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About us

HostelBookers has operated as an online travel agency for 7 years and employs over 100 people. We aim to provide customers with unrivalled service quality and value for money, which is why more than five million travellers visit our site each year. Read more about our journey.

  • No service charges or booking fees

    If you make a booking with HostelBookers, you won’t pay us a booking fee or service charge. We believe in value for money, which is why we work closely with the properties listed on our site to ensure that we get the best deals for our customers.

  • Lowest price guarantee

    Thanks to the strong relationships developed with the properties listed on our site, we are also able to offer a lowest price guarantee – find a property listed on HostelBookers.com cheaper elsewhere on the internet (for the same travel dates and booking conditions) and we’ll refund double the difference.

  • Customer Service 365 days of the year

    Should you require any assistance with your booking our friendly, multi-lingual Customer Service team is available and happy to help 365 days a year.

  • Commitment to quality

    HostelBookers staff regularly monitor property availability, pricing and descriptions listed on HostelBookers.com. Any properties receiving consistently poor customer reviews are removed from our site, to ensure that a high quality standard is maintained.

  • Secure payment

    At HostelBookers, we take payment security very seriously. Sensitive information is encrypted and protected by a Comodo Extended Validation Certificate and identity assurance warranty.

Customer reviews

  • Marie Thomas

    02 Sep 2014

    1st experience, so far so good, the description of the hotel was accurate and overall I'm happy I booked with HostelBooker.com

  • Emma Roberts

    02 Sep 2014

    I found it affordable and offered an easy approach to locating a hostel to suit my requirements.

  • Anke Schimweg

    02 Sep 2014

    Fine. We booked a lot of hostels through hostelbookers - never had any problems.

  • Anke Schimweg

    02 Sep 2014

    We booked al lot of hostels through hostelbookers. All of them were fine and all bookings were without complications.

  • Shannon Weaton

    02 Sep 2014

    Great. This was one of the cheapest places in manhattan. Overall, excellent choice.

  • Jordan Lomax

    02 Sep 2014

    For my first experience of travelling alone hostel bookers definitely made it easier with the information in all the places i booked with proving to be accurate.

  • Merel Koppen

    02 Sep 2014

    Easy going clean hostel with friendly staff. Location is close to khao san road, but not too close so that it will keep you awake during the night.

  • LUIS ANGEL RUBIO ROMERO

    01 Sep 2014

    I think you can find a nice and cheap Hostel for a reasonable price in every single city you could possibly want

  • Ellen Anderson

    01 Sep 2014

    Prompt in processing details and appreciate that there are no booking fees. Not as many hostel options though.

  • Margaret Bridge

    01 Sep 2014

    Excellent - very easy to use, quick, cheap and efficient! It's very easy to get an impression of the properties on the site. I don't think I've ever been surprised by somewhere I've booked through the website.

  • Omer Collins

    01 Sep 2014

    HostelBookers keep it elegantly simple, and also provide all info needed about hostels. Its also very useful that so many people use this website to review hostels, as you get reliable feedback about where you consider to stay.

  • Chris Untereiner

    01 Sep 2014

    Welcoming reception. Close to the train station and bus station. The dorm was spacious with a large bathroom. The common area was comfy with a large patio.

  • Jess Baikie

    01 Sep 2014

    Easy and reliable - only website I use. I like how you can choose the currency you want.

  • Rebecca Cartwright

    01 Sep 2014

    Great site for comparing and finding a property that fits your requirements, and wants for your stay.

  • Leopoldo Moreno

    01 Sep 2014

    HostelBookers made it quick and easy to find and book a place to sleep before my trip, will use again!

  • Victoria Vigilanti

    01 Sep 2014

    It was great. Easy to navigate to the hostels I wanted and a very convenient checkout. Would order many times from here.

  • Dominique Pashley

    01 Sep 2014

    It's a good way to find hostels, although you should book it directly from the hostels website.

  • sarah black

    01 Sep 2014

    There was always a good selection of hostels, even on the day that they were needed. Generally had better prices than other websites. The app was very convenient and easy to use so that you didn't have to find a computer.

  • sarah black

    01 Sep 2014

    The app was very convenient and easy to use so you didn't have to find a computer. There was always a good selection of hostels, even when I was looking on the day that I needed it. Generally the better prices out of other similar websites.

  • Sarah Black

    01 Sep 2014

    Hostelbookers.com is a very good website when travelling around. The app is easy to use so you don't have to find a computer and there was always a good selection of hostels available, even in the day of checking in.

  • Jennifer Rodriguez

    01 Sep 2014

    So far, every place that I have booked through HostelBookers has been spot on and good value for money. I trust what I am booking through the site.

  • Amy Ford

    01 Sep 2014

    We loved being able to prepare our dinner in the furnished kitchen then eat on the rooftop . Maria went above and beyond to help us with whatever we needed. Very friendly and accommodating .

  • Michaela Keil

    01 Sep 2014

    Hostelbooker itself was practical and good. But the Manager at crazy Mzungu told me if I didnt pay in advance she couldnt garantie the reservation!!!

  • Pavel Synek

    01 Sep 2014

    no special thoughts. For me it is just one of the services i use when booking my trips

  • SOOJIN LEE

    01 Sep 2014

    It was cheap so it was good but it was more better if homepage can show korean language

  • Selena Soh

    01 Sep 2014

    Loved that there was no booking fee, and that we managed to secure a comfortable 2-bed dorm in a very central location on such short notice.

  • Rebecca Nelson

    01 Sep 2014

    My friend booked the same hostel with another hostel booking company, and ended up paying more in fees for the same accommodation. HostelBookers.com was quick, easy, and inexpensive.

  • Malgorzata Wozniak

    31 Aug 2014

    The service HostelBookers.com worked efficiently, I had a mixed feelings as to my stay though.

  • Katharina Kratzer

    31 Aug 2014

    Alles ok, hatte bis jetzt nie Probleme. Funktioniert immer schnell und reibungslos.

  • Carolyn Feng

    31 Aug 2014

    Great and hassle free, my favourite booking website that i have recommended to so many people.


HostelBookers.com Limited
Registered office:
High Holborn House,
52-54 High Holborn,
London,
WC1V 6RL,
United Kingdom.

Registered in United Kingdom under
Company No: 02841908
VAT No: 836161531

Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.