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HostelBookers refunds customers affected by violent clashes in Egypt

03-Feb-2011

Protestors in Egypt have been calling for the resignation of President Hosni Mubarak who has been in power for 30 years. Violent rallies have been taking place on the streets since 25 January 2011 and the demonstrations appear to be ongoing.

In response to these circumstances, HostelBookers, the budget accommodation specialist, would like to assure its customers that a deposit refund will be honored for the thousands of travellers who have booked accommodation through HostelBookers.com in the affected area. To learn more, customers can email the HostelBookers.com Customer Service Team directly at CustomerHelpDesk@hostelbookers.com and they will look at all queries on a case by case basis.

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HostelBookers is the only budget accommodation website in the travel industry that does not apply a service charge and is, on average, 8.7% cheaper than its nearest competitor. It features over 20,000 hostels and budget properties on its website in 3,500 destinations across the world.