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Reviews of Haven Resort

Hostel | 3 Larapinta Drive, Alice Springs, Australia 0870

80.0% Overall Rating

118 out of 138 customers would recommend this property

Recent review (24/08/2014)

"Staff are generally helpful and friendly. Beers for sale are reasonably priced (no BYO). Free breakfast is appreciated."

Read all Haven Resort reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Swimming Pool
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible

What's Included

  • Airport Pickup
  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Alice Springs?

Contact us directly

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80.0%

Overall Rating

118 out of 138 HostelBookers customers said that they would recommend 'Haven Resort'

Atmosphere
75.2%
Location
77.6%
Facilities
78.4%
Cleanliness
79.2%
Staff
84.0%
Value
85.6%
Safety
80.0%
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68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With a large group / tour

Backpacking / gap year

24 August 2014

Liked: Staff are generally helpful and friendly. Beers for sale are reasonably priced (no BYO). Free breakfast is appreciated.

Disliked: Dorms are pretty cramped and there is only one shower per 8 person dorm. You must pay for internet (though it is a very good signal - best I've had in Australia so far). Laundry services are expensive. Overall just a basic hostel - means to an end.

62.9%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 40%
Location - 80% Cleanliness - 60% Value - 60%

Martin Wilke

With my spouse / partner

Visiting friends or family

26 February 2014 Martin would recommend this property

Liked: Average Hostel

Disliked: Kitchen and breakfast was under the average. Moreover someone stole my softdrink from the fridge during 30 minute when we prepared and ate our meal. Okay, it was only a softdrink, but the staff wasn´t very helpful.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture

04 January 2014 Customer would recommend this property

Liked: Great value for money. Awesome pool which is a must in Alice Springs! Easy enough to walk everywhere.

Disliked: In general pretty good, but maybe explain where all the facilities are.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

16 December 2013 Customer would recommend this property

Liked: Really helpful friendly staff

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

15 December 2013 Customer would recommend this property

Liked: Good Location! Helpful, Friendly Staff! Clean room! $5 BBQ every night, which is fab value for money! When I stayed there was also a didgeridoo show which was fantastic!! also got the chance to play one! Also cheap drinks at reception!!

Disliked: Only toast and hot drink with free breakfast!

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Richard Styles

Alone

Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities

06 December 2013 Richard would recommend this property

Liked: The pool!

Disliked: Generally fun down - many things broken, no bike hire (as advertised), laundry came out dirtier than when it went in.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

14 November 2013 Customer would recommend this property

Liked: Clean, comfortable, friendly.

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Family Holiday

14 November 2013 Customer would recommend this property

Liked: free airport transfer to the hostel

Disliked: breakfast very simple and cheap some bedlinen were already ripped

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

28 October 2013 Customer would recommend this property

Liked: Good Atmosphere bbq for $ 5

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ashley Foster

With a large group / tour

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

01 October 2013 Ashley would recommend this property

Liked: Very clean, bathrooms in room!

Disliked: Nothing

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year

13 September 2013 Customer would recommend this property

Liked: Ok

Disliked: ok

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Sports, adventure or outdoor activities

04 September 2013 Customer would recommend this property

Liked: Double rooms had en suites and were spacious plus a TV in the room was good.

Disliked: A bit farther out than the YHA but walking distance to supermarkets.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 60% Value - 80%

Grace Choi

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

09 August 2013 Grace would recommend this property

Liked: Nice and hot water, walkable distance from shopping center, ANZAC hill

Disliked: No one did the dishes. They only give you the sheets and you have to pay for the blankets.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Jamie Horton

Alone

Sightseeing & culture

17 July 2013 Jamie would recommend this property

Liked: It's not too far from town and easily walkable. Free breakfast, if you take advantage of it, is ideal. Pool looks good. Some reception staff were very helpful.

Disliked: Having to pay for wifi in this day and age is ridiculous. Having to pay for a blanket, in winter, when its clear that the rooms are not warm enough is exploitative.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Tina` Scuse

Alone

Backpacking / gap year

17 July 2013 Tina` would recommend this property

Liked: The en suite and clean & tidy dorm rooms

Disliked: The cages under the bed are great but unless you have a large padlock that fits there are no lockers to keep valuables in

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Christopher Hunter

With friends / other travellers

Backpacking / gap year

27 June 2013 Christopher would recommend this property

Liked: It was good value for little money. Easy accessable from the Alice Springs town centre.

Disliked: During my stay the electronic door locks unfortunately did not work.The staff tried to fix it during the day but could't manage to get the locks working again. So we still had access to our rooms via the balcony, but this door was of course unlocked then... So it wouldn't have been very safe if somebody would have wanted to steal something. But the Backpackers there were fortunately no thieves ^^

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Alessandra Willsher

Alone

Backpacking / gap year

19 June 2013 Alessandra would recommend this property

Liked: Each dorm room has a private bathroom and shower which was really nice.

Disliked: They only provide a sheet to sleep with, fine in summer but can get a bit chilly in winter. They charge if you want an additional blanket.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

07 June 2013 Customer would recommend this property

Liked: Good !

Disliked: No

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

29 May 2013 Customer would recommend this property

Liked: The staff were the highlight

Disliked: It would have been nice if tea and coffee were accessible throughout the day instead of just breakfast. Also better or cheaper wifi

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 40% Value - 100%

Kaitlyn Amato

Alone

Sightseeing & culture

03 March 2013 Kaitlyn would recommend this property

Liked: Having a pool there was nice.

Disliked: The kitchen could have been much cleaner, there were red ants everywhere.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

PARK CHORONG

With friends / other travellers

City break

05 February 2013 PARK would recommend this property

Liked: 굿

Disliked: PARK left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

05 December 2012 Customer would recommend this property

Liked: Felt secure there and staff helpful/friendly. Near to a shopping centre i.e. Kmart, Coles, Woolworths etc.

Disliked: nothing

68.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Claire Woodbury

With a large group / tour

Backpacking / gap year
Sightseeing & culture

05 September 2012 Claire would recommend this property

Liked: Good value for money. Good that breakfast wasn't included.

Disliked: Showers have a musty smell - could do with an air vent or similar in the bathrooms. Pool was closed for refurbishment. TV room really smelt awful and I had to leave straight away.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

11 May 2012 Customer would recommend this property

Liked: Convenient location, friendly staff on reception.

Disliked: Ensuite bathroom wasn't very nice. Layout of hostel is confusing.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

10 May 2012 Customer would recommend this property

Liked: There are plenty space for everyone, even the kitchen. Very close to the train station.

Disliked: Customer left no negative feedback.