In a recent survey we were on average 7.9% cheaper than Hostelworld.*

Pay no booking fees

*A recent study showed we were on average 7.9% cheaper than Hostelworld across 705 hostels in September 2012. Survey by Reed Business Insight. Click for more info.

About us

HostelBookers has operated as an online travel agency for 7 years and employs over 100 people. We aim to provide customers with unrivalled service quality and value for money, which is why more than five million travellers visit our site each year. Read more about our journey.

  • No service charges or booking fees

    If you make a booking with HostelBookers, you won’t pay us a booking fee or service charge. We believe in value for money, which is why we work closely with the properties listed on our site to ensure that we get the best deals for our customers.

  • Lowest price guarantee

    Thanks to the strong relationships developed with the properties listed on our site, we are also able to offer a lowest price guarantee – find a property listed on HostelBookers.com cheaper elsewhere on the internet (for the same travel dates and booking conditions) and we’ll refund double the difference.

  • Customer Service 365 days of the year

    Should you require any assistance with your booking our friendly, multi-lingual Customer Service team is available and happy to help 365 days a year.

  • Commitment to quality

    HostelBookers staff regularly monitor property availability, pricing and descriptions listed on HostelBookers.com. Any properties receiving consistently poor customer reviews are removed from our site, to ensure that a high quality standard is maintained.

  • Secure payment

    At HostelBookers, we take payment security very seriously. Sensitive information is encrypted and protected by a Comodo Extended Validation Certificate and identity assurance warranty.

Customer reviews

  • Mary Miltenberger

    22 May 2013

    HostelBookers was very helpful in giving me the reviews I needed to find a hostel that fit me well.

  • Asif Saraiya

    22 May 2013

    HostelBookers is a great site. But the property booked for this trip was horrible to its core. If you love your holiday even a little bit, Please DO NOT BOOK Andromeda hostel in Budapest.

  • Shelby Kemp

    22 May 2013

    It was good because the other hostel booking sites I had checked did not offer a double room at this hostel.

  • Zofia Bochenska

    22 May 2013

    Everything working without problems, website could be bit more "user friendly", but it is not bad.

  • Anca-Silvia Gligan

    22 May 2013

    As I travelled for work and I made the reservation through Hostelbookers, I did not get an invoice/bill for the reservation costs. I only got the reservation information through mail. I know the accounting laws differ from country to country, but I think Hostelbookers should offer such (normal) paperwork for those who use this website. Other than that, Hostelbookers is a user-friendly website that has all the information that one might need about accomodation anywhere.

  • Chales Kobilinsky

    22 May 2013

    The room was spacious, well designed and very clean. The staff were helpful and friendly

  • Kirsty Owen-Hayward

    22 May 2013

    great easy to use though i don't think you can search for a particular hostel which would be great.

  • Heather Arnold

    22 May 2013

    Good except I accidentally booked the wrong hostel first time round as there are three flying pig hostels in Amsterdam and it was not NEARLY clear enough which one I was booking for. I ended up booking the wrong one and did not get back my deposit even though I saw the mistake only hours later and I feel it was the fault of Hostel Bookers for not being clear enough. A simple 'Are you sure this is the right one?' message would have sufficed.

  • Frank McCluskey

    22 May 2013

    Very professional company to deal with.Quickly e mail receipts and all helpful information about the hostel ie contact numbers, directions etc

  • FEDERICO FRANCONE

    22 May 2013

    Check in and check out Information is incomplete and not understandable. You should write "TILL" and "BEGINNING FROM" if you want to clarify what the indicated time stands for! Sometimes check-in is 24h a day possible. Please indicate it!

  • Vanessa Wheeler

    22 May 2013

    Good except they messed up the booking and then said I misread their site. Except the manager of the hostel and I went through the hostel bookers site and found it was false even though hostelbookers said I had misread. And then told me in an email I had misread. Which I obviously hadn't. But the hostel itself fixed all the problems so I didn't care to continue complaining to a site over email about their improper page. I'd still recommend the site though.

  • Brad Cutmore

    22 May 2013

    Simple, quick and efficient service. We used hostel bookers the following week with similiar results and will probably do so again.

  • Rachel Saunders

    22 May 2013

    Fairly easy. I had a bit of trouble with the finding availability function. When I put in the dates, hotels that weren't actually available came up.

  • Varduhi Vardevanyan

    22 May 2013

    All the time for booking a hostel, I make it by HostelBookers. It gives a great opportunity to make a choice of a place. And also references left for the accomodations help very much to have an idea where you are going to stay.

  • Vera Mayer

    22 May 2013

    It's an easy and clear way to check out all the possibilities and offers. The rating/feedback system offers to get a good impression :)

  • Mhairi Bruce

    22 May 2013

    Easy to book, nice to look at budget property which is rated so you can find exactly what kind of propertyyou would like to stay in based on your needs.

  • john oei

    22 May 2013

    great and easy to book and find hostel, but could be more efficient by showing in yellow those promoted ones and white colored ones by those i really filtered by

  • Amy Jayne Woolls

    22 May 2013

    Great value for money, lovely staff who are more than happy to help! Being a young female on my own, I couldn't have asked for nicer staff, very welcoming and made me feel very safe.

  • Irena Twardowska

    21 May 2013

    HostelBookers are cheaper tham HostelWorld, convenient and reliable, offers a vide selection of good hostels and provides thorough information.

  • Helene Jermolajew

    21 May 2013

    Very easy to use, good information. So far all hostels have lived up to the information provided and no booking fee - just excellent.

  • Robin Waldman

    21 May 2013

    A good offer with Hostelbookers : a 50% discount compared to the price proposed at the hotel.

  • Joseph Gurrentz

    21 May 2013

    HostelBookers was very helpful when I was having problems changing my reservation with Hotel Montrouge. I really liked that.

  • Cheryl Gittelson

    21 May 2013

    I haven't been disappointed -- online descriptions are accurate, bookings always worked out

  • GHASEM KARIMZADEH

    21 May 2013

    Please see comment 2. It was my first try in staying in a hostel and hope it will be my final. HostelBookers is good but should take more care about its responsibility and honesty, Passengers who booked before with your agency were all unhappy of information released to them.

  • ioanna idyli betsi argyropoulou

    21 May 2013

    there was a small problem with the reservation.it showed that there were not 6beds room and we were 6so we booked at 5beds room.but finally there was, and we paid more because the 5 bed is more expansive but we stayed in a 6bed room

  • Casey Johnstone

    21 May 2013

    Very easy and simple! just have to remember to pay up front for the rest of the accommodation when you get there after paying the accommodation months before :)

  • EDEL O'BRIEN

    21 May 2013

    I have had no trouble with my bookings and I will continue to use hostelbookers in the future.

  • Davide Modolo

    21 May 2013

    Good experience. The guest-house's e-mail address that hostelBookers gave as a reference was wrong. But it's actually the same on the guest-house webpage, which apparently it's an old one that they don't use anymore.

  • Katherine Thresher

    21 May 2013

    Strange procedure where I had to ring the hotel after booking to give them my security code. Not come across that before, felt a bit dodgy at first but all was fine.

  • roxana cristina chelba

    21 May 2013

    It's a great website to find accomodation, the hotel i booked looked exactly like in the description offered on the site and it was easy to book and pay.


Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.