Reviews of Whitsunday Terraces

5 Golden Orchid Drive, Whitsunday Mainland, Airlie Beach, Australia 4802

77.4%

81 out of 91 HostelBookers customers said that they would recommend 'Whitsunday Terraces'

Atmosphere
65.6%
Location
84.8%
Facilities
76.8%
Cleanliness
75.2%
Staff
79.2%
Value
79.2%
Safety
80.8%

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77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

charlotte Lunn

Alone

Backpacking / gap year

15 January 2012 charlotte would recommend this property

Liked: Good location, good mini units and facilities, good showers

Disliked: Bath plug a bit rusty.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

24 December 2011 Customer would recommend this property

Liked: Really friendly and helpful staff, wide range of tours available for booking at reception. Room had a good sea view and was a little old but generally clean.

Disliked: Air -con was leaking slightly and not very cold, but there was a ceiling fan so it was still alright.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Danique Aaftink

Alone

Backpacking / gap year
Beach / sunbathing
Sports, adventure or outdoor activities

26 November 2011 Danique would recommend this property

Liked: I liked the pool, balcony at our room and the free wifi altough not in the room. The staff was very friendly and helpfull and i could leave my backpack safe en secure for one day, because my bus left late in de evening. I was lucky to arrive first and had a 2persons bed for myself in the dorm, which was more an appartment. I don't like to stay in very big hostels (like base, nomads etc) so this was an good choice.

Disliked: There wasn't enough forks and knifes, bowls and plates and no glasses. The kitchen is old, but everything worked. The door of the bathroom was broken, so we couldn't close it. But probably they fixed it already :)

88.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

julie sloan

With friends / other travellers

Backpacking / gap year

21 November 2011 julie would recommend this property

Liked: It was the most luxiourous place I have stayed that calls itself hostel accomodation!! The view is beautiful, the pool are is fabulous and it is right in the middle of town. I would stay here again in a heartbeat!

Disliked: The only thing I can think of is to maybe have a hot plate in the property for food.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

31 October 2011 Customer would recommend this property

Liked: I loved absolutely everything about this property and was so glad I decided to stay here.From the moment we arrived the staff were so accomodating and upgraded us to an Amazing apartment for our budget price!The accommodation was stunning, we had a large tv and lovely balcony views from our room-all for Such a fabulous budget price!The pool was lovely and the location was central!Really enjoyed our stay here!!

Disliked: Nothing-the property was wonderul for such a cheap reasonable price!

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Business / conference
Romantic getaway
Sightseeing & culture

21 October 2011

Liked: The location of the property was good, but I would not stay here again as the rest of the hotel was so poor.

Disliked: The room had a multitude of faults, the patio doors did not lock, there was a large hole in the ceiling, the bath and the taps were corroded, the ceiling in the bathroom was coming down, the room had not been cleaned prior to our arrival, the crockery was dirty, the used toiletries of the previous occupier were left in the bathroom. When I complained to staff, they said they were aware the room was 'a little jaded'! The refused to give me the address for head office and said it was their policy not to issue refunds. I would strongly advise against staying here.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Nina Sunderland

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities

19 September 2011 Nina would recommend this property

Liked: I loved the terraces! The rooms were big hotel rooms with extra beds put in to make them share rooms. Had a great bathroom and kitchenette, and fantastic balcony with a seaview. The location was excellent and was lovely and quiet. Loved that I had a TV too to watch the rugby. Everything about it was perfect!

Disliked: There was a strange rule about being charged if you didnt take your own rubbish out.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Natasha paine

With friends / other travellers

Backpacking / gap year

15 September 2011 Natasha would recommend this property

Liked: Great apartment, great room great view great pool

Disliked: nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

20 July 2011 Customer would recommend this property

Liked: The rooms with kitchen and bathroom

Disliked: Nothing

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

14 May 2011 Customer would recommend this property

Liked: We were the only 2 in the room. There was a nice pool and a hot tub. There were good views. The dorm room we stayed in (5 people) had its own bathroom and kitchen, so perfect if you want somewhere quiet with walkable distance to all the nightlife!

Disliked: You couldnt meet other travellers here

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Georgina Warner-Smith

Alone

Backpacking / gap year
Sightseeing & culture

03 May 2011 Georgina would recommend this property

Liked: Lovely outlook and swimming pool

Disliked: Not good communal facilities / kitchen etc for meeting people.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year

25 April 2011

Liked: Of the four beds in the room, I was lucky enough to get the one that had an actual mattress on it. It was very comfortable, and I got a good night's sleep. Also, the room comes with a kitchen complete with cookware and plates.

Disliked: This isn't a hostel. It's a property that rents out basic vacation apartments. They've just taken a couple of the rooms and "converted" them into dorms by adding additional beds. There's no programming, no effort to help you meet other people, and even if you did want to have people over to your room, they'll charge you if you get caught. There were ants all over the floor, and the shower barely spat out enough water to wash off.

54.3%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Rannoch Yule

With my spouse / partner

Backpacking / gap year
Beach / sunbathing

19 April 2011

Liked: Private bathroom and kitchen between four with balcony, and walking distance from town.

Disliked: Had a problem with ants and cleanliness could have been better. Aged apartments that don't get much attention. Early check-out.

48.6%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Claire Webster

Alone

Events / festivals

29 December 2010

Liked: The hotel is very close to the main street in Airlie

Disliked: Run down, dirty and ants in the room!

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

16 November 2010 Customer would recommend this property

Liked: swimming ppol looked nice

Disliked: no free internet or overnight luggage storage, dorms are basically an appartement with beds placed in them, beds are hard.

42.9%
Atmosphere - 20% Staff - 20% Facilities - 80% Safety - 40%
Location - 40% Cleanliness - 60% Value - 40%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

28 October 2010

Liked: Nice view over Airlie Beach coze the hostel is located on a hill.

Disliked: The hostel was once a hotel which is now too run down and used as a hostel to squeeze out the last dollar out of it. While I was there a investor visited the location. Additionally the stuff is unmotivated and unfriendly. The reception closed one hour prior to the announced time. Unfortunately the only two PCs of the hostel were in the same room. Is located on a steep hill which is not very comfortable to access. Officially a non party policy but no one who cares about it. Luckily I only booked one night in advance so I could leave the next day.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

11 October 2010 Customer would recommend this property

Liked: It was a lovely quiet place and each dorm room is a hotel suite so has its own balcony, kitchen and bathroom. Everything seemed clean and tidy but its not a great place to meet people other than those in your room.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

30 September 2010 Customer would recommend this property

Liked: This is the best place i have stayed at In australia. Friendly service and the sea views are the best

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

22 September 2010 Customer would recommend this property

Liked: Arrived off the night bus and was allowed straight in my room, which was basically a hotel room with satellite TV, double bed, balcony and proper bathroom all for $30! Very quiet, good if you fancy a night off from partying.

Disliked: Pretty hard to find your way around the resort, its a bit of a maze!

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Visiting friends or family

30 August 2010 Customer would recommend this property

Liked: Plenty of space - views of sea. Away from the crowds but within very short distance of main street. Nice pool - quite small but clean and not busy when we were there.

Disliked: Nothing. However, it is up a steep hill and there are slopes and steps to most of the apartments - not so good for those with disabilities or older clients.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nicholas Dyson

With friends / other travellers

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Visiting friends or family

26 August 2010 Nicholas would recommend this property

Liked: Sea view and the fact that for Hostel prices, you essentially get a large hotel room.

Disliked: Nothing, it was AWESOME. Easily the best place we stayed during our month in Australia.

65.7%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 40%

Customer review

Alone

Backpacking / gap year

17 August 2010

Liked: it 's quiet

Disliked: cold

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities
Beach / sunbathing
Partying / nightlife

17 August 2010 Customer would recommend this property

Liked: Everything

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

17 August 2010 Customer would recommend this property

Liked: Hot tub, fantastic view, nice rooms clean and spacious with tables and chairs, balcony was nice too.

Disliked: Little walk to town, but allowed as the view is great!

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Maaike Bouwmeester

With my spouse / partner

Backpacking / gap year
Family Holiday

06 August 2010 Maaike would recommend this property

Liked: Apartment style - kitchenette available in room, no bunk beds.

Disliked: Rather hard to find the property & reception coming from the greyhound bus. This is known to reception, but staff seemed rather indifferent about trying to fix it. There were a lot of tiny bugs in the bathroom.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.