Reviews of Estacion Mendoza

12 February 2010

Liked: I wasn´t very impressed with this place. The rooms were tiny and the lock on the locker was broken. After check-out on the day I was moving on I had to keep my bag in a small cabinet, that also had no lock and was accessable to everyone. The staff friendliness varied widely depending on who was on duty. The one´s that didn´t speak any English were the friendliest and most helpful. Upon arrival I was shown my bed and given sheets and a towel I had to make the bed myself (which I don´t mind) and was not shown around. I wasn´t shown around or explained anything (like breakfast timings, what facilities there are to use, what time I have to check out....) Rooms had no reading lamps so when someone stayed up late reading or got up early everyone had to wake up. The pool seemed a little filthy. One my check out day I was told: "You pay now!" although it was still early (around 9:30 hrs) and I had to bring down the sheets myself. The girl checking me out was asking for a different (higher) amount than there was on my confirmation so after a little argueing I paid the amount that had been confirmed but she seemed very upset about this. Sure there are better hostels in Mendoza.

Disliked: Michaela left no negative feedback.

02 February 2010 Customer would recommend this property

Liked: We arrived early off the bus, it was in a good location from the bus station, a do-able 10min walk which was good. We couldnt check in until 12 which was fine so we put our bags somewhere safe. We then sat in the living area, which was fine, the hostel seemed to be from what we saw (only the downstairs!) to be nice, well kept and clean. Free wifi and a pool out the back.About an hour later the young woman working there that delt with everyone came and told us we could not stay there and had to go somewhere else. It was literally that abrupt and uncaring. She showed us somewhere else on a map that was very far out of town. She did not apologise once, and didn't seem to care much about the situation she had put us in. We explained we did not want to stay in that location. She then walked off and brought us another leaflet, a hostel closer to town which we accepted reluctantly as there was nowhere online we could see with availability for the current day, it being a weekend, and we now appeared to have nowhere to stay! We then got our bags, and I asked for our deposit back which she silently and reluctantly gave us. If we had not asked for it, we would not have got it. From the moment we walked in everyone was very cold and unfriendly which is a huge shame as the place looked fine and I'm sure you could stay there and it'd be fine but we were hugely disappointed with their treatment and lack of care to their guests. Hope you have a better experience than us if you stay here!

Disliked: Customer left no negative feedback.

17 January 2010 Robert would recommend this property

Liked: Good tidy Hostel. No problems - staff were excellent and helpful. Felt very welcome.

Disliked: Robert left no negative feedback.

11 January 2010 Stuart would recommend this property

Liked: only 10 minutes from the bus station so easy to walk to. Gaby and the other girls made us feel very welcome although we were only staying for 1 night. The only problem was we booked a 4-bed dorm but the hostel only has 8-bed dorms (and ours was full of ignorant Aussie 20 somethings who thought that by whispering when packing at 6am, we wouldn't hear them). That apart, I would recommend this hostel to anyone.

Disliked: Stuart left no negative feedback.

08 January 2010 Customer would recommend this property

Liked: Really nice ladies at the reception, very clean, superb breakfast.

Disliked: Customer left no negative feedback.