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No Booking Fees

Low Prices, Cheaper Stays!

Rated "Excellent"
on Trustpilot (9.3 out of 10)

About us

HostelBookers has operated as an online travel agency for 7 years and employs over 100 people. We aim to provide customers with unrivalled service quality and value for money, which is why more than five million travellers visit our site each year. Read more about our journey.

  • No service charges or booking fees

    If you make a booking with HostelBookers, you won’t pay us a booking fee or service charge. We believe in value for money, which is why we work closely with the properties listed on our site to ensure that we get the best deals for our customers.

  • Lowest price guarantee

    Thanks to the strong relationships developed with the properties listed on our site, we are also able to offer a lowest price guarantee – find a property listed on cheaper elsewhere on the internet (for the same travel dates and booking conditions) and we’ll refund double the difference.

  • Customer Service 365 days of the year

    Should you require any assistance with your booking our friendly, multi-lingual Customer Service team is available and happy to help 365 days a year.

  • Commitment to quality

    HostelBookers staff regularly monitor property availability, pricing and descriptions listed on Any properties receiving consistently poor customer reviews are removed from our site, to ensure that a high quality standard is maintained.

  • Secure payment

    At HostelBookers, we take payment security very seriously. Sensitive information is encrypted and protected by a Comodo Extended Validation Certificate and identity assurance warranty.

Customer reviews

  • matthew gibb

    16 Apr 2014

    I was still charged the full price for the room my 12 percent discount did not apply.

  • Dora Kadas

    16 Apr 2014

    Great experience but could not register with a pre paid MasterCard or visa. There should be a contact phone number for these issues.


    16 Apr 2014

    Clear index and information, easy search in and booking, quick action and reply upon booking or enquiries, very helpful and I'll use it next time if I want a hostel reservation.

  • Zachary Gordon

    16 Apr 2014

    Fine. First email never received but easily retrieved and subsequent emails worked.

  • ceyda tascioglu

    15 Apr 2014

    Actually we had problem with the website was charged us just %10 of the payment not for all.When we arrived at the hostel we learned that because we have not paid the whole payment, our reservation was not accepted. However during the online reservation payment, the system or webpage did confirm our payment and said successful process. Because of this serious problem, we had near miss homelessess in the Roma. thanks to owner of the hostel, we could found another rooms.

  • Wim Vandenbussche

    15 Apr 2014

    Very easy to use. The rankings and overview of the facilities makes it easy to choose what fits our fancy.


    15 Apr 2014

    the site help assisted info and confirm bookings very fast with valued pricings. no extra charges or hidden costs. fully satisfied and will be my priority site search for accomodation while travelling

  • shmuel fruchter

    15 Apr 2014

    the information about the availability of the room was wrong i did not get what i ordered

  • Catherine Davidson

    15 Apr 2014

    The booking had not been passed on from hostel bookers to the hostel, but they were great and arranged us another place to stay as they were full

  • Shane McGuire

    15 Apr 2014

    I have been very pleased with our experience. I only wish we could search for a hotel based on a specific landmark. I also would appreciate the ability to search for only a double room, or single room or whatever your preference is.


    15 Apr 2014

    everything was fine but i was a little disappointed abut the tax which was not included

  • Tom Wheatley

    15 Apr 2014

    Hostel bookers were very helpful! Although I was told the hostel knew we were a stag group but it was very apparent they didn't when we arrived.

  • Trish Hewlett

    15 Apr 2014

    Hostelbookers good and moved onto Banyan Darwin and couldn't be more pleased with the cleaniness of the rooms.

  • Nicky Olde

    15 Apr 2014

    All good. Just with the percentage taken it's annoying having to work out who pays what when your traveling with others.

  • Timothy Cassens

    15 Apr 2014

    Hostelbookers has yet to fail me. It always works perfectly and I will continue to use it when I travel the world!

  • Crystal Chen

    15 Apr 2014

    it's really a great choice that thanks to the recommendation from

  • Crystal Chen

    15 Apr 2014

    this hostel is one of few ecperiences that I disliked, and took reference by

  • Michael Harris

    15 Apr 2014

    Booking through Hostel Bookers was easy, cheap and convenient. The venue was as described and checking in was easy, slight panic initially as wasn't in the same building as check in but across the street. Once there the accommodation was as described. Only ever stayed in two hostels and both through them and both of a good quality, standard. Most importantly as described.

  • Dave White

    15 Apr 2014

    This was my first time going through an online hostel booking so was abit worried but everything turned out great.

  • Rianne Huiberts

    15 Apr 2014

    Lovely breakfast and friendly atmosphere. Great location to experience the old city and its pubs.

  • Glyn Jenkins

    15 Apr 2014

    Fast easy and reliable have used hostel bookers for over 8 years now always recommend it to friends and family.

  • Diana Pfeifle

    15 Apr 2014

    Good! Hostelbookers is really helpfull to find the best Hostels for the best Price.

  • karl parker

    15 Apr 2014

    Great I always use hostel bookers over hostel world as they seem to be more truthful in their reviews.

  • Sim Shin Ying

    15 Apr 2014

    The address for Barok has not been updated and we had some problems finding the new address/location of Barok.

  • Fayrouz Essack

    15 Apr 2014

    Really easy and simple to book, with lots of information and help given if needed.

  • sherri henderson

    15 Apr 2014

    I mostly just book my reservation online and pay. Therefore my experience with HostelBookers wasexcellent..

  • Miku Kawakami

    15 Apr 2014

    It's easy to find cheap hostels in the world, but sometimes it' makes me confused about the paying.

  • Jessica Mills

    15 Apr 2014

    It's good except when looking for a place it doesn't say it's unavailable while searching until you've chosen a location.

  • Erin Sanders

    15 Apr 2014

    It was reliable and quick! I like being able to see the availability of the rooms, because some hostels' websites don't show that.

  • Shelley Waldock

    15 Apr 2014

    Great. Super easily to find the best place, see reviews and book. Couldn't be easier. Our friends went elsewhere and were disappointed. Limited
Registered office:
High Holborn House,
52-54 High Holborn,
United Kingdom.

Registered in United Kingdom under
Company No: 02841908
VAT No: 836161531

Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.