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Reviews of Quimelen Lodge

Guesthouse | Gallardo 136, Bariloche, Argentina -

Facilities

  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Late check-out
  • Wake-up calls
  • Bar(s)
  • Café
  • Common area / room
  • Internet access in public areas
  • Outside area
  • Television room
  • Infant bed
  • Sofa

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Bariloche?

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51.4%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

With my spouse / partner

City break
Relaxation/spa
Sports, adventure or outdoor activities

28 January 2013

Liked: The room we stayed in was quiet, as it did not face the street.

Disliked: We did not get the room we booked (we got three single beds instead of one double bed). We did not have hot water for the first day and a half. We did not get internet in the room. The bathroom door did not move unless you lifted it off the ground. The shower was not enclosed and there was just a drain in the ground, so the bathroom was full of water when you were done showering, and it even seeped out into the carpeted room. The television in the room did not have a remote, and it unplugged on its own every once in a while. We had originally booked for 8 nights, but within two hours we spoke with reception to say we only wanted to stay 3 nights as the have a 2 day cancellation policy. The girl at reception said it shouldn't be a problem, but we would have to speak to the manager who was not there. After 2 more days of the manager not coming and not answering the calls the staff were giving her, we got a message from the manager saying that we would only be refunded half of the days back. After explaining everything to the unfortunate girl at reception who had to be in the middle of all this, she herself ended up refunding the days 5 days less we were staying.