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 80% Value - 60%

Terry Remin

Alone

Backpacking / gap year

07 February 2012 Terry would recommend this property

Liked: This property is close to the train station

Disliked: the rooms are s small there is little room for bags and everyone has to crawl over each other to move around in the room

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

02 February 2012 Customer would recommend this property

Liked: Good air conditioned, very clean showers, toilets. Safe Place, great Hostel!

Disliked: No lockers in 4 Share bedroom

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Visiting friends or family

17 January 2012 Customer would recommend this property

Liked: feel secure and safe building

Disliked: the kichen was small and I could not barely standing in the kitchen and bath room was not clean

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Maria Stephens

Alone

City break
Shopping
Sightseeing & culture

03 January 2012 Maria would recommend this property

Liked: I was close too the city

Disliked: The pillow, but it was better that lous. Otherwise it was good. :o)

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Visiting friends or family

21 December 2011 Customer would recommend this property

Liked: Its clean, comfortable, has some great facilities and good location for getting to everywhere on foot.

Disliked: Didn't like having to leave a deposit for cups, plates and cutlery and then having to carry it up to the thrid floor kitchen. Also wasn't able to use discount vouchers as supposedly already discounted, but vouchers did not state this.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bernard Russell

With friends / other travellers

Backpacking / gap year

27 November 2011 Bernard would recommend this property

Liked: Nice pleasant friendly people running the joint who made our stay enjoyable. For a change good to stay at a place without a Bar. Great location & value for money.

Disliked: no complaints & no suggestions as to how to improve.

57.1%
Atmosphere - 80% Staff - 40% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

25 November 2011

Liked: Movie room, large outdoor seating area

Disliked: Plastic pillows were so uncomfortable, we tried to extend our stay but were told we had to book it online again, which was cheaper anyway by $10. Wireless Internet kept disconnecting and is not free like the hostel next door! You have to hire cutlery from reception, the hostel was not value for money!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

24 November 2011 Customer would recommend this property

Liked: close to greyhound stop, clean, friendly staff

Disliked: could of had free wifi and seperate bathrooms and not shared.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

22 November 2011 Customer would recommend this property

Liked: Hostel was clean and safe and definately near to buss station.

Disliked: Pillows were made out of plastic or similar and they were very uncomfortable. Bunck beds were also uncomfortable since you could feel the pillars through the mattress.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Chien Chang Chen

With my spouse / partner

Backpacking / gap year
Family Holiday

19 November 2011 Chien Chang would recommend this property

Liked: Staffs are friendly

Disliked: Nothing

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

18 November 2011 Customer would recommend this property

Liked: Clean and safe. Good location. Friendly staff.

Disliked: Kitchen is too small for such a large hostel, and limited room in the fridge.

80.0%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

31 October 2011 Customer would recommend this property

Liked: they clean room every day.

Disliked: no free wi-fi access.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Hali Sayers

With friends / other travellers

Sightseeing & culture

27 October 2011 Hali would recommend this property

Liked: This was my first hostel that I ever stayed in and I really liked it and it was great for the price and right next to the train station

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture
Work / volunteering

09 October 2011 Customer would recommend this property

Liked: Nice location, very friendly and helpful staff. Job deks as a good support.

Disliked: Our bathroom was closed duo to renovating work, so i had to go downstairs to go to toilet.

85.7%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Anne van Ee

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

29 July 2011 Anne would recommend this property

Liked: Clean, near supermarket and city center, nice view and good kitchen. Free sausages on Tuesday!

Disliked: No seperate toilets for gender. Room a bit small (3 persons).

The property's response is...

74.3%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 80% Value - 20%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

18 July 2011

Liked: free movies friendly staff free hairdryers in girls bathrooms

Disliked: the size of the rooms was ridiculous! 5 people in a room and there was hardly any floor space at all i stayed in a 2 bedroom backpackers that was double the size of the 5 bed room I stayed in at chill. Also they ran out of blankets! All i had was one sheet and it was freeeezing! The movie room was good, but people were eating on the couches so they were pretty dirty. Just didnt think it was worth 30 bucks a night!

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Harriet Wood

With friends / other travellers

Backpacking / gap year

30 June 2011 Harriet would recommend this property

Liked: Clean, comfortable and really friendly staff.

Disliked: Kitchen was a bit too small and there's not really anywhere to eat indoors if it's cold outside!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Work / volunteering

15 June 2011 Customer would recommend this property

Liked: Great outdoor decks where you could sit and hang out with a beer. Close to train station, supermarket and restaurants

Disliked: Rooms were a little stuffy as there are no windows that opened so you get that airconditioning smell

60.0%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

City break

09 May 2011

Liked: The location is good.

Disliked: Bathrooms were not so clean and somebody had thrown up there. There was a central air conditioner, so the room was really cold.

85.7%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Dianne Atkin

With my spouse / partner

City break
Events / festivals
Partying / nightlife
Visiting friends or family

12 April 2011 Dianne would recommend this property

Liked: Pretty much everything. It's close to everything we needed, very clean. Movies on the roof are a great idea!

Disliked: People yelling during the night. The walls are pretty thin.