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In a recent survey we were on average 7.9% cheaper than Hostelworld.*
Pay no booking fees
*A recent study showed we were on average 7.9% cheaper than Hostelworld across 705 hostels in September 2012. Survey by Reed Business Insight. Click for more info.
About us
HostelBookers has operated as an online travel agency for 7 years and employs over 100 people. We aim to provide customers with unrivalled service quality and value for money, which is why more than five million travellers visit our site each year. Read more about our journey.
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No service charges or booking fees
If you make a booking with HostelBookers, you won’t pay us a booking fee or service charge. We believe in value for money, which is why we work closely with the properties listed on our site to ensure that we get the best deals for our customers.
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Lowest price guarantee
Thanks to the strong relationships developed with the properties listed on our site, we are also able to offer a lowest price guarantee – find a property listed on HostelBookers.com cheaper elsewhere on the internet (for the same travel dates and booking conditions) and we’ll refund double the difference.
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Customer Service 365 days of the year
Should you require any assistance with your booking our friendly, multi-lingual Customer Service team is available and happy to help 365 days a year.
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Commitment to quality
HostelBookers staff regularly monitor property availability, pricing and descriptions listed on HostelBookers.com. Any properties receiving consistently poor customer reviews are removed from our site, to ensure that a high quality standard is maintained.
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Secure payment
At HostelBookers, we take payment security very seriously. Sensitive information is encrypted and protected by a Comodo Extended Validation Certificate and identity assurance warranty.
Customer feedback
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of 201,155 customers would recommend HostelBookers to a friend.
Customer reviews
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Matej Michlik
24 May 2013Everything ok, just a small problem with invoicing AT THE HOSTEL - I did get just a small paper with price that was only 90% of the total price (10% was paid in advance).
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Michelle Sum
24 May 2013Same great efficiency/ usage. Would be nice to be able to pay in full for booking however.
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Deanna Cote
24 May 2013I like the website. I wish it offered the option to sort by distance away though. This is an important part of choosing a hostel for me.
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Marco Fernandes
24 May 2013The hostel have a good conection to public transports (is located inside a bus station). 15 min walk to the main centre. The buffet breakfast was really good. The lounge room is well equiped with pc's, tv and there is avaliable internet.
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Aleksandra Tkacz
24 May 2013Somehow my stay at one of 3 hostels that I booked turned out to be cancelled, which I am sure I didn't do. Fortunately owner still had vacancy left (as we called her when we came).
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Sarah Cotnam
24 May 2013It was okay. I ended up sharing a room with 2 guys - which was fine just using the room to sleep.
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Warren Wood
24 May 2013Work on a mobile site. Hostelworld have one and it's not that good so there's your opportunity!
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Vasco Granhao
24 May 2013It provides the customer with exceptional variety and great prices. However I feel the website presentation could be more intuitive and pleasant to look at.
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Maria Hart
24 May 2013Overall good, but at one hostel I was recently at, the hostelbookers site said there was space, but when I spoke to reception at the hostel it was completely full. They said this had happened before also. Makes me a little nervous about booking through the site now sometimes.
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Brittany Herring
24 May 2013Hostel bookers is a great website to search surrounding hostels and offers a competitive price.
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jonathan moore
24 May 2013Wonderfully easy means of planning and organising oneself, it has been the bedrock of my trip so far
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Daniele De Leo
23 May 2013I always book with you, I like you guys and I'm almost always satisfied. I just wish there was some way to cancel a booking, for example in the 30minutes just after having done it, because I have mistaken the dates and I have lost my 10% money and had to cancel with the hostel. Thank you.
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Juliane Christen
23 May 2013Always really nice : the descriptions of hostels are good, and it's easy and safe to book through this website
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denis o sullivan
23 May 2013I value the service provided and it is my first port of call when i look for a hostel and i am very happy with the service provided, geat site
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Dariel Castan
23 May 2013Excellent staff. They gave us a map whit all the city sights and they where very helpfull. Security was excellent.
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Anna Looi
23 May 2013Easy to understand by following all the steps :) Just that I couldn't find MYR currency in the website.
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Michael Haxby
23 May 2013As they didnt have any record of my reservation and it was a weekend everything was full! had to sleep in a corner and full with 20 school kids
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Carrie Ellis
23 May 2013Good, just confusing at times because other websites offered different rooms so it was hard to know what the hostel had to offer as far as rooms.
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Camilla Scott
23 May 2013HostelBookers takes the hassle from finding the perfect accommodation for your journey.The filter options helps you to find the ideal accommodation suitable for your needs.
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Taylor Johnson
23 May 2013Easy, good to use...I like the reviews as they can give the true picture of the hostel
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Hannah Schwarz
23 May 2013Sometimes directions to hostel are not the best a link to google maps would be fantastic
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Jen Patterson
23 May 2013As usual, Hostelbookers was great, there were no problems with the booking system. It's a shame to have to contact both Hostelbookers and the property directly if something changes though.
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Edward Moseley
23 May 2013Great service so far from Hostelbookers, it's just one of the hostels advertised (A&O Vienna) that lets it down somewhat.
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Ricca Felixson
23 May 2013Not much to comment on - it does what it says and offers competitive prices on accomodation!
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NOOR KARTIKA SARI
23 May 2013the facility just like what it was written in the promotion, reallr helpfull and friendly staff... and perfect location!! recommended!!
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Peter Rogerson
23 May 2013Ok, though as we booked this last minute, the reservation had not gone through to the accommodation when we arrived,
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Javier Marquez
23 May 2013I didn't like the fact that I booked everything in €, but then they charge me the 10% of the stay in GBP (£). Besides that, everything else was good.
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Saphra Ross
23 May 2013The booking process was quick and easy and also cheaper than other sites because there is no booking fee. I always stick with hostelbookers because of this and that they are secure and professional.
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Li Liu
23 May 2013charge 10% beforehand, is not so flexible as other site, which makes change and cancel difficult.
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Rebecca Nylén
23 May 2013I was there with my best friend and we had a great stay. There were never really any problem at all. We could keep our money and passports safe in the depositbox, we had a reallynice breakfast everyday. The staff was there in the reception and always kind and helpful, even when you come in a bit drunk in the middle of the night. It was really close to one of the biggest subway lines and not even a minute walk to scare coeur. We had awful weather during our stay so that's why the rooms were very cold, but we got extra blankets. I think it would serve as a two-star hotel where you can use a kitchen.

